Location was beside the main Railway terminal so excellent to get to in terms of travel and access to airport. Breakfast was excellent and staff very helpful and friendly. Good tea and snacks made availailable in room. Boutique type decor.

Not crazy about only being checked in at 15.00 hrs and checked out by 10.30 hrs. The idea of a room in a hotel is to avail of it. However time in the room is quite limited. There was an extra charge if you needed to stay longer so it is no longer a 24 hr arrangement. Internet did work but there was a need to re fill in information as service broke down more than excpected so reconnection was necessary. Street location for hotel could be a little better. Lighting in the room not great for reading.

Piazza Garibaldi is the best connected place in the whole Naples. If you intend to visit any of the archeological sites (Pompeii, Ercolano), you save yourself the travel to Piazza Garibaldi if you already stay here. Rooms in otherwise old hotel look recently renovated and include all the amenities (mini safe, mini bar etc.). Our room faced an inner courtyard which doesn't look nice, but is probably less noisy than facing the street. Breakfast buffet was tasty and attempts to satisfy both those who only eat some dolci and cappuccino and those who expect a full English breakfast. The personnel at the reception desk was very friendly and also helped with excellent suggestions of nearby places for dinner. Don't mind the African men sitting on the pavement at night - they are street vendors who are merely guarding their plot of pavement, and don't have any ill intentions.

The window facing the courtyard has permanent blinds on. I'd prefer frosted glass (like in the bathroom) to let some natural light into the room.

Arriving or departing from Napoli Centrales Train station makes this hotel an ideal place to stay. We arrived from Rome, walked across the street to drop our bags off at the hotel, and were quickly on the regional train to Pompeii. The hotel room and included breakfast were as described: spacious, clean room and bathroom with a wide variety of breakfast items and made to order espresso drinks. The receptionist staff were welcoming and helpful.

The property itself is beautiful. Some American tourists may be thrown off by the one rather small elevator and by the street vendors outside the hotel entrance. We were never hassled by the vendors.

The place is in Piazza Garibaldi and is quite convenient for the station, several bus lines, and also touristic bus meeting point (all way on the right hand side in Via Leucci). The entrance of the hotel is on the right round the corner. Small entrance, opened 24h (tested at midnight sharp): there is 1 person during the night, so better you call, because they might not be there right at the entrance and see you. Clean, renovated, good rooms (I guess twentish m2) with everything new. Breakfast is downstairs (-1) and very good: just had a few things, but you can stay longer and eat more. [Note: if booking too close to the date the price goes up, but about two weeks before the prices are pretty good]

The lift is super busy and you cannot use the stairs to go to the 2nd floor: they end at the 1st one (or they are somewhere, but could not find them)

Decent hotel, near main train station, which is very good staring point for day trips. Clean rooms, decent size, comfortable beds, big bathroom. Good breakfast.

To go to 2nd floor you need to use elevator, there are no stairs. The elevator is a bit old and it can fit only 2, max 3 people. I was worried what would happen in case the elevator doesn't work or in case of fire, the staff assured me there is an emergency exit (which I didn't check). This was not a big problem in general, but it was a bit strange.

The hotel staff and facilities were amazing. The breakfast selection in the morning was too good so much to choice from. The location is great its right opposite the train station where you can get the local metro or over ground trains to travel anywhere outside.

There was not anything that I really disliked which I need to write about to be honest. We had hired three rooms which in one when we first went in the Toilet was leaking water but the manager moved us to another room within 10 mins, second room the AC was not working well which was also fixed within the next day

The staff at the hotel were exceptional. Luigi and Annalitta were super friendly and helpful and I enjoyed my chats with them every day. They were great sources of information and recommendations too. The room was a good size and the bed really comfortable. The buffet breakfast was also excellent and even featured home made cake! Also, the best pizza we ate in all of Naples (we ate a lot) was just around the corner in Corso Garibaldi at Pizzeria Gaetano Adamo

Can't fault the hotel but the area around the station is not the nicest place, especially at night as it has become the gathering ground for homeless migrants. This is a shame and doesn't give a good first impression but we stayed a whole week and actually had no problems.

Very close to the train station and the underground. Clean and comfortable rooms, friendly staff at the reception. Good breakfast.

The room felt a bit humid and had a bed smell at times. We arrived at breakfast 45 minutes before the end time and the tray of scrambled eggs was empty. When we asked to fill it in again the staff said it was not possible.

The staff were extremely friendly and helpful. The room was spacious, clean and had a huge smart TV.

The area around the hotel is not the nicest (not the hotel’s fault though). Something to be aware of. The breakfast was good but a few things like better juice (not the used juice powder) would be needed. Also the warm food wasn’t warm so better containers to keep the warmth are definitely needed. The TV remote in the room was extremely frustrating as it was not responsive often. Lastly, as a nice gesture we received a bottle of wine upon check out. This was poorly timed as it should definitely be during the check in. As we were going directly to the airport the wine bottle was taken away by the airport security.

Great rooms with all the amenities you need daily (decently sized minibar/fridge, hairdryer, air conditioning, kettle). The location is great if you're looking for easy public transport inside Naples. Breakfast was amazing and without a doubt one of the best ones I've had in a hotel for a good while. The hotel is right next to the main train station which also has busses, metro and a large food hall with lots of takeaway and dine-in restaurants which are very affordable. From this station a train to Rome is 1 hour 10 minutes, train to Pompei is 30 minutes and a train to Salerno from which you can get a ferry to the Amalfi coast is only 1 hour. However if you need peace and quiet this isn't the location for you. Naples never sleeps and there is constant traffic within arms reach from dusk till dawn. Earplugs work wonders though.

Really not much to complain about. Everything worked out great for us and we enjoyed our time in this hotel and Naples in general. I guess if the kitchen would offer lunch/dinner also would be a nice plus but with the food hall right next door it really isn't necessary.