Honestly the staff were Amazing despite what happened the night of stay , where I had a random landslide person / A man who knocked on my door at night , knocked a few times and didn’t want to answer due to fear, and was quite afraid of what was happening hence why I called the Manager through booking.com number , telling her that there was a random person Trying to locate me in my room . Safe to say the issue was handled poorly by the host , and left my mindset in a total bad state , but when head manager came , everything ran smoothly and handled perfectly. I appreciate her so much

How the host gave my Details to a random Stranger and now that he’s got my number , who knows what he is capable of doing .

Well we didn't have breakfast so I'm not gonna comment on that. We only needed a place to crash for the night before coming back home today. But I find the place very comforting and peaceful. The location is okay considering it's peacefulness. It's great to know your place for future bookings when coming to your area. Wish we had the time to experience all that you can offer. Because we couldn't find a dairy last night for buying our necessities the service station was the only thing we could find. We'll It's not your fault it's just that we don't know the area well

Everything was okay as expected. We find all that we need inside the room more than we thought could be offered and prepared but you. It was a one night stay and there wasn't anything that we didn't like.

Very clean and the staff were awesome. The cleaners did my morning dishes as I had a conference to go to and came back later in the day to find they had washed them.

The pillows were quite hard. There were 4 of them, which was nice but all a bit hard.

This hotel & location suited my Dads specific needs as he had an operation booked into the Dentist right next door and the hotel offered free parking

The only thing my Dad complained about , his room was cold , this was not the hotel or staffs fault, this was simply my Dad being 79, most probably didn’t know how to turn the heating on or didn’t want to ask for any help as there’s usually one of us children travelling with him.

Rose and the staff were excellent and very friendly. Made us feel at home.

If there was an area to improve on, it would be add an air conditioner. We were in one of the units upstairs. The fans were ok, but there wasn't enough airflow, and the rooms were hot.

I had a full day surgery next door that day. They let my elderly mum into the room at 9am so she didn't have to sit in the waiting area next door. I was so grateful. The groundskeeper even took mum to the chemist to get my prescription 😊

Nothing, they were so hospitable.

On arrival, I was greeted with a lovely smile. Staff could not have been nicer. Lovely clean rooms, well presented. I will return.

Was unable to get smart tv working. It my well of been me. Overhead steps room 3 a little noisy.

The hostess was very friendly and courteous The room was clean and tidy and the neighbourhood was quiet and close to the city centre.

The whole experience was very delightful, close to resturants and the sea and I will stay there again if staying in Tauranga.

Lovely room, fan was a bonus as it was a very hot weekend. Loved the outside seating area and employees were very friendly and able to assist with all my queries. Definitely staying at Roselands if I'm in Tauranga again.

Friendly staff, the barbeque was brand new and easy to operate. We left a expensive cheese knife in our unit they went out of their way to post it back we only had to pay for the postage.