The location was excellent. All attractions are within walking distance. The rooms are big and modern, and kept very clean.

We arrived in April when it was very hot and the AC is not working. The owner was very quick to reply and helpful to say that the building was not expecting such heat so the AC couldn’t be turned on. The TV in our room was also incredibly slow.

Ideally situated just 5 minutes walking time from central bus station, next to a canal. Check in and check out were very very easy! We received our codes the day before our check in for the main building entrance and our room and self checked in late after midnight very easily. On our check out day, we were allowed to leave our luggage at the luggage storage area on the ground floor of the hotel, till 4 pm that we were leaving, and without any cost. The staff was very polite and friendly! They sent us many recommendations on WhatsApp, and made our trip easier! The breakfast was nice, and the room very comfortable, with high ceiling and very clean! They made our beds and changed towels every day! A lovely accommodation overall!!

Nothing

I liked the fact that we could leave our luggage before check in time and after checkout time. Also, it was so handy for bus to and from airport.

Not much to not like but I guess if the left luggage was more secure e.g. If they had individual lockers, then that would be excellent.

The hotel is really nearby the people mover from the Tronchetto station which was very convenient for us. Our room was really nice and spacious but it was right next to the eating area so keep that in mind if you plan on sleeping late. We didn't have any problems because we got up early so there was no noise. Breakfast was really nice and we enjoyed it a lot. We left our luggage in the luggage storage all of the next day and that made our journey much simpler. The luggage storage is unattended but we didn't have any problems. Lady who works there is very approachable and kind and all of the information we needed were easily communicated through WhatsApp. Terrace is beautiful and we're sorry the weather wasn't better so we couldn't make a lot of use from it.

The place was very clean and you could notice it from the entrance. The cleaning lady was the most kindest and helped us a lot. The position is great if you want to stay close to the train station and also be close to the city centre. It is very quiet there as the tourists don’t pass by very often

Maybe they could replace the luggage area which is open to anybody that has access in the entrance area with individual lockers with a code or even a key so that the guests don’t get concerned over the luggage. But don’t get me wrong there wan no incident nor we lost any of our it’s just a suggestion🙂

Our other booked accommodation cancelled on us literally as we arrived in Venice, so I quickly found and booked this property and it was perfect. The location is great, a 10 mins walk from most parking. This hotel doesn't have a check in desk but within 10 mins of arriving, we had received check-in instructions. Huge thank you to the hosts for being so responsive and helpful. The room was large, clean, quiet and comfortable. There is a communal dining area with a microwave.

The apartment was slightly cold and our room was a little difficult to find (didn't have the room number marked), but neither of these were big issues.

Exceptional large open floor plan room. Everything was renovated. The simple touches throughout the building was nice and slightly rustic and beautiful. Oh and it was warm! Most places aren’t so I appreciate how warm it was. Thank you.

The restroom had a musky odor. But not a huge deal. Other may not like the rather remote location but was close to the bus station so ideal for my family. The luggage storage bin was nice given the hotel allowed you to use it for free but we run the risk of others within the hotel who could possibly take your stuff. During our time, I could tell there weren’t too many folks staying in the hotel so it wasn’t a big deal.

Everything as described. The smart reception means there is no staff on site upon arrival but we contacted them and received an answer immediately. The room was big and comfortable, bathroom with window and possibility to adjust the thermostat. The room was warm and very clean. We found complementary water bottle and in the common area a cattle at disposal, not so common in Italy.

Not much really. It’s Venice so prices are above average, but those complaining about the price may not be aware of the facilities that one can find in this city. In Venice city center this is a very good deal

The rooms are great, very big and clean. The hotel has a modern and sleek look. Experiencing hotel with no front desk and all digital is quite interesting.

But because of the big rooms, air conditioning might not able to cool down the room in short time, which is quite important for our stay during summertime in Italy. Location wise, the hotel is about 12 mins walk from train station. But just a heads up that it is not all flat, and do expect bridges and staircase. We initially chose this hotel because we prefer walking, but walking in Venice with suitcases might not be the best idea. (Btw even waterboats are crowded with people, so I have no say anyway) Walking around the neighbourhood during night time could be a bit quiet. The canal view advertised is just a normal canal with not much 'panoramic view' to say.

Modern big room and bathroom and good prices

Room door leading onto breakfast area Patchy paint on walls that could do with being repainted Only 1 usable socket for our travel adapter, USB sockets next to each side of the bed but our cables were USB-C and we didn’t have adapters to change to USB Couldn’t use socket in the bathroom as our adapter kept pushing on the light switch so wouldn’t go in properly - had to do my hair at the front door with my phone as a mirror The facilities mentioned a mini fridge but we couldn’t find this