1. The location is great. It only takes 2 minutes to walk to Skyline Gondola and Ferburger, and 3 minutes to walk to Wharf. Living here, you can reach almost all the attractions in Queenstown CBD on foot. Moreover, the hotel also guarantees a parking space after making a reservation in advance. Believe me, parking in Queenstown is very difficult to find. This service is really great, allowing you to drive around Queenstown without any worries. 2. The hotel provides washing machines and dryers. Each use of the washing machine or dryer costs $4 each. 3. Late check-in and early check-out services are provided, and the procedures are very simple.

1. To reserve a parking space, you need to provide all credit card information, including card number, name, expiration date and CVV/CVC code. Providing such detailed information is disturbing. If possible, I hope the hotel can improve the reservation process. 2. There is a small staircase before reaching the room. There are no barrier-free facilities in this part, which did not cause any inconvenience to us. This may cause difficulties for people with limited mobility or those with a lot of luggage. 3. The soundproofing of the toilet is not very good. You can hear chatting next door while taking a shower. But only the toilet is not soundproofed well. The room itself is soundproofed well and no sound can be heard.

The hotel locates near downtown, and the room was clean. The water pressure in the bathroom was sufficient.

First, the hotel has washers and dryers available for guest use. However, they are a bit expensive ($4 per wash or dry), and they only accept cash. If you prefer to travel using only cards, this could be inconvenient. Additionally, after using the dryer, some of my clothes became dirty, presumably from soil. Second, parking is only available if you make a reservation and pay an additional fee (probably around $15 per day). While I understand it is cheaper than other paid parking options, I would appreciate it if the hotel allowed guests to use the parking without an additional fee. Finally, the walls are relatively thin, so I could hear some noise from the neighbors.

The location of the property was very central - so easy to walk into the centre of town and to the amazing attractions. The room was large and the bed was large and extremely comfortable - slept like a dream. The staff were helpful and went out of their way to assist me. The facilities of a common kitchen and laundry facilities made our stay exceptional.

The room was supplied with a pod coffee machine but only two pods. I would have liked the option to get more pods.

Great location, just a few minutes walk away from the Gondola entrance and from the town centre. Parking for an extra $15 per night was a good deal when compared to alternatives (unless you’re prepared to take your chances on street parking). Friendly and helpful welcome. Very comfortable, modern room with air-con, safe, very comfortable bed and great shower. Staff were lovely Rooms were centred around an attractive garden area at the rear of the hotel which was pleasant to sit in

Shame there is no breakfast facility but I can understand why as I’m not sure where they would site it. Can recommend “The Bakery” at 37, Shotover Street for breakfast….just a 3 minute, 200 metres walk away from the hotel.

The property is central, an incline from the town but totally doable even if you are slower to walk like I am . The town is very very hilly but I think this accommodation is one of the easier ones . We stayed in a small studio at the back . It was perfect for us . So comfortable the bed is high and very very soft . They have thought of everything - the bathroom is great even have a little heater . Good internet and a tv that we watched Amazon prime on - also could connect to Netflix. We pre booked parking which was necessary - not a lot around . Opposite a multi story that was a lot more than the daily rate we paid and very convenient. We used the laundry room once with a washer and a dryer that cost 4 dollars each ( needed coins ) . They also provided tea coffee and some milk. There is a spot outside the room to sit and eat when the weather is nice and some additional cooking facilities which we don’t use . I would definitely stay here again and recommend if you want a comfortable room rather than a hotel

Lots of steps around

The room was nice with a great view of the lake(2nd story ) , the kitchen area was great with everything we needed. Great location, easy walk to the gondola which has access to the great hikes at the top ! Walking distance to Furgburger ( for GREAT hamburgers) and the downtown area where we caught our excursions to Milford sound .

The location is up on the hill slightly above the city so we walked up and down a lot of stairs to get into the heart of the town . we are 70 and we did fine , but if you have problems with walking maybe not for you.

I stayed in a Garden Patio Room for four nights, and it was a great experience. The location was perfect, and the room was exactly like the photos—clean and spacious. The staff were incredibly friendly! The kitchenette was well-equipped, and I appreciated having access to the shared kitchen and coin laundry. The self-service towel exchange was also very convenient. With the windows and doors open, I could enjoy the peaceful garden view. The outdoor tables and chairs were a nice touch. I had a wonderful stay—thank you!

Nothing

The room was clean and had everything I needed. The mini bar fridge allowed me to store a few drinks and snack, the kitchenette was well equipped although I didn’t really need to use it. The central location saw me walk down to the waterfront every night and enjoy a lovely meal. Bathroom was modern with good water pressure and a heater for those chilli mornings. A had a lake view room with a balcony so made the most of it but enjoying a sunset drink out there most evenings, but was lovely just to be able to air out the room every day. Ideal accommodation for a solo traveller or couple.

Nothing!!

Staff professional & friendly. The location is easily accessible from town. We walked to all areas of Queenstown centre from our room. The view of the lake and the gardens was incredible. All of the amenities that you need. Good size wardrobe. Good size bathroom & kitchenette. King size bed & pillows were comfortable

The only downside, and you could only hear at night when quiet, was you could hear the creaking from above if people were walking around their rooms.

Great location. Rooms are small but comfortable and well appointed. Our room on the 2nd floor had lovely views of the lake & The Remarkables. In addition to a microwave in the room, there is a kitchen on the floor with an oven & stovetop - very useful for cooking breakfast & heating up food!

The chairs in the room are very uncomfortable. And we weren't aware that the pods for the coffee machine would be rationed - we had to specifically ask for them. (The alternative is instant coffee which we aren't fans of).