Breakfast was varied, something for everyone, in a lovely dining environment.Staff were attentive and friendly. The room had a small balcony and looked up and down the road. The room had a small bar fridge, table, chair, comfy bed and 2 pillows, bathroom was clean and shower was lovely and hot. The room was serviced daily. Just a walk away from so many dining places. Concierges' were great and called for taxis that arrived within minutes. Would definietly stay again. Bar upstairs in the roof had just opened and so nice to have a drink and look over the roof tops!

It was no ones fault, as is life! but the garbage truck on a certain night and laundry coming out, to transfer to a truck & then coming back was a bit noisy in the early morning hours and awoke you! But it is a city!

Very nice experience! Nicely renovated hotel, room was clean and comfy, bathroom was very nice. Hotel seems to have gone through major renovation. Breakfast buffet was very good ! Staff was very friendly and helpful. We were able to leave our luggage on the day of arrival before the room was available, upon return our luggage had been taken to the room. Also on day of departure we left our luggage and picked up later. Location is very good, short walk from Roma Termini, short walk to Colosseum and Forum Romanum, some 20 minutes to spanish stairs and Fontana di Trevi etc. Staff recommended to take a taxi to Vatican and it was a good choice, some 15 minutes and 15€. Walked back with stops for lunch, Pantheon and some churches. Lots of restaurants nearby, Tested Tripadvisor recommendations just around the corner, Astemio Wine & Food restaurant and La Mela D'Oro were both excellent choices!

No safety box

We really liked the convenience of the area we stayed in which felt safe and was within walking distance of the train station and all of the sites we wished to see. Breakfast each morning had excellent continental choices and hot and cold options. Being able to chela ourselves was great for managing time and choices but the offer of fresh cappuccinos made by staff and brought to the table was also great. Staff were all friendly and helpful. Everywhere felt very clean and cared for.

The extra tips requested for staff on check out was an additional expense we hadn’t experienced in other hotels though the management did say at the start of our stay that it was optional. Of course there does feel a certain obligation and we did value the service given so we’re ok with adding the tip on check out by the suggested amount. Just a note to prepare other travellers perhaps as we hadn’t been asked this in other hotels we’ve stayed in.

We loved everything about this hotel. There isn’t anything we dislike, we will definitely choose to stay in this hotel again if we come back to Rome. My only suggestion is to have flame patio heaters on the top of the roof bar so we could have spent more time there, we loved it; the staff, the music, the views around it, it was chilly and windy in the evening when we went there… A part from this, the hotel is a great place to stay in, we personally would not choose another hotel. Staff are very friendly and happily willing to speak English which makes communication easier. I tried to speak in Italian though, I do highly recommend it. It worth the money spent here.

Wonderfully comfortable charming hotel with super friendly staff. The location was ideal, 10mins walk from the train station and 10 mins walk to the Colleseum. Great restaurants close by, as well as small supermarket. The room was comfortable, beds super cozy and fluffy towels in the bathroom! The breakfast was tasty and had all the juices, meats cheeses etc as well as pastries and cereals. The staff will book a taxi for you if needed, and even have umbrellas for use if necessary.

This is my second time in Hotel Raffaello. I requested for the room I got the first time I stayed with them and they allowed my request for which I was very thankful. The room faced the side pedestrian street so it was quiet. It was on the second floor so it was easy to use the stairs if I couldn't wait for the elevator. The bed was really comfortable and the bathroom was modern. The airconditioner worked well and the water pressure was strong. I liked that I was close to the train station for my early out of town trips....but far enough from the chaos of the Termini area. The staff were friendly and helpful.

The location is great! If you’re traveling for a long time, like I am, then it’s great. There’s a bunch of laundromats super close. Also, there’s literally a little mini market right next-door so it was great for grabbing snacks, wine, etc..

The first night I was there I asked the guy who was working the front desk a night for a bowl. When he went back to grab it, he didn’t think I understood Italian but basically he called me like a dumb American for asking for a bowl. I’m not fully fluent in Italian, but I know enough to get by. I wanted the bowl so I could eat some Ramen in my room considering the fact that I’m traveling for over 30 days. I thought it was a simple request. I never mentioned it to anyone. I didn’t want to make a big deal of it.

Great location and within walking distance of Termini and other Metro stations, and near Santa Maria Maggoire. Within 15 minutes, I was at the Forum area. Lots of restaurants and shops. Nice sized room and bathroom, and excellent wifi. Really good breakfast as well. Arrived early so I was able to leave my luggage and they had complimenary coffee and pastries.

Overall no issues at all. Really smooth stay.

Excellent hotel, ideally situated in the thriving Monti district with plenty of restaurants nearby. The hotel has a rooftop bar offering food and drinks too. All the staff were very friendly and helpful - we were very satisfied with the added offer to book our tickets for the Vatican Museum a day in advance, which meant we could skip the line for a more relaxed experience. The taxi booking service was also superb. Great breakfast offering many choices, comfortable room and overall a very pleasant stay.

The hotel was undergoing renovations whilst we were there, so there was the occasional building-work noise and areas looking a little untidy. That being said, the staff were very apologetic about the situation, and we don't feel it hampered our stay. I'm sure the hotel will be even better once work has been completed!

The location was great , close to Termini Station . Some nice little coffee shops close by , a convience store 2 doors away and a short walk to The Basicilla Santa Maria Maggiore . The staff were great , friendly , professional and helpful. We had a room with a patio which was lovely to relax on and enjoy a coffee or glass of wine . The rooms were clean , lovely comfortable beds and the bathrooms were modern and bright . We didn't have the breakfast , but all the guests we spoke to praised it very highly and said it was lovely .

While we stayed, they were refurbishing . Although , the place was kept clean and staff ensured there was minimal disruption .