The Hotel Intergate was really good. The breakfast was fantastic, an extensive self-serve buffet with Japanese and Western options. There is no bar but the hotel offers a 'free bar' between 17:00 and 19:00 where it's unlimited self-serve drinks (beer, wine, sparking wine, possibly some spirits but I can't remember) and some light snacks in the dining area. This area has an indoor and outdoor section which was lovely in the heat, and it's high up so you can see a lot of Hiroshima. The location was also great, not too far a walk from the A-bomb dome and peace museum which are must-see places to go. It was also easy to get to from Hiroshima airport, a relatively short bus-ride away (around 20-30 mins). There were also options for dinner nearby, including places for Hiroshima's famous okonomiyaki (delicious!). The room was a good size, clean and comfortable with a good shower. The staff spoke English and were very friendly and helpful. Great for solo female travellers, but the room was plenty big enough for a couple.

The only thing I found a bit weird was the fact that reception is on one of the upper floors so you enter the hotel via a publicly accessible lift lobby. I had absolutely no issues with randoms joining me in the lift during my stay, however, and I appreciate the hotel can't really do anything about this.

Spacious rooms. I accidentally booked smoking rooms and the staff were kind enough to change my party to non smoking rooms after the first night for no charge. Public baths were good though busy. Stickers are available at the front desk for guests with tattoos. Great location not far from the main station and walking distance to the main shopping district and sights. We were able to get our luggage delivered and sent to our next hotel. There is free wine in the lounge between 5 and 7pm. Breakfast was fine but finished a little early, last order at 10am. Tea and coffee was available for free during the day but stopped at 8pm.

Great hotel, excellent location. The rooms were extremely comfortable, and while not large, they were comparable to many other sized rooms we stayed at in our two weeks in Japan. Beds also comfortable. The breakfast was excellent too with a wide variety of foods and lots of traditional Japanese foods on offer too. The happy hour from 5 to 7 had a nice vibe as well. I used the communal bath for women and it was very enjoyable. The location is excellent, a short distance from the Peace Park and the main sites. Be sure to visit the Shukkien Garden, is is absolutely gorgeous!

nothing.

The location was excellent - walking distance to really good food, museums, the Peace Park/Atomic Bomb Dome, and convenient for transportation and shopping. The breakfast was very good - clearly they have a creative chef who cares about serving unique and delicious food - and the hotel offered other snacks/drinks/etc. at multiple times during the day. Overall, a convenient place to stay. Room was clean and pretty comfortable.

The front desk staff was courteous overall, but on one occasion a man there was actually kind of rude to me - I was surprised and taken aback by it. This was the least "friendly" hotel I stayed at in three weeks in Japan. I know people can be difficult, but I'm not one of those people, so it was memorable.

This is an excellent hotel! It’s in a great location and has really good amenities. The staff are really helpful and the rooms are big. We used the public onsen which was really nice and calming, with good products provided. Additionally, the free happy hour from 5-7pm (free nibbles, wine, beer and fizz/cocktails) was a fabulous touch - I’ve never seen that in a hotel before and it was really well attended with lovely views and a terrace. It was especially helpful because we often found it quite hard to find places across Japan for just a drink before / after dinner without food. Breakfast was also very nice with a wide variety of choice (both Japanese and western-style).

Nothing; it was great

This is just a beautifully run hotel with excellent staff that are efficient friendly and accommodating Decent sized rooms , great varied breakfast and complimentary drinks for early evening- really appreciated. We had parking which is so easy and overall the whole team provided service that exceeded our expectations Great location close to all sites and shopping Multitude of restaurants within easy walk and a great whiskey bar around the corner. 14th floor reception and breakfast area brilliant

Nothing

Hotel room was luxurious and huge, particularly for Japan standards. There is a nice top floor buffet area and a complimentary late evening buffet was included (soup/rice). We appreciated that, since we arrived late after a full day of exploring. The specialty smoothies were really good in the morning, but you have to be there from 6am-7am to get it, unless you have purchased the breakfast. There was a nice supply of items that you could grab for use in your room - like razor, face creams, etc. The beds were super comfortable. We did not use the communal bath or the laundry, but both were available. The communal bath had instructions, which included a code for the ladies bath (code in photo was only for that particular day). We were really pleased with the hotel and was our nicest hotel room our entire stay in Japan!

The tv kept getting disconnected when we turned it toward the bed. But, we couldn't find anything to watch anyway, so didn't matter.

Lovely spacious and minimalist rooms. Breakfast buffet was awesome especially with being vegetarian and struggling with little/no options throughout our Japan trip. The staff were all lovely and welcoming. We were also able to store our luggage at the hotel after we checked out. All in all such a wonderful experience in Hiroshima and we wish we could have stayed for more than one night to enjoy all the amenities and the city!

Minor thing - it would have been nice to have some hooks in the bathroom to hang our towels as hanging them over the toilet is not very hygienic.

Helpful staff, good location, they have high chair in the dining room so our 7month baby can sit and eat. The room is the best of all the places we stayed in Japan for the last 4 weeks, really smart floor plan and good bath facilities inside the room. Breakfast is really good, and there are snacks and drinks several times a day. We really enjoyed our stay and eventually rebooked our hotel in next destination to this chain instead.

Hotel itself was great value for money. Comfortable rooms and great amenities. The night time rice and soup is a lovely bonus to all guests, as is a morning green smoothie. Location is a bit inconvenient from the train station but was convenient walking to the bomb attractions.

Location mostly but it wasn't a big problem for me. My elderly mother was inconvenienced though as she couldn't have walked as much. Problem solved however as buses are very conveniently located.