The location is just a 2-minute walk from the bus stop and a 10-minute walk from the metro station, with supermarkets, bars, and restaurants conveniently nearby. The room and shared bathroom were always clean throughout my stay, which was truly impressive. The staff were very friendly and helpful.

The Wi-Fi connection in our room was quite weak, so we ended up using our own mobile data. It could also get a bit noisy before 11 p.m. due to street noise and the bell ringing when travelers returned to the hostel.

We were welcomed warmly despite the late hour of arrival and found ourselves in a clean, neat and peaceful space a good distance away from the hectic main areas of Lisbon. Staff were really friendly and even welcomed me to join in watching a Conference League final one night. The shared bathrooms were conveniently available (3 on our floor), some really spacious and were overall well-maintained. Surrounding us were nice cafes and one of the best no frills bakery within a 5-10 min radius. More importantly, as the accommodation is located uphill from the main city area and sights, the easy access via public transport (Metro/ bus) was truly a lifesaver. We are also appreciative of the fact that there was a washing machine, a dry line and kitchen available for shared use.

Although we were not highly bothered by it and have factored it into our expectation pre-booking our stay, the buzzing noise we hear from our room every time a guest is let in and occasional ambulance siren took some time to get adjusted to.

The staff here are exceptional. There is a young gentleman with curly long hair in ponytail that works during the day that deserves a raise/promotion. He went out of his way to help us and was beyond fantastic. The evening, older gentleman is full of life and will make tons of jokes. The place itself exceeded our expectations. Small courtyard that felt like an oasis and respite about from the city. The bathrooms were always kept so clean. I can go on and on but the workers really make the place special and take care of it well. The design and layout are well thought out. Robes, towels and slippers provided.

The owner of the place who is rarely there, I think suffers from mental health issues. She verbally assaulted my friend over a coffee and the price of it. I don't believe she is there often but if you encounter her, just ignore her and enjoy your stay. The bedroom with 2 separate beds could use more hooks on another side for friends traveling together. It was provided but only on one side and it was not enough.

Very clean, comfortable and spacious. Friendly staff.

We were sleeping next to the reception, meaning there was an extremely loud doorbell that kept ringing 24/7 and jump-scared us out of our sleep during the night.

The night manager, Carlos, was ABSOLUTELY amazing. He took such good care of us. The room was bigger than expected and everything was very comfortable, even providing us with robes to make us feel comfortable with going to and from the bathroom. There are several bathrooms for each floor, so I never had an issue where I needed to use one and it wasn't available. The bathrooms were very clean and everything was well thought out. They had more amenities than we even realized, like the ability to make us coffee in the morning. We really loved our stay.

We didn't get housekeeping service in our room the whole time we were there, so no clean sheets (which wasn't a huge deal, but would have been nice to have them changed once), and dishes started stacking up a bit.

Very accommodating and friendly staff specialy the one who assisted me when i checked in. I was allowed to get into my room earlier than usual.

This property was a little gem in a great area that was easily accessible by bus in either direction to different parts of the city. The staff were lovely and the garden terrace was a real bonus. The rooms were well appointed and tastefully decorated with personal touches throughout the property that made a real impact to the welcome feeling. Despite my reservations about shared bathrooms I couldn't fault the cleanliness and availability of the bathrooms.

My only issue was that the wifi was only restricted to certain areas which meant that it was not available in the room or even on the garden terrace. As I didn't have roaming or a sim I was relying on wifi.

This is the best hotel I lived during my 15-days travel. Of course, you cannot compare it with other expensive hotels, but considering it’s price, it is really good: quite, comfortable bed items and clean room. What impressed me most is the elder manager during the night. He is very enthusiastic, warm, helpful and patient. I just randomly asked him whether there were taxis in the early morning, he remembered my leaving time and reminded me get up in the morning. I was so impressed actually, I didn’t ask him to do this, but he always thought about our customers. I appreciated him sincerely when I left. It made me feel very warm in such a busy morning.

Guest House is nicely decorated. Kitchen makes you feel at home, bathroom is clean. Room had all I needed and was clean. Bed is comfortable. Guys at the reception are relaxed and cleaning lady was helpful. This place is worth staying in, it has its charm.

TV was not in a mood to start, just like I wasn't in a mood to walk back to the location. Now, TV is a problem while location isn't. It is located relatively close to both, metro station and main square. But, if you walked half a day on "Portuguese" sun, through hilly Lisboa, you will have to go uphill to the Guest House. Such is Lisboa, I guess.

really friendly and helpful staff with late-night check in, twin room with enough space to put our luggages. Quiet and safe district (though you need to climb a bit from the nearest metro station), bus stop right at the door with direct bus to the city centre or you can just walk there. there are also supermarkets nearby and a small kitchen/luggage room. Nice and clean shared bathrooms.

not exactly