The hotel is extremely well located overlooking a lovely square with easy access to the trams, bars and restaurants. However it is noisy into the night earbuds are provided by the hotel. The hotel is clean and the staff are extremely helpful and polite..They helped and advised us on the tram network and booking a trip We had to ask for extra cups and glasses for the room. We had a triple room but only two of the above had been provided We were not advised clearly that we had to request housekeeping services otherwise the room was not tidied. Nor was I advised that it is cheaper to pay the bill in euros rather than pounds! Finally, the breakfast is disappointing. The range and quality of the food varies greatly from day to day.Staffing in the restaurant was poor most of the time

The historic feel and look of the public areas give the hotel a unique quality. The buffet breakfast was excellent (but the coffee machine could be improved?). Our bedroom was at the quiet back of the hotel. The beds are comfortable, with good reading lights. Good TV with BBC news channel. The bathroom was very good: good space, window that opened, vg lighting, bath with 'drench' shower. Rembrandtplein is a great location for going to the museum quarter (as we did), about 25 minutes along the canals' and for the centre.

Maybe a small chest of draws? We stayed four nights and it would have been helpful. Rembrandtplein is full of bars and cafes, with numerous restaurants closeby. Also a couple of 'smokeys' (cannabis cafes). This might not be to every visitor's taste, but the location was perfect for us.

Our room for 3 was very clean and comfortable. The hotel is in a square surrounded by some restaurants and grocery stores. Although not close enough to the most popular spots in Amsterdam, you can easily have fun around. You can take the tram to/from Amsterdam Centraal train station for a very cheap price and arrive in less than 10 minutes.

The heating is set to a very low temperature so as to work only for a couple of minutes and then turns itself off. We had to call reception to fix it and heard they call our request “extra heating” which was, believe me, not “extra” for cold weather of December. Elevators were also kind of unsafe when their floors were slippery due to wet-cleaning and their opening to use before drying. There were only one pair of single-use slippers in our room for 3.

I personally liked our room and that it had a really good view of the square. The sofa bed was quite comfortable but in all honesty, I wish it had more pillows. or bigger ones at that. Unfortunately, due to the "extra" bed, there wasn't quite enough room anymore for the luggage, But it was fine. We learned to work around it. Other than that, we enjoyed our stay at the hotel very much. Breakfast was awesome!! One of the best flaky croissants, IMO. The bathroom was clean and the amenities just right.

You had a staff that had a bit of a sour disposition. She was irritable when we asked questions upon check in, especially when we asked when our rooms would be available. Although, she would accomodate some of our requests, she said it without smiling or had her nose up in the air. I figured she was probably having a bad day. But she was like that the entire time we were there. When my mom asked if there was a church nearby, she replied with an irritated "there's none and that's the only church nearby based on my search". But when my mom asked another staff later on, she was able to find one much closer and with a big smile on her face.

Excellent location! Easy transportation to and from the main centre to outside the hotel. Lots of cafes and restaurants nearby and many more within walking distance. Hotel room was very clean, modern and had everything you needed. Staff were very helpful, accommodating and friendly. I arrived 6 hours early to actual check in time but they had a room available for me which was amazing!

Only thing to complain is there is slight noise at night as it is in a central spot however the hotel provides ear plugs for such and overall it didn’t disrupt my sleep(just something to be aware of)

Room very comfortable and liked that they provided an abundance of shampoo, conditioner, body lotion, shower gel, plus some other useful things like earplugs and a shoe cleaning cloth (perfect if you live in white trainers). Also like that they reward you with drinks vouchers if you choose not to have your room serviced every day - win win for you and the environment.

Didn’t like the location of the hotel as I didn’t realise it’s situated on a really busy square when I booked it. Surrounded by busy pubs, coffee shops, etc. that stay open late. Large digital screen on building opposite the hotel, etc. I guess that’s what the complimentary ear plugs are for!

The bed was comfortable and the room was enough for us though we had two big suitcases. The location was perfect since the train is at our doorstep! Very convenient! Breakfast was good too!

The toilet in our room does not flush thoroughly. We had to flush several more times to make it work. Though the staff have been excellent, it was not the case on our last day. A front desk office was on duty when we were trying to locate our Uber driver to bring us to the train station to catch our train back to Paris. I approached the staff and asked if he could speak to the driver as we were unsure where he was waiting for us. He was not only reluctant to assist but he was not helpful at the same time. The Uber canceled on us (and we had to pay for it!). We managed to get another ride and found our way to the driver this time.

Loved the location and the lovely girl (Upashana) at reception on arrival. Also liked the personalized note and chocs on arrival in my room, was a,lovely gesture. Loved the shower as great pressure and recently renovated by the looks.

It was very expensive for what it was, only a single bed and small room but it seemed most places were just as bad. Had a very late flight and organised a late checkout of 1pm (latest they would give) and then on the day at 12 they were ringing asking why I hadn’t departed??? When I said it was organised for 1pm I don’t think she believed me and asked me if I paid for it as sounded like she was then going to charge me? I said I most certainly wasn’t paying anything and it was given the day before.

The hotel had a lovely atmosphere as soon as you walked in. The staff were friendly and went out of their way to assist either in organising taxi’s or in giving advice. The location was great. The hotel was surrounded by very good restaurants and cafes. The tram line was opposite the hotel which could take you into Central Station. It was a 20 minute walk to the main museums. The room was comfortable and spacious.

The room was a little dark. It needed a central light, not just a few lamps.

Fantastic stay in Amsterdam! The location was perfect, making it easy to explore the city. The room was bright, airy, and very comfortable. Service was outstanding — the staff were friendly and helpful throughout. Highly recommend!

The only downside was that we couldn't get a double bed and had to use two singles pushed together, but I completely understand it was a busy time due to King's Day. Overall, it was still a great experience