Amazing location and staff were very friendly and helpful. Good breakfast and rooms were clean and comfortable.

We were on the second floor and the gym is above on the third. I believe there is a treadmill that was used and the noise of running came through the room quite clear and went on for about 20/25 mins. Was quite annoying. Ask to stay on the first, third or fourth floors if poss.

Room was incredibly spacious and clean. Hotel is in a great location and very central. Bar and outside area was nice and a good price. Nice facilities and toiletries in the room.

We were told that the pool and spa was closed for maintenance during our stay which was disappointing and did not get a chance to use it.

The reception staff were very welcoming. The room we had was massive compared to many other hotel rooms. Room was very clean, beds were comfortable.

Only reason I gave a 9 rather than 10 is that the noises from the street kept us up for a long time, only died down closer to midnight.

The location is great. The spa facilities are small but good. The garden is a great place to escape to enjoy the view with a glass of wine or to eat breakfast. Perhaps the best is the value this hotel provides versus other places to stay on Rua das Flores

We noticed small spots in our room and other locations that showed some deferred maintenance. We stayed here 6 years ago. It seems the pandemic and the tourism economy have had an impact.

The location was perfect. Everything is around 10/15 minutes max walk away. The staff was very friendly and always helpful. The room was very clean and the shower was great ! The hotel itself is very beautiful and the apartment was big with high ceilings.

The pillows were uncomfortable, they could definitely be improved. The room was not soundproof, you can hear every step from the apartment above and in the hallway, especially from the bedroom which disrupted our sleep almost everyday ( we stayed here for 9 days ). We had a terrace with our apartment, but on the first days of our stay we weren't really able to make use of it as it rained, so it would be good if there was a part of the terrace that was covered. The water in the spa area was cold which didn't allow us to fully enjoy the beautiful roman bath style pool.

Very central location close to Metro. Spacious high ceilinged apartment, clean facilities, helpful unintrusive staff. It is a lively tourist street so there was a bit of noise into the night. It is a boutique hotel so expect facilities like the gym to be quite small. There is a little bit of pleasant outdoor space on the rooftop with a bar with great night views of the city but it was definitely more compact than I had imagined from photos. I also got the impression from the listing that there was an indoor pool but on arrival it was clarified that it's more of a plunge pool. We didn't visit it on our stay in the end.

What amazing front desk staff!! Anna and her colleagues were fabulous, they are so helpful and friendly like old friends welcoming us to their home! They also look after three stray cats on the very top terrace, who have made the hotel their home, very kind!! Great views from roof terrace. We will be back to sample their exceptional customer service.

We could have done with a little table or more shelf space and a kettle but I’m sure had we had mentioned this at the time they would have fixed this!

The location is fantastic for all attractions, thank you for a great break

Layout of garden villa was a surprise having to walk through the bedroom to get to the toilet upstairs. But not a massive issue

If you want the most incredible staff on the planet this is the hotel. I have been around the world and in hundreds of hotels, and I have never experience such friendliness and helpfulness of the front desk staff. Our room is a little noisy because it face the street, but you could open the windows and it was so much fun to people watch, we had a handicap room which was wonderful room 101. This hotel is so central located at a pedestrian Street and very close to Sao Bento station. If you want to see a Fado show go to the Sao Bento station at 7:30 PM. They have an incredible show and you will learn a lot about what FDAO is all about. So for the best day ever make sure you book this hotel

This hotel is so great. I cannot even think of one thing to complain about.

This hotel was exceptional. The staff were friendly and welcoming. The room was a fantastic size and had cooking facilities and a fridge. The bar and garden overlooking the city was a true hidden gem in a bustling city. The bathroom and shower were ample size, the bed was comfortable, the living room was a nice added extra to sit and chill after roaming the beautiful city of Porto. I can't recommend this place enough a true 5 star experience. Can recommend the rooftop bar, try the staffs signature cocktails and enjoy the view. We didn't try the spa but I am sure it is fantastic.

We liked everything.