The location could not be better, not only is it accessible to all the areas of the city and close to restaurants and tourist areas, but it was perfect for those with mobility problems as there was not the need to climb steep streets back to your hotel. The hotel do not exploit this prime location, remaining good value and providing a high standard of customer service. Not only

No drop-off area for unloading. The taxi drivers went mad, when you stop for a minute to take luggage from the car! The housekeeping service for cleaning the room was very late, even when we left at 8am or 9am and requested that it be done. The front desk were very helpful and apologetic but the housekeeping team were not responding.

Amazing views from our room with a terrace! Pretty decent wifi, hot water and comfortable bed.

Having to pay for left luggage and to pay for weighing your luggage is ridiculous. I thought the receptionist was joking when he said there is a charge for weighing our luggage on our way out to the airport. That kinda left a bad taste. When you nickel and dime at a fine property like this, you tell the customer, the focus isn't the guests but the bottom line.

1. The roof terrace room with river view was so perfect Breakfast was nice, plenty of choice. Service was absolutely perfect.

1. First we booked a suite, somehow i figured a suite was the one with the view. Unfortunately it wasnt, our room was looking into a dark yard and a wall (the picture with a wall :D). This was so dissappointing and i didnt feel comfortable in this room, eventhought the room was spacious and not bad. Luckily we were able to change the room for the last day and night and it gave the vacation an absolute new vibe, the view was amazing (the photo with anamazing view). We spent basically the whole afternoon sitting on the terrace, eating strawberrys, cheese and other snacks, enjoying the view and sun. 2. Some details really need an upgrade or refreshment.

Clean corporate modern . Air con, lifts, double glazing, tv with plenty of English speaking channels, large shower . Taxi rank right outside in the heart of the cities attractions .

Lacking in personality, only three hangers for a double room, no milk to make tea and coffee.

Location of course.

It’s not about like or dislike. I noticed that my reservation doesn’t include basic equipment like slippers,so I checked reception if any way I can have a pair or even buy. Reception told they don’t have slipper but I can buy from grocery store nearby. And I did buy one. However after few days when I got chance changing to a river view room, I saw slippers are provided. Not sure if it’s hotel policy that they cannot “sell” slippers to customer, but if the reception could be honest and tell they have slipper but cannot be sold to me, I can understand and feel better. In all the hotel is good and staff are nice and helpful.

Location was great and reception staff is very friendly. I had a perfect room with a terrace, however it was hail and rain, but i managed to enjoy the view too)) Room was clean, beds were comfy, it was rather quiet during the nights. It is 2 minutes walk from the river, the cafes, and everything is basically reachable on foot.

The breakfast room appears to be too small to fit everyone (and it also has only one elevator to reach it), so people get queued at the entrance for 5-10 minutes in the morning. Light in the bathroom is somewhat horrible))) The rest was ok - I would totally stay there again.

The hotel is centrally located and one block from the river where all the restaurants and tourist attractions are located. Also, within two blocks of the bridge that allows you to walk to Gaia on the other side of the river (which is more quiet and also has a lot of restaurants and bars. The hotel is also within walking distance of all the major tourist spots in Porto. The breakfast buffet is really good. The staff is very helpful and they can provide suggestions for your visit. A clean hotel built upon several old buildings. Check out the walls! They're very old! Obrigado!

Can't think of a thing... all good!

The location of the hotel is perfect, especially for us that could stay in Porto only for under 24 hours. It is very central and the neighbouring area is cool! The hotel itself is fairly spacious, the rooms are comfy and unfortunately we had no time to experience all the facilities offered. I would recommend this place as we had a great time in this hotel.

The check-in was a bit tedious as we struggled with our payment systems even after trying two different machines. The lady at the counter was not particularly friendly despite having told her that we had lost our wallet and we would have preferred to pay at a later time. I even suggested to book the make the payment using the card I entered upon the booking, though she wanted a physical card.

The room was impressively spacious and equipped with all the essentials for a comfortable stay, including a lovely balcony. The breakfast selection was excellent, offering a variety of delicious options. The staff were exceptionally helpful and attentive. Additionally, the hotel's location near the famous Ponte Luís I bridge was perfect for exploring the area.

Being situated right in the heart of the tourist capital, the area can be noisy at night. While the hotel's bar selection of wines could use some improvement, there's a fantastic wine shop conveniently located very close to the hotel.

Fabulous location but a bit noisy with constant ambulance sirens during the day and noise from the lobby in our room. Luckily we got switched to a room off the courtyard which was less noisy

The pillows are just awful. Long bolster things that are impossible to sleep on The hotel did not have any regular size small pillows. The breakfast buffet was a zoo every day. The hotel was full so it was to be expected but the staff did the best they could to keep the food stocked and tables reset but I know it was a challenge for the.