Booking.com was a complete failure on this booking. When I called ahead to check the booking because my flight had been changed to a later time I discovered there was NO RESERVATION. Luckily I was able to get a reservation on my own (at 2 dollars less the booking.com’s price). I did call the booking.com customer service phone number and all the agent could do was confirm that there WAS NO reservation. All in all a huge disappointment. I have spent decades travelling and used Booking.com many times. If I was a brand new user you probably never be used again. As an experienced user I’ll probably give you another chance.

Pretty much everything related to the booking failure, see initial remarks.

everyone was very nice. Whitney checked me in & was friendly & extremely helpful. She is a major bonus to your hotel with a big smile & beautiful personality. I was leaving the next morning after visiting my very ill 90 year old father & i think she must have picked up on my sad feeling. She made me feel calm & at home. Thank you Whitney!

The breakfast was good. The staff member there that prepared the breakfast made sure everything was fresh and plenty fir everyone that was coming and going. She was very polite and friendly to each and everyone that came in. She kept the area nice and clean.

There was nothing that I did not like. The staff was awesome from the time I checked in until I left. No issues or concern.

The property was quiet - clean with a very friendly staff. Room was clean and bathroom looked as if it had been recently renovated! It was close to my son I think as visiting and close enough to downtown to navigate with ease. The breakfast consisted of waffles, eggs, meat & ALL the other usual’s at breakfast! I will stay again!

It’s a little hard to navigate on initial arrival but once you get there it’s very easy!

Friendliness staff: Karrie, Stan the MSN, and Amelia were very professional 👏 and courtesy 👏 to ensure our visit was enjoyable. Around the clock, refreshments such as lemonade, hot chocolate, and amenities were available. Fresh towels daily. Great 👍 breakfast. The grand finale was fresh, clean, and comfy 😌 🛌 bed. Hot showers. Quite and peaceful 💤. Thank you Comfort Inn Booking.com

Everything was great.

The breakfast was delicious & it was a full breakfast. The kitchen workers were great. They had everything prepared for breakfast & refilled as needed. Dan was great, he went beyond his duty to help & assist. Nikki was great as well. Both of them were professional, friendly and helpful.

Bed was super comfortable, AC was on in room when we got there so we weren't sweltering while it got to a comfortable temperature. Staff was super friendly! Hotel was clean and smelt cl w an too. I actually saw people mopping, wiping down counters and tables. There was a small store that was stocked with drinks and snacks!

Our special needs daughter was with us, she had the pull out sofa, she said it wasn't very comfortable. The refrigerator in the room didn't work vwry well and there was no way to fix it.

Both were good!😊

I don’t know that it’s something I didn’t like… But you asked ….OK I would love to have, honey 🍯 with breakfast! I know it’s messy and pricey, but wonderful with Tea and toast!

Room was very clean, smelled wonderful and the bed was super comfy! I didn't want to leave the bed. I have a bad back and the bed was one of the most comfortable I have slept in. Perfect amount of pillows, and towels, did not have to ask for more.

We are early risers. By the time complimentary breakfast started, we had been up for two hours and out of coffee. Need to provide enough coffee, sugar, and creamer for two cups per room guests.

The bed was good

The worker coming to sand the room at 8:30 in the morning making loud noise waking us up check out at 11am