I liked pretty much everything about this hotel, it was beautifully presented clean and welcoming. The room itself was beautiful with its open beams ,lovely shower room and a really comfortable bed . The location was perfect lots to do and decent bars cafes and restaurants everywhere , for all budgets! Good supermarkets and a shop much like boots close by too . The best part for me at this hotel was the host she was so professional informative and incredibly welcoming, kind and thoughtful and she made our stay one I'll personally never forget Thank you so much

The stairs could be a bit of a challenge if you have health issues but even though the two of us did at times struggle, we all agreed that the stairs were absolutely worth the climb not only for the room but for the location and the warm welcome that awaits you

The decor of the room and staff were really friendly

The fact it’s above a bar we didn’t know that so it’s a bit noisy and walking in at night can be at bit intimidating all the drunk people by the door. The stairs are so steep but that’s to be expected in Amsterdam. We had a big air con unit which was really loud right outside our bedroom window, which was held open with a plank of wood. There’s not really anywhere to put clothes only a few hangers and the side. The bed is two mattresses put together so not comfy.

I could not recommend The Bolster enough. From the moment we arrived we were made to feel so welcome, the staff even went above and beyond to make the stay extra special for my Mam who was celebrating her 60th birthday. The room was clean with comfortable beds. It had air conditioning, coffee machine, and a spacious bathroom. We were even provided with snacks and a stocked mini fridge. The location was fantastic, plenty of bars and restaurants on the hotels doorstep and only a 10 minute walk to Dam square. The receptionist was absolutely exceptional, no request was an issue! I will 100% be staying in The Bolster if I ever return to Amsterdam.

The location was great, within walking distance from everything and there was a tram just outside that could take you anywhere. The staff were so lovely also very accommodating and friendly! Very clean and cozy and loved the room design

The only very small thing was the bar underneath the hotel, of course there’s nothing the staff can do about the music, it was not so loud and did not really impact our stay but just be aware that there will be some noise at night.

Great location, within an easy walk of most of the old town and surrounded by plenty of bars and restaurants if you want to get something to eat nearby. The room was nicely decorated and felt cosy and welcoming. Check in and out was very quick and staff were friendly.

The room could have been cleaner. Be aware that staff are not always present at the hotel, but there is a phone number to reach them if needed. Bring earplugs if you're a light sleeper. The bars below can be noisy but the real issue is that you can hear everything going on in the hotel landing.

Lovely hotel in a great area - the majority of activities that Amsterdam has to offer are within walking distance and the hotel is close to tram lines and trains. The staff at The Bolster are amazing!! We checked out today, Sunday 17th November, and ran into a problem that had nothing to do with the hotel whatsoever - yet the lovely girl on reception went out of her way to help us and stayed with us until we were sorted. Exceptional service!! If the girl is reading this - THANK YOU SO MUCH!! xx

The location was very convenient and close to The Red Light District, approximately 15 minute walk.

The room did not provide wash cloths, and I wasn't informed prior to our arrival and had to use one of my socks to bathe. There were two hand towels, but of course, we used one for a dry towel, and my husband used the other one to wash. I was able to speak with the host regarding the wash cloths and she explained in a very professional manner why the hotel does not provide wash cloths. I absolutely loved the convenience and would definitely recommend 👌🏽. Thank you for a great stay.

the room was spotless, the bed was one of the most comfortable i’ve slept in away from home. modern decor and felt homely. the staff were amazing especially the lady on reception, i didn’t quite get her name but she was so lovely and complimented my perfume!

the only downside was the bar downstairs that played music late but wasn’t a problem most nights as we were so tired from walking everywhere all day.

The location is absolutely the strong point for this property and then the very warm and attentive welcome. The reception check in lady can’t do enough for you and makes the whole process very easy!

I don’t understand why guests complain about the stairs? Yes they are steep but it’s Amsterdam. Don’t use this hotel if you need a lift! Nothing to complain about!

Comfortable beds and efficient bathroom. The personless check-in was clear. Even though there was music on the ground floor, our room (2nd floor) was reasonably quiet. Exceptional airconditioning, worked like a charm in 30 C degree weather.

The pillows were a bit stiff. Good to know that the stairs are a bit steep (not a problem for us with our backpack).