I have stayed in a few 4 star luxurious accommodations in Europe, but Torel was by far the most excellent one. The building is charismatic and gorgeous. The rooms are fabulous. The location is fantastic. The food is excellent. But what left the biggest unforgettable impression, is the staff. I had contacted the hotel to arrange a surprise for my partners birthday. The team took it upon themselves to decorate and arrange the surprise. The decorated the room beautifully and very tastefully. They gave us a free upgrade to a gorgeous room. Everyone we came in contact with, was truly amazing. Warm, nice, friendly, sincere, authentic. From the front desk to the restaurant to housekeeping. Everyone was truly a pleasure to be in contact with. Some great recommendations for restauranta as well were shared upon request. I cannot reccommend Torel enough. It was an unforgettable trip to Porto, because of the team.

Nothing. Everything was excellent.

We stayed in a two bedroom apartment was really clean and had all the facilities we needed. Location is great within walking distance of all the major sites and 3 min walk to the river with loads of restaurants. The hotel is absolutely gorgeous, I cannot compliment the staff enough, they were all so friendly, professionally and helpful. The breakfast is an experience in itself, not to be missed with such attention to detail and amazing customer service and delicious eggs Benedict. It was my birthday on this trip and hotel surprised me with a little birthday cake and champagne to celebrate! I would highly recommend a visit, the energy and warm atmosphere created by the staff is truly exceptional 😀

We were very pleased with the people and facilities at Torel 1884 Suites and Apartments. The duplex suite was spacious and well-appointed. The service was impeccable all-around; we were particularly impressed with Jorge, Kath and Filipa at Bartolomeu Bistro. The location can't be beat, and we took advantage of the free walking tour and learned many local insights and tips from the charismatic, Francisco. We would not hesitate to return to Torel 1884 Suites and Apartments during future visits to Porto.

We liked everything about the facility and people, and have not complaints.

Torel 1884 is such a charming boutique hotel. From the moment we walked in the door, the staff were welcoming and accommodating. They upgraded us to Room 10, which was a lovely surprise. The room has a great view and while being right on the street, the sound didn’t keep us up (and I’m a light sleeper).

The bed was a bit unsupportive/worn out, but we still slept well. The only mirrors are in the bathroom, which was very dimly lit and hard to see. Another mirror elsewhere in the room would be a nice touch. Overall we’d still highly recommend!

Incredibly attentive staff, great location in the heart of Porto. Accommodating staff arranged airport transfer, organized tours, and packed substantial togo breakfast meals for days when we had early outings before breakfast hours. Room was very nice with the exception of no bathroom counter space and low bathroom lighting. Restaurant staff was fantastic for breakfast buffet and catered to our needs. Definitely would stay at Torrel 1884 next time we come to Porto. Staff and service was A++++!!!!

Some street noise during the day (which is to be expected) BUT not at night (when it matters most).

We stayed 2 nights in an executive apartment on Flores and it was simply stunning, with a duo of Juliet balconies looking down the busy pedestrianised street filled with music, love and laughter. We stayed our final night in the main hotel which is beautifully breath taking! The staff were very attentive and made sure we had the best stay possible! We celebrated my partners 50th birthday whilst we were there and received a complimentary bottle of Torels own sparkling wine and fresh fruit on arrival. They helped us with our luggage and took time to talk to us about our stay. The location of the apartment was perfect and close to all amenities! We went into the restaurant for our welcome drink and it was very pleasant. A beautiful hotel in a beautiful city. We also took advantage of the pool facilities at TOREL Adventgarde which was about a 20 min walk away! Absolutely stunning pool and scenery, well worth it after a busy few days of sight seeing. The attention the detail in both Torels was second to none.

Some noise from deliveries could be heard in the morning, outside the apartment. (Can’t really be helped)! The lack of a freestanding mirror in the hotel suite, a small hand held mirror would be much appreciated for ladies wanting to put their make up on in natural daylight. Very minor tweak! Overall a perfect experience.

Beautiful hotel with only 12 rooms in the main building which is amazing. High ceilings with enormous windows and beautiful decor. The rooms were a good size with everything you might need including coffee machine, mini bar and very comfortable bed. The staff were really friendly and helpful. They arranged a walking tour of Porto with a guide called Francisco.We went to places we had never seen and found it just that bit more interesting than usual tours. Breakfast was a la carte with lots of choice including cold meats and cheese, cereals, fresh fruit , cooked eggs and pastries.The breakfast staff were excellent and full of tips and advice on the menu. We also ate in the restaurant and had a great meal. The location is ideal, easy to walk to most places and close to the subway station and buses.

The hotel is really central so there is some road noise but it didn't really disturb us and there are rooms at the back if you prefer. It would help to have a brighter light near the mirror in the bathroom to do your makeup.

The staff. Genuinely friendly, exceptional service, and absolutely warm and attentive throughout. Front the door staff, desk staff, cleaning staff and restaurant staff - all were fabulous and a highlight. The room was huge - grand but comfortable, very high quality and unique fittings and furnishings and some lovely touches throughout. The restaurant also was amazing, and our host was delightful. Food exceptional with a delicious breakfast and we also sampled a lunchtime snack which was equally amazing. On our last day we were leaving too early to dine for breakfast so the staff offered to pack us something to takeaway - what a lovely little picnic we then had at the airport! That summed up what a brilliant team they have at the hotel and it absolutely made our trip!

I'm being picky, but maybe a regular mop of the outside terrace would be welcome - due to a bird nesting above and making a bit of a mess - this did not detract from the experience in any way.

Exceptional is the code of Torel 1884 Porto and staying there certainly lived up to that mark in every aspect! From the very moment we walked in, we were welcomed like old friends returning. The entire property exudes a quiet luxury that is evident everywhere you look. We just loved our beautiful room, with its beautiful big windows, huge bed and gorgeous furnishings. The library is a most delightful place to sit and read, or just contemplate life, with a cup of tea under the beautiful dome skylight. What a treat! But most of all, to every member of the wonderful Torel 1884 team, we have to say a huge thank you. You were all amazing, and our 3 night stay truly was exceptional.

The apartment was nicely designed in terms of interiors. The staff are extremely friendly and go above and beyond! They could not have been more helpful in moving our luggage to the apartment, and even made small gestures like a fruit plate & sparkling wine in the room.

The apartments are located away from the main hotel where you check in, and the street is a busy pedestrian street which is very loud. They provide earplugs in the apartments. There is no elevator so you must be fit enough to go up and down the stairs. I'd also say it's expensive for Porto.