What I liked most about this hotel were the recently renovated rooms! They were modern, clean and very comfortable. The location was also perfect, just a short walk from the Timaru town centre which made exploring really easy.

My only minor issues were with the access card and the lifts. We stayed for two nights and I assumed the card would be active for the duration, but I had trouble getting back in the building late one evening. However, the support staff, especially Leon, were fantastic and quickly helped me get back inside. It would be helpful if the hotel clarified the card's activation period upon check-in to avoid any confusion. Also, the lifts seemed quite old and could use some modernization. They worked fine, but required a bit of extra attention when using them.

We stayed on Level 2 and the rooms were excellent. They have recently been upgraded and the bed was very comfortable. The check in was easy and the check in staff were great and so were the Saturday night staff in the bar.

On Sunday morning we went for breakfast before leaving. The kitchen closes at 930 so make sure you go early. 2 of our group didn't come for breakfast but at 940am arrived and tried to order a coffee. The staff member refused to make the 2 coffees because "they needed to get ready for lunch". We felt that 2 coffees at that time of the morning wouldn't be an unreasonable request.

The old grandeur of the building and establishment. Could see the entry was once an amazing experience but still impressive. Parking lot was great for my 4wd & trailer. Very quiet and comfortable room.

A info book in room with menu and local attractions would have been helpful. Most of the 1st floor was old and tired. Bar meal and breakfast was excellent but staff fairly inexperienced. A few basic dishes like bowls and glasses would be nice as well as having a small plunger coffee caret.

Breakfast wonderful, staff fantastic, helpful, well presented, big smiles, nothing was a problem.. easy access to room, dinning and Barr.

1: The shower floods the floor up to the carpet protected Barr, that’s a little weird...! I had to make towel roles to barrier off the lake from getting to the carpet. But, they provide extra towels for the river boat feature, so, how fantastic is that, a shower and a cruise, I was loving it. 2: the central room single main light is very dull. Well, it’s excellent if your into romantic mood lighting, but I was on my own so, I can only cope with so much self romance, but the two switches above the bed, were handy and perfectly situated. So, over all, a great visit, there’s no such thing as a perfect room, only a perfect guest: 😎

The staff were great especially the Breakfast waitress. She was very friendly and genuine. An asset to The Grosvenor

The lighting in our room was either too low for reading or horrifically bright. Some bedside lamps would be better. Also the Television would be better placed on the wall opposite the bed. Where it is makes viewing terribly uncomfortable. We were in Room 129

Convenient, central, view, room was simple but nice.

Slow check in while we were asked to wait as they were busy in the bar , so we decided to have dinner then another short wait to finally check in. Would have been nice to get into more casual clothing and freshen up before dinner. I would recommend self check in. Steak meal was smothered with a mushroom paste not a sauce. Was not worth the money. More pub grub.

This is the Hotel Queen Elisabeth stayed in when visiting Timaru in 1977. We stayed in a disability room with lots of space a suitable shower for my needs and comfortable bed. This was on the 3rd floor but apparently from what our friends told us the 2nd floor had photos of Queen Elizabeth on their doors. So guessing that was the floor she stayed in. It was very handy to have a full working bar and restaurant on site and very busy it was.

Everything was good

We love the Grosvenor Hotel. Such a classic place to stay. And quiet. No road noise. Nicely renovated rooms on level 2. Great bar and dining area. We had dinner and breakfast there. Both good. Love the old elevator. Beats any motel. Good parking. A great experience.

pillow selection, no shelf in the shower

Great location to everything in town. Walking distance to penguins. Room was spacious and bed comfortable. Shower was good. Staff pleasant. We didn't eat at the hotel but the menu did seem reasonable. Lovely restored Victorian hotel. Free parking opposite. Walked to penguins and all city sites. Great coffee shop in town.

It was more spacious than i expected. Incredibly clean. Bar is downstairs and the food was good. The young lass tending bar was awesome and friendly. Did not get any bar noise in the room.... very quiet and the art deco walls by the lift are awesome... old fashioned lift was like going back in time.... but the room was modern...

It was nice but sparse... microwave or toaster would have been good but the restaurant was there.... it was really nice but the chairs to watch tv were 1950s and vinyl and hard.... but the bed made up for it...