Location and having a sento was great as well as just covering exactly what we needed

No way to control air conditioning in rooms so I was being overheated even in winter to the point I had to open the windows to not dry out. Also their was truely alarming extremist views expressed by the hotel owners in books that are provided in every room which after discovering have ensured I will never again support APA hotels and will make sure that people know of this alarming detail despite my having an otherwise enjoyable stay but I simply can not be party to supporting people who would pen such views.

Location - Away from the bustle of over-touristy (main) Shinjuku Conveniently located few steps away from Tokyo Metro (Shinjuku Gyoenmae station - Marounuchi Line - which goes to Tōkyō station - especially if you're arriving via Narita Express - no need to drop off from extremely confusing Shinjuku Station) Has quieter, neighborhood style restaurants and coffee shops; and a leisurely walk towards Shinjuku (via San-Cho-Me) - see shops, Isetan, two starbucks haha, local market, a Tsukiji-style restaurant as well Can stroll to nearby Shinjuku National Garden - extremely popular during autumn and Sakura seasons ----- Rooms This is a typical Japanese business hotel. DO NOT EXPECT a "decently sized" room. If you're booking for two persons and you've got big luggages - don't expect to have any more foot treading space left HAHAHAHA. Small bathroom, Japanese bidet toilet yes! Toothbrush, comb, shaver, towels - yes! Can also ask to clean room once a day ----- Onsen (Japanese style spa) - yes! Love it! -----

Booking via third-party apps/companies Make sure you check your email regularly- they'd send you a "confirmation" message and you have to reply at a certain time deadline - otherwise the hotel will cancel your reservation

Great location 5 combinis within 5 minutes. Station next door plus Shinjuku station is a 10 minute walk. Heaps of food options fantastic gyoza restaurant across the road. Easy check in check out, 3 elevators although obviously busy at check out time.

I do wish the rooms and shower were that bit bigger but kind of expected in japan. The cleaner took our card out of the electricity slot, no idea why so had to go get a new one from front desk. Was worried they were going to charge us but they seemed to understand so im thinking this may happen alot given the cleaners probably use the slot when they clean for the lights.

I loved the location and the fact that there's a beautiful park just behind the hotel and the main train station is basically just down the street. I also found the staff to be extremely helpful, going above and beyond the normal.

I didn't like the checking in process because it was all computerized and we were only successful because of the super helpful person on hand. The only other problem was the shower kept leaking out flooding the floor, and several times, the cleaning staff insisted we wait outside the rooms while they cleaned, but my friends were not feeling well.

Hotel is exceptionally well located, about 50m from the Maranouchi line subway station Shinjuku Gyoemmae. Google doesn't tell you but you can change from the rail line when you come from the airport to the subway line at Shinjuku station and literally pop up 50m from the hotel front entrance. Very convenient and close to everything. There is heaps of dining bars and the park within easy walk. It was also quiet inside and we got a good sleep. The room was very small but comfortable and clean. We got the breakfast, which was pretty average, I wouldn't book the breakfast again as there are plenty of better food options nearby. Overall I totally recommend the hotel and would stay there again.

Breakfast was average

I've stayed at this APA multiple times—it’s an amazing value! I still can’t think of a better location for staying in Tokyo. It’s close to Shinjuku’s main attractions, with Shinjuku-gyoemmae Station just a few steps away, and surrounded by lively nightlife. I love it! The rooms are what you’d expect from Tokyo—compact—but this time, I got a veeeeery small room, much smaller than usual. I couldn’t even leave my suitcase open on the floor! That aside, the staff is mostly friendly (with a few exceptions), the bed is comfy, and the shower is great after a long day of exploring Tokyo. Super recommended for solo travellers!

I understand that Japanese culture has a deep-rooted negative perception of tattoos, but overall, I think attitudes are improving. I’ve been to public onsens and sentōs that already accept them, so I find it a bit surprising that a hotel with a significant number of international travellers still does not allow guests with tattoos in their bath. Additionally, for smokers, there’s no designated smoking area at the hotel, which is quite unusual for Japan.

Self service laundry was great w/ 4 units ea. washer / dryer. Location is superior and convenient to explore all of Tokyo. Walking distance to Shinjuku Gyoenmae, Shinjuku Sanchome and Shinjuku stations. Neighborhood dining options are superior with multiple food choices to fit all budgets. Combinis short walk away and neighborhood grocery store nearby as well. Onsen was wonderful!

Rooms are small but expected. Non-stop transfer from Haneda is not available via Metro. Need to connect or take airport limo bus to Shinjuku sta and walk or transfer to metro to get to hotel. Dining room did not sell coffee (without buying breakfast) and no lobby coffee service.

We stayed at this location once before (October 2023), and we decided to stay again - it's a fantastic location, close enough to Shinjuku Station to walk, but not so close that you're caught up in the hustle all the time. It's also right next to the Shinjuku Gyoen which is a gorgeous place. Staff were very friendly and everything was extremely clean. Yes, the rooms are small, but that's to be expected in Tokyo.

I wish guests with tattoos were allowed to use the on-site onsen - it looks really nice! Breakfast seemed pretty expensive, so we did not end up trying it. It would be great if there were more hooks on the wall to hang things since floor space is so limited.

Being a Gay Traveler this location was a stones throw away from the 24 Kaikan Sauna and the Shinjuku gay bars plus very well connected to transit., Shinjuku Shopping Area is within walking distance ., The breakfast was bountiful and refreshments had a variety of options. Bath facilities had plenty of hot water and the free toiletries were a plus!, once again APA hotels are a perfect selection for a smart traveler! APA Hotel Nishi Shinjuku Gochome Eki Tower was a good choice you want to be in a quiet residential part of Tokyo!, but still this location was just as good and plenty of restaurants to choose from even a smoking cafe was withing walking distance called The Smokist Coffee

Nothing

Excellent location, walking distance to Shinjuku night life area, Godzilla, golden gai, etc! We arrived into Narita airport and got the train to Shinjuku and then were able to easily walk 9 mins with huge suitcases to the hotel! Staff are very nice. Hotel room is small but well designed. Fine for 2-3 Nights. I found the bathroom size fine. In a quiet area and yet 5min walk to the busy night life area!

Size of room but you know the exact measurement in advance so Im not reducing the rating because of this! We took turns getting ready as the room doesn’t allow you to open to large suitcases at the same time.