Staff were great Nikki was very good at communicating with me on how to get access to my room because I was arriving late that’s was awesome and very much appreciated I end up booking another night and it was so easy I was able to stay in my same room no drama was great Love d the shower amazing Overall I’d stay here again and will when I come back in July

Now the toilet took for every to fill up again and had a very annoying sound very loud and because it took so long to fill back up you would have to listen to this noise the entire time I didn’t have milk in my room but that’s fine I brought some with me The other thing is the balcony is not private literally nothing stopping the next room’s occupants from just walking over to say hello or if they had kids they most definitely would be right there at ur private room door not s deal breaker but something to look at Also last think I had a sky installation lady come to install a sky machine while there I don’t mind but that is a paid room and that kind of thing should not happen while being paid for

Nikki was welcoming and easy to talk to. Our whanau really appreciated the upgrade to a larger room. Ensured we all had our own spaces to decompress after a looong day at the baseball diamond. We enjoyed our privacy too.

We had some noisy kids by the pool after dark on our last night. And even though I loved the size of the bed, it was a tad too hard for me.

Spacious room with all the facilities. It was a shame that we were given the disabled room. But, the ability to park right outside was great.

The soundproofing was not the best. Once guests arrived next door, we could hear a lot but not in the bedroom. The location was a bit out of the main centre and Mt Manganui. A car is an absolute necessity.

The location for our event was perfect. Was quiet. The spa was lovely at the end of the day.

We all thought the ammonia smell in units was very strong, from cleaning products for bathroom. Had to air the room out which helped slightly. But remained in our nostrils

The staff are amazing. I can't praise them enough. If only everyone had this level of customer care. I would highly recommend it and I would stay again.

Things are a little dated, but it's still amazing value for your money. The bed was super comfy, too.

The three star rating is underestimating as the accommodation was lovely and clean. The staff were smiling and obliging. I will be recommending to any and all! I will have no hesitation returning in the future.

Absolutely nothing!

The location is close to the city A dairy shop and a fuel station are located close to the hotel. The room was spacious, tidy and clean.

The poolside was a bit noisy when occupied with some maintenance work was also going on. But this wasn't a big issue.

Very helpful staff , rooms were comfortable and had everything we needed . Loved the spa pool .

Facilities on booking.com said outdoor pool was heated but it was not . Carpets felt sticky definitely need a good clean.

Close to public transport and supermarket Quiet rooms Air conditioning Easy to use kitchen

Kitchen needs paint and tightening of doors

Has all that you need, cooking facilities and was clean. Comfortable bed.

Needs some work. Tauranga motels are grossly overpriced and probably paid $30 - $40 more than you would in other areas for the equivalent.