Rooms Was clean and the bed sheets were changed everyday. They brought new water bottles/tea/Nescafé’s and there were aircondition. The closet was good and the toilets were more than perfect. Security The security were there 24/7 and made us feel safe. Food and drink The food and drinks were delicious. I’m not an eater so the breakfast was good with different choices to choose. The menu was easy to use and the restaurant view was so beautiful.

Location very accessible... Security guard is friendly and profeesional... Receptionist and room boys are accommodating... Breakfast is the same everyday but its good taste, Sir Jamal from the restaurant always wearing a smile and approachable.

The flooring of the room and toilet is a bit dirty, even the housekeepers always cleaning the room.

We stayed one night at ritaj hotel it was very convenient for us. Staff were very friendly the room was clean and comfortable, breakfast was very good! It was delicious and fresh. The staff were great by all means at the reception , the room service and the restaurant, everyone. Our experience was very good at Ritaj especially for those wanting for the bridge crossing to open the second day to cross to Palestine.

I often stay in Retaj when I am in Amman. It seems there is a new management in place and they have introduced several improvements (new cafe at the lobby, revamped the bathroom, opened a restaurant on the 5th floor). It is still a small hotel, staff are cordial, rooms are functional and the internet worked like a charm)

Considering the price, everything met my expectations.

The breakfast is great, worth paying for staying here. The location is very accessible, you can take a taxi cab easy. The staffs are so friendly and helpful, can attend right away to your concerns. The internet connection is very good, though at first there is a bit problem, but when I told them that the router is not working, right away they fixed it.

There are no sleepers provided in the room.

The staff were wonderful, especially the Manager and staff in the restaurant and the cleaning staff. Reception and Porter also went far beyond their duties. The price of the accommodation was much less than I would expect.

I don't think there was anything. Percha cold milk option for breakfast.

The staff were AMAZING and very helpful! The location is so perfect, there’s a pedestrian bridge that helped us walk around and discover the area in a short span of time.

That there’s no microwave in the room.

There are nice and clean rooms that are logistically good choices if you plan to go to the city center or continue to Jerash or other cities. Do not expect a walkable environment, but expect a nice and comfortable place after a long trip or before going for one, especially if you rent a car. Good breakfast and clean and new facilities.

The guy at the gate sees you entering with all luggage in one hand and the baby in the other hand but continues to play with his mobile. I carried all my stuff no thanks to him.

The receptionist was very nice guy, mr. Abo Adel Thank you so much for everything

Breakfast, restaurant staff are very rude, they have to be polite and nice to their guests

The staff is accommodating specially Mr. Khaled.. thank you for the good approach and full assistance during our stay. I appreciate as well bellboy and the security guards, they are very respectful. Thank you

A bit disappointed with the food during breakfast, poor quality of food.