The location of the apartment was great and the layout for a family of 4 was great.

Not clear that the checkin was meant to be done at the nearby associated hotel. It would have been great if this info was sent with the pre-arrival email.

Great location near the river with lots of restaurants within walking distance, even though it was on a busy street with the shutters closed at night it was quiet. The apartment was cleaned daily and fresh towels left, it was so nice to have dry towels. The building was clean and secure with a lift.

Only two coffee pods for the Nespresso machine were left and not replaced daily as was the dishwasher tablet. We had to source some from the local shop but they didn't always work in the machine. We weren't informed that we could ask for some at the hotel reception. A washing machine would have been be more useful to us than a dishwasher.

We loved everything about Porto but especially the accommodations we had booked at Apartmentos The Arc Carris.. The unit we stayed in was supremely clean, very modern, and so spacious. The breakfast was the best we had in our entire stay in Portugal and that was over 11 days in other cities like Lisbon..Everything that is advertised and shown in the brochures or online profile is exactly what you will find.. .No disappointments and no surprises ..The front desk reception personnel (which is at the bigger hotel across the street) were all very friendly and helpful with our check in and check out..It made our time in Porto , albiet too short in retrospect ,so much more pleasant. We would definitely recommend staying at The Arc Carris and hope some day we can return there ourselves. .

A lovely Apartmentos right in the center of Porto. Very comfortable and clean with a lovely balcony.

When you let yourself into the apartment foyer, there is a machine attached to the wall that pumps out an over powering smell ( supposedly to be a welcoming, refreshing smell ) but it is so strong it almost makes you sick breathing it in! We disconnected it once and noticed that others had done the same thing when we left. The only other complaint was that room service would not replace the coffee pods each morning. We stayed 3 nights and paid a decent amount of money and coffee pods should be available each morning of your stay. We had to go over to Hotel reception to get replacement pods.

The apartment is very comfortable. They keep it clean. The room design was very nice. We had a bedroom upstairs (loft) with a bathroom. There was another bedroom on the main floor. There was also another bathroom on the main floor. Kitchen had everything we needed. Supermarket (several) were walking distance. Many places to eat. We used Uber to get around.

I wished they had a washer and dryer.

Very clean, spacious, excellent water pressure, one block from Ribeira, Carri’s Hotel staff very warm and friendly

The outer door to street was never locked. We were approached by beggars on every entry. Perhaps hotel staff could walk us over the first time because the door is difficult to recognize and in the meantime we were dealing with aggressive beggars and handling our luggage. After the initial entry we knew what to be aware of.

The location was perfect. It was safe, nicely furnished and with all the amenities. Towels were very soft and nice. The bed was comfortable and the apartment well isolated despite being in a hectic street.

The carpet floors made my partner sneeze a lot. While it was all new and seemed clean, perhaps additional products for dust on stronger vacuuming should be done.

This is an actual apartment with a full bathroom, kitchen, living room and two bedrooms. The property is managed by the hotel across the street from the building, where the apartment is located, so check-in was idernical to a regular hotel check-in. We were given the codes to the doors of the building as well as our apartment. There were 5 of us travelling and there was plenty of room for all. Beds were comfy and the water pressure amazing!!! There were some water bottles and fruits left for us, along with Nespresso machine capsules and tea. The apartment is a few block away from the river, the views from the rooms were superb. the beauty of this accomodation is that it is equally easy to get to all wine cellers on the other side of Duoro river (a five minute walk through the tunnel and across the bridge - which is a great experience in itself!). and at the same time, you can easly get to Bolsa Palace, the Church of San Francisco, Sao Bento Train station, etc.

can't think of even one thing, that i didn'tlike.

Location, location, location! We had a large apartment (#4.2) on the 4th floor 1 block from the river. Fabulous views out of 2 of the 4 floor to ceiling windows from the living room . Wrap around terrace. Super secret entrance felt very 007 like. Great kitchen!

Only 1 bath, which was a very nice bath, but there was only 1 other mirror in the apartment. It was under the stairs in the kitchen . Trying to do hair and makeup while someone else was showering was difficult. Wish there were mirrors in the 2 bedrooms with electrical outlets for hair dryer/curling irons. Traffic noise did not bother us, but if you have a problem with city life, this isn’t the place for you.

Location- couldn’t be better! Right in the heart of the historical centre. Comfort- bed extremely comfortable, good to have air cons Nice to have a small terrace with views of the bridge. Felt very private. security- the use of a code was great and hearing the door lock made you feel very secure. Equally the multiple code pads to enter the building made you feel very safe. housekeeping- consistent, thorough, even putting the dishwasher on- thank you. Early check in as it was possible- this is very helpful and a check out of 12pm was great too. Kitchen was very well stocked including microwave. Bathroom also well stocked with shower gel, conditioner and shampoo. Loved the Easter display in the foyer!

The same song is playing in the lobby and lift the whole time (acoustic version of ‘rude’) A smell as you walk in from the bathroom perhaps- a bit damp. Not enough to bother us as you couldn’t smell from the living area down the stairs. Thought it was interesting that the lady who checked us out didn’t ask how our stay was.