Great hotel in a great location. Spotlessly clean, excellent staff at reception and breakfast room, especially Phillipa who gave us excellent information and guidance, couldn't have been more helpful, she must love her job as she was so pleasent. Good breakfast, had everything you need. Room was clean and quite for a good sleep in the centre of Porto. All tourist sites within walking distance of the hotel. Great hotel would highly recommend it.

Nothing to dislike. Previous reviews referred to worn carpet didn't effect us as you don't sleep on the carpet. If you want 5star then pay accordingly.

Thank you for warm welcome, we had experience with super nice Administrator - it was a Lady with glasses, she was ultra helpful in all and positive. She proposed to us better room with bigger bed, was enough space in the bathroom, we had a terrace. Breakfast was classic with bakery, cheese, jam, butter, jama for bakery, yogurts, coffee, tea, juices, water, fruits and tomatoes. Thank you very much!

I expected to try some eggs for breakfast or other dishes too. But in common, breakfast was good. Thank you. Also in the room I expected to have a slippers, with it I feel more comfortable, my feet’s are more warm and like at home.

The location is very good. The stuff is very kind and helpful. The place and the room are very clean. It has am elevator. Great view from the rooftop. I asked to keep our luggage because I we arrived before check-in time, and they not only save it but also put in our room, so when we arrived to the hotel I just ask for the room key. Very kind 😊 I also asked to keep our luggage on the checkout and they, very kindly, did it. I recommend this hotel for sure.

The room furniture it is a little bit old. If they renew it, it will have a better look. The Breakfast was ok, but miss the scrambled eggs.

Friendly and very helpful staff with warm smile on their faces. I really like them. They answer any of your questions with great pleasure and giving you helpful information. Location was super. In the city center. The great restaurant just around the corner, but you have to book it in advance. Worth to visit.

A little bit uncomfortable was the breakfast. The dining room is small. You are asked about preferable time for breakfast in advance during check-in. That's not a big deal, but anyway. Not a big variety of food.

Amazing location and really clean hotel , a super market 3 minutes walking and next to the metro station

I didn’t like that they said that you will pay at the hotel once you arrive and they charged the first night one day before my reservation without permission from my credit card It’s weird that you have to leave the key every time that you go out , sometimes I had to wait long time because it was a line in the front desk just to get my key . The rooms are really old , the furniture it’s old but to be honest everything is really clean so I didn’t mind that much

From the minute we arrived, we were made to feel so welcomed and every member of staff we encountered were friendly, professional and so informative. The location was perfect and within walking distance to so many points of interest. We had such a busy itinerary that we just needed a place to sleep etc. This hotel was so much more, so clean, provided for our needs and even when we checked out, we could come back and freshen up when we collected our luggage. I will definitely stay here in future when I'm in Porto and will recommend it to family and friends.

There wasn't anything I didn't like. If I was being picky, I would say the room didnt have milk for my cup of tea. That's just me!!!

Staff are very friendly and helpful. Hotel is central. Perfect for exploring the city. Trindade metro station is very close by. So very handy for getting to and from OPO Airport or visiting FC Porto Football club. Meeting points for a lot of the tours are close by too. Room was a bit on the small side but we weren't there for a lot of the time and it was cleaned every day. We didn't eat breakfast there so can't comment as we like to try various places out. The bar is on the top floor where the breakfast is also served and has a balcony where you can eat or have a drink.

No swimming pool but we knew that when booking. No tea facilities in room. Tv was quiet small and very high up.

The hotel is in a great, very central location just minutes from the metro to the airport and the lively downtown area. The staff were all very friendly, kind and professional and were a highlight of my stay at the Vera Cruz. The price was also very reasonable for the location and breakfast was just right - lots of choice and located in a rooftop area which has views over the central square and neighbouring areas. I would highly recommend.

The location of the hotel was great. We were only about two blocks from the Lello Library. The restaurant next door had the best Franchesia. The room was very clean and quiet. The breakfast was great.

The only thing that I didn't like was the tall tub. It had a long slope at the back end of it and was difficult to step in and out of the tub. I had to help my wife to get in and out of it. I would suggest that a handle be added. Better yet just change the tub to a shower instead.

The staff of the hotel were polite, kind, helpful and very patient. I liked the arrangement of the furniture. Although the room wasn't more than 11 sqm, the furniture was arranged so well that I didn't hit them at all. The place was very clean and the daily cleaning was thorough.

The breakfast was fine but has room for improvement. Like, for instance, hard boiled and soft boiled eggs could be added