Amenities, view, very centric location, friendly staff, variety of breakfast for European standards, very nice baths with a view.

When using the baths you need to cover your tattoos with stickers which are provided by the staff, however when using the baths as a EU looking person I felt extremely unwelcome. Baths are separated by gender, for both my boyfriend and myself people were rudely staring at us as if we did not belong there, very unfriendly environment. I could not feel comfortable there and I used them for a while only one day because of the environment. I felt very discriminated.

The first thing I realised when I entered the hotel was the smell, it was so nice and calming. The room was amazing. It was spacious, had a huge bed and even a window seating area. The view was decent from higher floor too. On the top floor, there was even a spa area, which was free for all guests! It has a sauna, an indoor and an outdoor bath. There were also vending machines and laundry machines on that floor. Of course, the room also had a toilet and bath. Bus and tram stops are just a few minutes away. The price was very affordable too, especially compared to other big cities.

The location of this hotel is absolutely perfect, it is very close to the main shopping/restaurant area in Hiroshima, however the hotel itself is very quiet and tucked away. The reception area is lovely with floor length glass windows providing wonderful views. The staff were very friendly and welcoming and our room was even ready early, which was a nice surprise. We stayed in the economy double room, which was really spacious and had enough room for 2 large suitcases comfortably. The bed was very comfortable and bathroom was great. The public bath facilities were very clean and the open air bath was especially nice. This hotel is great value for money and we would definitely stay here again!

Everything was wonderful and really exceeded expectations.

This hotel exceeded our expectations. Our room on the 8th floor was larger than expected, we didn't expect to have access to a spa and sauna and smoking rooms on different floors. The breakfast was simply outstanding (with Japanese dishes, café au lait, fresh croissants, butter, jam, scrambled eggs, fresh salad with a choice of 3 dressings including a delicious sesame dressing, and cereal with yogurt and milk and fruit), all with a stunning view from the 13th floor. The staff were very polite and helpful. I have traveled a lot around the world and this hotel was one of the best in this category. I can only recommend it.

While we had real beer glasses and coffee mugs in our room as well as a kettle to make tea or coffee, you had to bring your own tea or coffee. During the 3rd breakfast we ran out of butter, but a few minutes later a member of staff came to our table and surprised us with three small portions of butter, which we thought was very nice of him.

Good location close to public transport and lots of shopping and restaurants nearby. The spa was relaxing and a 11am checkout was a bonus. Breakfast at the restaurant view really good.

Room layout, lounge/bench was fixed and unusable with no back support so couldn't sit to watch TV. Only one chair for 2 quests. Lighting configuration was poor as couldn't turn off main area light individually without turning all the lights off. No bedside table. Room was a good size but unfortunately a poor layout. Also no cupboards or luggage storage space.If reconfigured it would be an excellent room. But good location.

the location was great. the hotel feels very upscale and elegant . loved the onsen and the room itself is spacious and well appointed .

the room could use some coffee in it for guests who drink coffee. in addition, we were disappointed to see our room was not made up as requested. we hardly ever get a room made up, but we really wanted this on this one day...we got back to the room at around 9 pm with a note saying you need to leave by 9 for this to happen. this is absurd and it put a bad feeling in my head about customer service. I wish the front desk might have told us this at check in so we were aware of this .

The room was nice and a good size. Good supply of amenities. The staff spoke very little english and could not assist us in any way. They could not book us a taxi to the station when we had to leave and did not try and help us at all. There is a tram close by which you walk too. Very central location and close to tram to go anywhere. The private onsen on the roof is nice and great supplies provided.

Staff could have been more helpful.

We really enjoyed our stay at Candeo. Comfortable, spacious and clean hotel. Location is great for getting around Hiroshima. It's close to key areas (Peace Museum, A-Dome Building and boat that takes you to Miyajima Island), as well as being close to many good cafes and restaurants. Really nice and affordable hotel!

It's not too close to Hiroshima station, but that's the tradeoff of being close to the key areas in Hiroshima.

Surprisingly larger room than I was expecting, with enough room for a reclining couch along side the main window. Bathroom was small but had everything you needed. The rooftop onsen was upclass and well featured and the staff were more than happy to take our bags early and even offered us free umbrellas to return when we checked in. A very welcome touch considering the rain!

There is no parking at the location, and the reception is on the 13th floor up an elevator that is accessed from a long corridor from the sidewalk. Except it is not very clearly marked and the corridor looks like its a dead end until the wall on the right slides open as you approach

The hotel is in a great location, easy walking distance to bars and good restaurants, Hiroshima Castle, Peace park, are all walkable. Room was spacious, and the bathroom good. Beds were comfortable. PJs a little small for westerns. Breakfast is a huge selection.

Silly arrangement to keep having to go up to the 13th floor, and then down to the rooms. Like a lot of buffet breakfasts some dishes are finished quickly and not always replaced. There are only 4 washing machines, and other guests are not considerate of others. Often putting washing in and then leaving it in the machine all night.