It's convenient to get to Ueno station and I like the style of the place. All of the usual extras are there (towel, hair dryer, shower toiletries, ear plugs etc.) and the beds were very comfy.

The lounge area is small and the kitchen facilities are very basic - you can reheat a meal, get hot and cold water, but that's about it. There is only a small locker above each bed, not even big enough for a handbag. The floor gets a bit crowded with luggage and you have to make a judgement call whether your items are safe to be left whilst you go outside (mine were).

The location was great, very close to Ueno Station. The bed was comfortable, the other guests were respectfully quiet. Having access to laundry was very helpful, as well (keep in mind that you will need a few ¥100 coins). Everything was also very clean!

I wish that the hotel had some large lockers to store luggage or even a backpack (the only secure storage was the small lock box in the capsule room; the front desk could also take larger items if needed, but I would have preferred a locker). Also, the room with all of the capsule beds was a bit too warm.

I stayed here for 12 nights and had an overall pleasant experience. It’s a well-maintained capsule hotel, and everyone in the female dorm was very respectful, which made the stay even better. The bathrooms were cleaned daily, had hot water in the showers, and there were plenty of free amenities, the hair dryer was used a lot by us women. The capsules were comfortable with a good temperature, a good mattress, and blinds for privacy. However, the pillow could be a bit softer. A good amount of plugs to charge devices and a cute little safe for small valuables. Downstairs there are two vending machines with hot and cold drinks available to purchase anytime. They have a water heater and a microwave to cook food. There are also multiple refrigerators to store food with a good labelling system with your name and check-out date so food doesn't get left there to go bad after someone leaves. The common area is nice and chill when there aren't many people in there, and it's great that they have lots of plugs so you can bring your laptop down there and work. The free rental umbrellas were also super helpful when it rained! The hotel is in a prime location with only a 5-minute walk from Ueno Station!

My only issue was the lack of storage space. I think the hotel needs to have lockers to safely store your belongings, there isn't much room to put luggage which meant I had to sleep with my bags, which wasn't ideal but something I got used to. Also, there’s only one hook with a hanger in the capsule, so if you hang up a shirt, there’s nowhere to put your wet towel.

I liked the bed I slept on. The hot showers I could take at night. The electronic toilets. The vending machines to buy snacks and drinks. And the kind receptionists that were able to speak English to help me.

When some guests had their phone alarm on for a long time and later came to turn it off.

Good location. Restaurants, convenience stores, and the station within a 10 minute walk. Ueno Park in the area too if you don’t want to commute anywhere. Facilities are kept clean daily. Showers had great water pressure and heat control. Plenty of toilets. No wait time, normally. The beds are roomier and more private than expected, despite how they look. Plenty of charging ports and personal fan for the room is really nice. Staff are friendly and helpful. Very willing to answer any questions you have and listen to any concerns. They made the stay very cozy and welcoming for me.

Pillows are a bit hard, though not solid. I slept fine with them once I found a comfortable spot. No dedicated space to hang shower towels. Had to get a bit creative on getting them some air to dry.

The hostel is great. Close to Ueno station, 2 different conbinis a block away, and a couple restaurants as well. They have free umbrellas if it rains. Bathroom has soap, shampoo, hair dryer, and even sunscreen. The common area is comfortable, there are desks to work and coffee tables to eat and relax. There is a washing and a drying machine, that work with coins. (The drying machine lasts 30min and in my case that was not enough to dry my clothes.) There are male and female rooms. They have a shoes locker and a designated space for luggage. The capsule was spacious, warm, and has a small ventilation system a light, a safe and a hanger. Mattress and pillow were all right.

The room had air conditioner but I think they should open the windows from time to time to ventilate. It smells like feet quite often. If the room is full, there is not much space to open your luggage and organize things. You have to do it in the corridor, blocking everyone's way.

very modern capsules with working fans and plenty of outlets. 2 electrical plugs and 2 USB plugs comfortable mattress and blankets. Staff all spoke English and are super friendly. Lobby is very nice and has a refrigerator to store all your drinks and food. Even has a Foosball table for entertainment with friends and family. Convenient location, very close to the Ueno park, zoo, and museums. About a 10 minute walk to the Ueno station. Plenty of food locations nearby. The restrooms were very clean with 2 toilets and 2 showers on my floor. Shampoo and conditioner were good and didn't leave you all dried out. I will definitely be staying here again on my future trip.

The pillow was a little hard, I had to use 2 sweaters bundled up.

I have stayed here before when I last visited Japan and loved it that much I booked the same accommodation again. the location just walking distance from the Ueno Station makes it the perfect place to stay. price and cleanliness are fantastic. I highly recommend staying here... and each visit to Japan I will continue to stay here.

The location was close enough to Ueno Station but on a quiet, residential street. Staff were really kind, and they were able to keep my luggage at the hotel safely on checkout day, since I had somewhere to go very early before coming back into the city. The bed was comfortable with charging ports and a small safe for valuables, and hair dryers and hair curling irons were provided in the bathroom, which was nice. Keeping luggage in the designated spot by the wall was no problem.

Stayed here for 3 nights towards the end of my trip in Tokyo and it exceeded all expectations for the low price I paid. Ueno is a 5 min walk (use Iriya exit NOT panda bridge as google suggests). I had a lower bunk in the female dorm and it was really comfortable, although there's not much space for luggage. The bathroom inside the dorm was great, never had to wait for a shower. The staff are also really nice and helpful. If you are using the washing machines, there is an automated coin laundry 10 min walk away that has huge dryers which are cheaper and more effective.

Other guests talking loudly at 6 am