If within budget, book a room with a view of Napoli and Mt. Vesuvius, absolutely breath-taking!! Lovely staff, helping throughout our stay. There is a shuttle bus leaving about every hour to take you to town - very convenient!

Amazing panoramic views from room (superior sea view), piano bar, rooftop terrace and restaurant.. Room was spotless, comfortable, spacious, nice bathroom amd shower and balcony with stunning view of sorrento and vesuvius. Lunchtime food in pool snack bar was excellent and menu for evening meal looked lovely although we didnt have the opportunity to eat there. The hourly free shuttle bus to and from the town was excellent, punctual and a godsend considering the hotel is located high up on a cliff overlooking sorrento with a winding road which would be too dangerous to walk and a taxi is €30 one way!. Breakfast choice was vast and liked the egg bar for fresh omelettes, poached, boiled and fried. Hotel staff friendly. courteous and helpful. Food and drink very reasonably priced for a 4 star hotel

Wasps outside on restaurant terrace.very annoying! - suggest some citronella or other deterrent. Scrambled eggs at breakfast were cold every morning. Entertainment was poor with the exception of the Fri night pianist. You need to ask reception to turn on air conditioning from their control panel otherwise it doesnt work. This is not clear when you check in nor mentioned in the literature provided. Nothing to do with the hotel but we have to mention the appaling service, unfriendly and extortionate pricing taxis are charging in Naples and Sorrento. This reputation is extremely detremental to your tourism trade and was a common complaint through discussion with many other holiday makers during our visit.

Amazing view from the balcony. Exceptionally high standards of housekeeping and maintenance of the room. Beautiful tiled floors in the room. Small fridge. Tea and coffee kettle station. Delicious buffet breakfast with so much choice, flaky croissants and omelette station and fresh fruit!

Everything was great. If I had to find something it would be the walls are thin - were below the restaurant so could hear all the chairs scraping on the floor every morning and could hear the person in the room next to us coughing - but it did not affect our sleep. Also if TV had Netflix option as only English channels were news channels

A group of 6, 2 arrived without passports ... living in Italy, but being Canadians, we forgot we still need to travel w our passports... with very helpful and friendly staff, we were still able to complete our check-in. Staff also upgraded our rooms to make our friends' birthday even more special. Our rooms were amazing and overlooked the sea. The facility was stunning, clean, and beautiful. We had breakfast that was included the next day. It was good. The valet gentleman helped my friend park her car in a better location in the lot so she would feel better about it not being damaged. It was very appreciated. There was a shuttle with organized timing, which we were very grateful for when going to centro Sorrento. The driver was very friendly and even played a Canadian song for us when he found out we were from Canada. Overall, we had an amazing time/experience at ur beautiful hotel. You had amazing staff all around. We will visit again. Thank you.

I had an incredible stay at the Grand Hotel President in Sorrento! From the moment I arrived, the service was exceptional. I was pleasantly surprised with a complimentary upgrade to a private villa, which offered stunning views of the coast—absolutely breathtaking. The villa itself was immaculate and spacious, with every detail thoughtfully taken care of. The food at the hotel’s restaurant was outstanding. The menu had a separate vegetarian section, and every dish I tried was delicious. The quality of the ingredients and the presentation were top-notch. The staff at the restaurant were attentive and friendly, making the dining experience even more enjoyable. I also have to mention the cleanliness of the hotel, which was impeccable throughout. The staff was always around to assist, and their knowledge of English made everything seamless. The entire experience was incredibly relaxing, and I truly felt like I was in the best hands. Highly recommend this hotel if you're ever in Sorrento—definitely a five-star experience!

Na

The view was amazing and the property was always clean. Staff were fantastic and so friendly and food was excellent. Lovely facilities and pool etc not too busy which was nice. Really lovely place

The shuttle service to Sorrento. This is absolutely required and the service itself is great (as are the drivers) but the bus is too small and regularly people left behind. You had to start queueing for pick up and drop off at least 20 mins before leaving which eats into your time in the town. Either needs a bigger bus or run it every 30 mins rather than hourly

Property is gorgeous but it is not in town. There is a hotel shuttle that runs every hour and takes you about 5 min walk to center, so you can’t just pop out to stroll around. The trade off is the view. It’s spectacular, it really takes your breath away. The pool is very nice but it closes at 7, I think because they have diners staying to seat at the restaurant which overlooks the pool. The breakfast was amazing and top notch, and it was included for us. Beautiful bar, the staff at the bar seemed a teeny bit put off but all other staff was incredible. Housekeeping especially. We ate dinner once and the food was delicious. We sat at 9 and we were one of the last people to eat, so it shuts down pretty early. We did order room service the first night and it was great, and very quick. They upgraded up to a better room with a jacuzzi which was nice. Our kids thought it was amazing.

The distance to town. There is a path that takes you right into town in about 15 minutes, all downhill. But coming up would be a challenge. I did it the last day for exercise. The other thing is the food service is limited. One restaurant inside and I think you can order stuff at the pool during pool hours but I didn’t see a food menu, only a menu for drinks. Nonetheless it was a different experience than our other stops in Italy and we had a fantastic time.

We can thoroughly recommend a stay at Grand Hotel President. The staff was fantastic and the breakfast was fabolous. It is nereby impossible to walk in the surroundings due to narrow roads and lively traffic. However there is a shuttlebus for the cetral part of Sorrento back and forth every hour so this isolation is not to be regarded as a problem. When reaching the hotel after spending a few hours in central Sorrento it felt fantastic to get to this beautiful facility. If you live in the central part you miss out on the most spectacular thing about Sorrento, the helicopterview over this magnificent city. It´s almost surreal to behold the breathtaking sceneries when you stand on the balcony facing the town and the Mediterranean. For this reason we recommend you upgrade to a room facing the city, you will not be sorry. We will return.

The beds were very hard. That is the only negative thing we can think of.

The hotel is perched high on a cliff from where one has unsurpassed views over Sorrento, the bay of Naples and the Vesuv. The hotel has a nice swimming pool and sun beds.The hotel’s restaurant has an excellent choice of dishes and menus and also has a good wine list. Luigi, the ‘maitre’ of the restaurant, but also all of his colleagues were outstandingly helpful and friendly. The breakfast was good and plentiful. Since there is not much around the hotel offers a free shuttle service which runs about once a hour from morning to after dinner time, so that it is easy to connect to downtown Sorrento.

The facilities and much of the hotel have seen better days and it shows its age with many scuff marks etc and in some respect various parts of the hotel need more than a paint job. There were no slippers or disposable make up paper tissues in the room. In the end considering the price one pays is for the outstanding view and also the friendly staff and also the good and comfortable in-house restaurant

The Hotel had transport which took you in to Annacapri, which was a welcome facility. Ideally located for what we were looking for in Capri. The room, the views and facilities lived up to what we wanted. The Staff were exceptional and catered for all our needs. I would definitely stay there again.

The Hotel transport, which you paid to arrange pick up from the Port. I think requires a system in place to avoid long waiting periods. If that requires naming the group, to ensure you get picked up, as spaces are limited.