The staff were friendly, reliable and honest. The breakfast cappuccino was honestly one the best I've ever had! The location is spectacular, it's very easy to get anywhere in the city from here and it's bustling and lively neighborhood. The room was old, but good and clean and had a nice big windows to view the happenings on the street. You have to set your expectations appropriate to the city, I think, but with that in mind it was an excellent stay.

I didn't like the legitimate, but extra costs. One was a fee for late arrival, which I couldn't really control based on airline times. I understand since it's a small hotel, but it would be nice if you could just build that into your initial price somehow. The other one I had to look up and I realized it's totally legitimate was the city tax, which was small, but since we got ripped off by taxis, it's kinda hard to be sure on the spot if it's a real thing, or not. It is real and not the hotels fault but I just thought I would mention it.

Beautiful hotel, very clean and comfortable. Extremely good breakfast with a full variety of food and drinks. I had the Accessible room, and that had very good facilities, with a good chair and raised toilet. While staying in Naples, my powered wheelchair broke, and the staff were extremely helpful in looking for a way to patch it up so that I could get it home again, which I am very grateful for.

The property serves a good choice of breakfast, the staff is around throughout the whole time when it is served to prepare you a fresh cup of coffee, or tea. Our room very very well equipped, even had a huge jacuzzi in it! After a whole day spent wondering around Naples, those jacuzzi bubbles were well deserved :) At the day of our departure we had to leave before breakfast was served, hence the property owner/manager ensured it was brought to our room the night before, so we can have some refreshment before leaving the place. They have also arranged a taxi to come and pick us up at the morning of our departure - a good choice to make as it was much cheaper this way than to catch a taxi on the street.

The hosts, Marina and Anna, were fantastic and made our stay extremely comfortable. They were attentive to all our needs and always there to help us. Great place to stay, very clean, comfortable, centrally located and close to all ferries departing from Naples. Great restaurant right next to the place (Vineco Ristorante & Pizzeria). We will stay there for sure next time we are in Naples. Airline lost our luggage and we were late arriving at the hotel way past the check-in time, Marina stayed late and waited for to check us in, which was truly world-class!

All goooooood!

Everything was perfect, the staff were very helpful and room was clean. The location is very good, near the Metro and not too far from port.

Only an elevator part, there is an elevator to 1st floor only but our room was on 2nd floor. We have 2 big luggages so it was not that convenient for us. However, the staff were very helpful, they came to help bringing the luggages to our room.

Service, room was nice and everything was perfectly clean. Fridge with water and cola filled in for free everyday. Location is just perfect. We needed to leave very early for the airport, the taxi was arranged for us and we even got small breakfast in the room for us. Breakfast room is very nice and cozy, there was enough food and very good variety/selection. Would definitely want to come back.

Strategically located near the port and also city center. Convenient to walk to anywhere. Room is very clean and maintained to high standard. Room is big, separate toilet, jacuzzi and balcony view. Easy check in and friendly butler cum barista and breakfast chef. We had a comfortable stay. Highly recommended.

Pillow is too soft and thin. Very weak wifi signal on the newly opened 3rd floor. Recommend the owner to add a wifi repeater or router on the 3rd floor.

Modern furnishings, very comfortable, in the heart of Napoli nearby The Toledo ahopping, Spanish Quarter and many restaurants. Easy metro connection. Awesome breakfast, complete.

What could have been better for me is toi have had an early breakfast option since I was there for work. Also, not problem for me, but elevator only to first floor and rooms on third. Great place for leisure travel.

Our flight got in late and then we had to wait in a queue for a taxi to the property. Communication was great and they patiently waited for us to arrive. We were famished when we arrived and recommended a late night restaurant. After showing us to our room, they delivered ice for our cocktails. Breakfast was easy and served quickly. Thank goodness for the Italian coffee culture, coffee was the real deal and delicious, no Nespresso or "quick serve" coffee machines used here. LOVED the balcony, although the sun over takes the balcony fairly early in the morning. We would have loved to sit out there at the end of the day with a glass of wine.

Odd smell in the maze of a hallways to get to the room. Honestly wasn't sure I could find my way back down to the lobby, but my husband knew the way and skipped the very, very, very slow lift that will only take you up 1 floor.

The staff were great! Accommodated our early tour time and had breakfast ready for us before we left! A small problem with plumbing was taken care of very quickly!

Bed was a bit harder than we are accustomed to. But we were so tired from all our walking about it didn’t keep us from sleeping!