We couldn’t be happier with our decision to stay at Crowne Plaza - Caparica Lisbon! After escaping from a not-so-nice hotel in the center of Lisbon, this place felt like a haven of comfort and hospitality. The staff are absolutely fantastic—super helpful, friendly, and welcoming. From the moment we arrived, we felt genuinely cared for. A special shoutout to the receptionist and the shuttle driver, who not only made our trips to the beach seamless but also took us to a scenic viewpoint for photos. Such a thoughtful touch! The hotel itself is amazing. The big pool and relaxing saunas were perfect for unwinding, and the breakfast was a real highlight, with so many delicious options to choose from. I also treated myself to the “mom-to-be” massage, and it was such a wonderful experience—I highly recommend it! We’re already looking forward to coming back. This hotel truly exceeded our expectations in every way. Thank you, Crowne Plaza - Caparica Lisbon, for making our stay so special!

Our positive experience started at check in. Exceptionally friendly and helpful as were the staff throughout our stay. The location of the hotel was perfect for our needs ie 20 min drive from the centre of Lisbon and 5 min drive to the beaches of Caparica. Facilities at the hotel were very good and, unusually, there were plenty of sun beds around the pool without the battle of towels in the morning. For us, the cherry on the cake was the breakfast - plentiful, fresh and regularly topped up. We would defo recommend and go back.

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The staff (for the most part) was very friendly and efficient. The facilities were impectable. Will definitely return. Breakfast was great too. Almost impectable. ...

The lady in the spa was far too obedient to whatever rules she lives for to the point she ended up making what was meant to be a relaxing experience into an almost negative one. She just need to loosen up and be less rulles-based for her sake at least. That unnecessary overjealous behavior aside - our stay was perfect. A great hotel One to return to for sure

The environment was very good for family holidays, with all the facilities available. Both pools,gym and also yoga classes Reception,shuttle driver and all members of staff highly kind and accommodating to our needs. Definitely came back

My family stay was wonderful, despite the fact that Booking.com got my booking a bit wrong. I did pay for a family of 4,yet Booking.com only informed the hotel of 2 adults, leaving the kids out. NOT THE HOTEL FAULT AT ALL Reception was very understanding and managed to accommodate us 4. Grateful for it

Our apartment was very spacious and well equipped. Every day the staff supplied us with coffee, tea, cream and new bottle of waters. We really enjoyed the pool, saunas and massage. Wifi was perfect, there was always place for a car in the parking. Staff was always very kind and helpful. During the stay i had a birthday and I was suprised with cake, sparkle wine and a card with birthday wishes delivered by the staff to my room :) Very grateful!

Breakfast was nice but same things every day. Could have varied Gym is very big plenty to do Sauna and turkish bath excellent and so the golf The cleaning is spot on. The hotel is very clean The cleaner that cleans the gym and the pool doesn’t stop work. I was sitting by the pool for nearly 2 hrs and I can see the cleaner is cleaning every corner of the gym wiping all the equipment one by one and so the pool. That 2 hrs while I was there she never took a break.

Second time staying at this hotel and I absolutely loved it. Professional reception gentleman who checked me in on May 7th, as well as restaurant team - always helpful and friendly. It was wonderful to see lovely Vanessa from the restaurant whom I met last year, such a warm and welcoming lady. The hotel was immaculately clean, great facilities, great breakfast. Only downside - pool changing room refurbishment ( couldn’t use the ramp instead of stairs with a baby pram) but that wasn’t a big issue in the end. Looking forward to coming back to this hotel!

Staff, cleanliness, facilities, food and location

Reception and restaurant staff were friendly and helpful. Parking was right in front of the hotel entrance. Breakfast and dinner were perfect. The hotel was quiet, my room had sea views and a large balcony. The hotel is in an excellent location, 5 minutes from Caparica beach.

I was a little disappointed as I had booked a massage in the Spa. This had to be cancelled due to noisy construction works. It was good that they warned me of the loud noise as the relaxing massage would not have been relaxing!

Excellent amenities and nice staff (special kudos to everyone at the reception checking out and the breakfast service) location is a bit far from the city center but that makes it super quiet, great for families

Housekeeping. Short for a 4-stars, cleaning was super clumsy and took forever for not much. You could go out all day long, come back and the room may not be ready….There were various spots that needed deep cleaning (balcony, bathroom), and spots where there were literally piles of dust and spider webs. This was taken care of immediately though when I signaled it.

All facilities were great, the pool, the gym, the room. We have booked this hotel to be in a more quiet area, but still be able to go to Lisbon easily. I used this hotel for a workation. Enough space in the room to use as a small office and great facilities to relax afterwards.

Everything of the hotel was great, but we had the idea to walk to the seaside, but unfortunately, that route wasn't very accessible and didn't feel very safe. We took a taxi on the way back. Again, no remarks on the great hotel.