Everything. The room was spacious, the bed was comfortable, breakfast was delicious. The staff was pleasant and the loctation was very good.

The hotel lives up to its 5 star rating. The staff is very friendly and professional, the hotel is gorgeous and restaurants terrific. We loved the location in a beautiful part of Porto's historic center. Our stay was a wonderful experience and I would love to visit the hotel again. In all my travels to over 40 countries, I have rarely encountered such a fine hotel.

Nothing/

Great location and friendly staff. I wish to mention in particular the concierge Mr. Serafim Cerqueira who showed great professionalism. We were pleased wtih his hospitality and warmth, typical of the people in the region I suppose.

Breakfast is not good at all, very few items and everything else has to be ordered a la carte.

Quiet room with awesome bed walking distance to shopping, old city, and river. Valet parking was a huge plus as there is very little parking in Porto. Staff was so helpful advising us on restaurants and sites not to miss. Highly recommend this hotel. Beautiful city. Don’t miss the river walk and return up the hill on the funicular!

Nothing!

fantastic breakfast and facilities, Hotel situated right in the middle of Porto, distance to the Wineries and shopping were just perfect ..

The hotel looks amazing even from the outside, situated in a high-end area of the city, Nice, spacious and luxurious lobby and mezzanine for breakfast and snacks, great restaurants (we had lunch at Yakuza). The room was amazing: comfortable bed, nice bathroom with his and hers sink, bathtub and shower. Room service offers tasty lunch/ dinner options (fish/ meat). Nice a la carte menu at breakfast.

Service was (at times) a bit slow, but always efficient.

Just about everything. Room and bathroom blew us away. I’ll let you discover for yourself where the TV is located. Breakfast was very good.

Lighting switches in the room and bathroom. Too many, trying to be, I guess hip. Very confusing.

After staying at this hotel I am totally in love with Him!! I arrived in Porto the day before my birthday, as soon as I entered the lovely administrator said "Someone has come to celebrate my birthday" and immediately upgraded the room!!! He escorted me to the room, introduced me to everything. As soon as I opened the room, I saw a bottle of champagne and welcome treats on the table! Unbelievable cleanliness, high-quality bathroom accessories, unreal interior! Breakfast is perfect. By the way, a surprise awaited again during breakfast - they congratulated me with a piece of cake and a candle! The employees are so attentive, kind and helpful, when I ordered a cappuccino with almond milk, the waitress brought it and saw that the milk was a bit too light, she said sorry, I see that it's not the right milk, let me change it. before breakfast I had a yoga class with the instructor Marta, she is fantastically professional, she is special! I swear I was very, very sad to leave this hotel. I am extremely happy to have chosen it for my stay.

I didn't like it because I had to leave after the stay ended 😂

This is truly a 5 star hotel. It's old, grand, but absolutely meticulously taken care of. The place is in immaculate condition and every little detail is thought of. There isn't any worn down furniture, old bathrooms, and wear and tear at all. They truly take incredible care of this property. The concierge Sofia was incredibly helpful during my stay. As were all the staff. The location is perfect and within walking distance to all of the major attractions with many restaurants and bars nearby. The pool and steam room are simply heaven. The restaurant is a Michelin star restaurant and was one of the best Michelin star restaurants I ate at in all of Porto. I can't say enough good things about this hotel having contemplated all of the other 5 star hotels in Porto. It's actual a 5 star hotel and feels comparable to other 5 star luxury hotel chains. Highly recommend this location.

I did have a few issues with the Wifi speed. I can't comment on if this is true for all of Porto. Or, if this was applicable to the hotel only.

Loved everything about it. The staff were ace! Very helpful. Enjoyed my stay!

The room temperature could not be controlled properly.