Great location in the heart of Palermo for exploring the city. Big plus point is underground parking if you are coming by car (extra fee of €15 per night, the staff helps you to park the car). Very nice and helpful staff. Elevator in the apartment building helping you to get your luggage up.

The room is rather small. We had to wait for a really long time every time to get the warm water in the bathroom. There is only solid fixed "rain shower", so no way to adjust the hight and take a shower without getting your hair wet. Be aware of the moskitos, it might be a bit of a problem there.

Central location was brilliant, staff were very attentive and welcoming. They responded promptly to unexpected circumstances (ants in the fridge) and provided an suitable alternative solution in a timely manner. We enjoy use of the balcony and room. Staff accommodated access requests on booking, provided a suitable room. Lifts were easy to access. Note the main lift is a little small, so is only suitable for a small wheelchair or 2 persons. Thank you for a lovely stay.

The air conditioning leaked. The room floor was very wet, staff dealt with this promptly.

Very practical room in a perfect location in Palermo. Everything is modern and the room and the bathroom were very clean.

The check in could have been a bit easier but maybe we were just unlucky in not finding the person during the check in time. The room was not as big as it looked like on the website, especially since we booked a deluxe one.

👍🏽 The location of this property is perfect, right in the heart of Palermo and close to all the major tourist attractions. 👍🏽The bed in our room was comfortable, ensuring a good night's sleep. It featured a double bed and a single bed, as well as amenities like a TV, Internet, and a fridge, which were handy. 👍🏽 The cleanliness and tidiness of the hotel were good. ❕It’s worth noting that there's a city tax that you'll need to pay in cash, so make sure you have some cash ready.

👎🏽 One slight inconvenience was that the bathroom was located across the room, and you had to go out into the hallway to access it. We were the only guests with a bathroom outside the bedroom, possibly because we booked the room last minute and it was the only one available. However, you might be able to request a room with an ensuite bathroom. 😐 The staff member who checked us in was friendly and helpful. However, he was not available around the clock, so be sure to ask any questions when they’re present; otherwise, it can be a bit tricky to find assistance.

Alessandro was amazing, he took care of us, gave us recommendations for food and visiting places. We rented a car and the hotel had secure underground parking. Alessandro was parking it for us everytime. Just a veery pleasant place !!

The sink was blocked so water was taking very long to go down the drain. the big top shower head wasn't working either.

excellent location in the heart of the city.. very friendly, welcoming and helpful staff who were in constant communication whenever we needed them. they gave us useful information about what we needed to do there.. we didn't face any kind of problem at all and they helped us to make our stay as easy as possible.. even they had a plan B when we got back home after the hotel parking was closed..

The location of the apartment is excellent, right next to the fountain, Quattro Canti, and Vucceria market. The terrace overlooked the main street, which was bustling with people all day🙂. Alex, who checked us out, is incredibly kind and very nice. As for breakfast, I can't rate it because we slept through it.

I was a bit bothered by the fact that we had to wait a bit longer for the hot water to start when showering.

Directly in the heart of the city, easy to reach from the bus station at rinascente or central train station. Quiet and clean, air conditioning. Super friendly staff, very helpful and accomodating. Alessandro is the best!

Amazing Location with a Room overlooking the main lively street in the Middle of all everything but still not noisy! Very friendly and accomodating staff

Minor things Like no mirror or bin in the Room but only in toilette

Position is great, really city centar.

There is no reception, so you have only possibility to communicate over Wapp, that is not so efficient. Coffee machine is not as written in every room, you have one in corridor, but no capsules. No tea maker. Early check out, 10.00, and check in after 15:00,.