We loved the location, neighborhood was very good. Breakfast was great! (You can reserve a spot the day before for 15 euros for the breakfast otherwise you pay 18 euros on the same day.) Freshly made pancake was always delicious no matter who made it. Staff was very nice and friendly.

Towels did not smell fresh and also one of them has a very bad stain which I suspected to be blood. I don't know how that got away the check and ended up in our room but I put that one away without using it and wished that the other towels did not smell like they have not been washed for months. Also pillows were uncomfortable to sleep on. They were very hard and it was difficult to not wake up with neck pain.

While in a speeding train leaving Amsterdam, I realised in horror that I left my 23-year old wedding ring at Hotel Fita. When I called the hotel, I was assured they found it and will gladly ship it back to my home half-way around the world. What an incredible relief!! All in all, Team Fita has been incredibly helpful from first moment to last, with prompt friendly communications and exceptional service. What’s more, they promptly checked us into our room even when we arrived at 8:00am due to our early flight - nice little touch after a long tiring flight! And when we had to switch rooms for our last night due to limited availability, they took pains to make it as seamless as possible. We could not have asked for a more delightful Dutch hospitality experience! Highly recommended! You can’t go wrong with Team Fita. Thank you!

The staff were exceptionally friendly and efficient. The hotel is very well located about 5 minutes walk to the Rijksmuseum. The room was comfortable, cleaned and towels changed every day. Water replenished. Breakfast good, though we breakfasted at a local bakery for two out of three mornings. Almond croissants to die for.

Steep steps to the door and staircases very steep. Tiny lift, so you could wait for ages to get to and from the third floor. On our first night and morning, there was no hot water. These things happen, but we would have expected a token in compensation. A bottle of wine or some stroopwaffles. No shower available after a long day of travel and no morning shower was not great.

The location for a brief stay was perfect. Near museums and I could walk to many parts busier parts in 20 minutes or so. I also liked the building and the typical architecture but it had a small lift so I could take the top floor!! Breakfast was quite good too. My room was especially comfortable and great bed!

I didn't like not having a lobby with staff present a bit more. It meant having to ring with specific questions during the afternoon and evening. They were always helpful and responsive but no ambiance of friendliness. I felt it was very pricey for what I received. I believe I had one of the most expensive rooms but it seemed overpriced. For the cost of $400. Per night I would have thought breakfast was included.

The deluxe double room was spacious with a large comfortable bed, chairs, tables and a wardrobe. The bathroom and shower were also spacious, with almost instant hot water. There were several options for breakfast, including very good coffee and pastries, cereal and fruits, as well as cold meats, cheeses, and pancakes. The location is perfect for the Museumplein as well as for access to the tram system. And a lift means that you don't have to climb the steep stairs typicial of Amsterdam's old houses if you don't want to.

Somewhere to hang outdoor coats in the bedroom would be useful if wet.

Hotel Fita met and exceeded my expectations. I wanted a location close to the art museums with a room where I could do my work. The room was small but had a small desk with good lighting from a big window and from lamps; it also had a kettle! So I was all set. The bed was comfortable, the bathroom immaculately clean, and the staff were not just welcoming, but also kind, in the way they treated me and also how I saw them interacting with other guests in the breakfast room. I was amazed how easy it was to catch the bus from right near the hotel to get to Schiphol airport within 30 minutes.

Location very close to the museums and Concertgebouw, as well as closeness to mass transit, including to the airport. Breakfast was very nice, including the great pancakes prepared for us in the spot. But breakfast was not included in the room price, although by Amsterdam standards, 16 euros is a pretty moderate price. Hotel has an elevator, although it is very small and not pleasant if you are claustrophobic. Nice to have two decent chairs to sit on, and there was a good number of electrical outlets for device charging.

Shower was a bit difficult to operate; some instructions one which handle to turn and which way to avoid getting cold water raining on you from the rainhead shower would be nice.

The location was perfect, especially for the museum visit. The neighborhood was not as noisy or crowded as the central area, but still the shops and restaurants were within walking distance. It was better access to the station Amsterdam South, which is closer to the airport. The staff was friendly and responsive to my request. I found the shower door broken and informed one of the staff members. When I came back at the end of the day, it was already fixed. I was very happy with the coffee machine (illy) in the room.

Indeed, as some review mentioned, the heating was difficult to adjust on the first day, but eventually I figured out how to adjust. The cleaning service was ok. Once I had to ask the hotel staff to empty the garbage bin. I also noticed some hair left on the bathroom floor.

This hotel is a gem - a real find. It is just back from Museum Square, so many of the attractions are no more than a three to five minute walk away. Likewise the tram and busses to take you to everywhere else, including to and from the airport. We felt as if we had fallen on our feet. The rooms were clean and the housekeeping was to a very high standard. The breakfasts were excellent - really setting you up for the day ahead. The staff were particularly friendly and helpful. Highly recommended. We would definitely book again.

One niggle. The single room was cramped. At a similar price to the double, we felt this was rather unfair. That is why our rating dropped from a 10 to a 9.

From the warm welcome to the delicious breakfast and conversation over it (i was the only one and so the chef and i had a most enjoyable and interesting discussion) the staff couldn't be more helpful. Quite night's sleep in a fabulous location. Only downside i was only there one night but i shall be back! Lovely touches beyond expectation for this rated hotel and let me back in my room when i had forgotten something. Staff here deserve plenty of credit.

I love a tea and so having creamer rather than fresh/uht milk in room was my only complaint. I couldn't see/find instructions for coffee machine which may have reassured me what i was doing wasn't breaking it (i don't own one myself) but worked it out. I am sure not an issue for most people.