Excellent staff, clean rooms, great service and location

Only one washing machine available and it is constantly in use. Had to walk to the nearby coin laundry

I like how it provides you a good view at the bridge and lake. The cleanliness of the room is excellent. Budget wise to stay in if booked very earlier.

A bit further from the train stations. Although it gives me a lot of exercise walking back and forth. A laundromat machine is provided, but I would recommend adding another one since a lot of people line up for just one machine sometimes. And please provide your vending machine with some soft drinks like Coke or Mountain dew as it does not provide it.

Very nice and helpful staff, we got a relatively large double room that finally had enough storage space for the luggage, which is a rarity in this chain of hotels.

The location is not perfect, within at least 15 min walk from the nearest subway station, no JR stations nearby at all. In addition, there is a highway located directly next to the hotel, elevated to the level of ~5-7 floor, and heavy trucks are passing throughout the night non-stop, creating a noise. It's not that bad, just something to take a note of.

The hotel is built good location around residential area. This area is very clean and there are three subway stations near the hotel. Local people do not speak English very well but the most of sigh are written in English. There are restaurants, supermarkets, Sunny Shinkyuin Acupuncture, ( I highly recommend you to go there. If you have body pain. I hurt my back long time ago while working then I went to Sunny Shinkyuin Acupuncture and the doctor explained me how bad it is and fixed my issue within two weeks. ) It is perfect place to stay.

There is only 1 washing machine.

Everything. Good stay for its price. Reasonable breakfast with choice. Lobby is a little bit tidy, but room is more spacious than overall in Japan. So, I'm satisfied.

I suppose to put garbage bin for guests on the floor on the hours 08.00-11.00 for wasting the garbage from room if it was not made this day. Actually, it is not the problem, and it can be left outside the door, but putting the bin for 2-3 hours may looks like more comfortable option. The second thing, staying during some days may require a changing an options for breakfast menu, but mine it not critical, so not decreased the rating.

Good location, friendly staff. Shout out to the reception - went to local laundrette to wash clothes (unfortunately hotel only has one and was in use) and accidentally left plastic bottle with tea in it. Did not have Japanese number to call - reception spoke with company and stopped my clothes from getting ruined.

More/ better pillows, more washing facilities and longer than anticipated walk to nearest metro.

Room was bigger than I thought and I could lay out my suitcase on the floor! Very comfortable and had everything I needed in case I forgot to bring things. Staff were also very kind!

The shower head when on the wall couldn't be adjusted according to my height and ends up spraying onto the bathroom floor so I have to hand hold it. The switch from between shower and sink use doesn't hold so I have to keep pushing the switch as I shower. Location was a bit far from stations but walkable!

Good position for trip around the city, just few minutes by walk from several metro lines, two type of pillows and slippers. Even not all personal members spoke english there were willing to help and do their best to assist you.

Few types of breakfast to be chosen, same every day. Restaurant for breakfast should be open till 10am. However was closed sooner - 9:45am already. You can use Yamato luggage servise only to Haneda airport not to Narita.

There were enough amenities in the toilet. As the rooms were serviced every three days, towels, more amenities, and pyjamas for the next day were delivered to the door. The room is equipped with a huge screen TV.

It is a few minutes' walk from the nearby train station. Breakfast was excellent, but I would prefer to be able to choose what I want to eat instead of having a breakfast set.

I use this hotel whenever I’m in Tokyo as it’s located in a quiet part of Tokyo and only a 5 minute walk to the nearest metro station (Hamacho). There are some good cheap restaurants nearby, as well as a good local supermarket! Again with APA you will have facilities like trouser press, washing machine, Tumble dryer, ice machine and VOD TV.