Beautiful resort/facility. Very clean and accommodating, excellent location for sunset, nice room with bathroom. Amazing breakfast.

The bed we had needed to be put to rest or burned at sunrise. Very uncomfortable.

The view was incredible

WiFi was spotty inside the room, likely because it was tucked into the cave but otherwise everything was perfect.

What an amazing place - we had the room with the cave pool and we loved it. Maria the manager and all the staff were amazing. Emiliano served great drinks by the pool. Lovely place to spend the day then 10 mins too town for the evening.

The stairs - in all fairness that is all of Fira. The restaurant is very limited. The food is good but it’s more of a gap fill. The room we had was never cold as the pool counter acted the A/c. They either need another unit or some kind of screen to separate the heated pool.

Very well placed hotel, clean and well kept. The views were outstanding 😊

Location, location, location! The beautiful cliff top views, the spacious luxury suite with our very own veranda and sunbathing area. The staff went out of their way to settle us in and provided us with useful information to make the most of our stay. Of particular help were John and Lola in the restaurant and Maria and Eleni at reception. Thank you all for making this a memorable holiday for us.

Nothing!

Beautiful and spotlessly clean Very kind staff Delicious room service So close to nice spots and main town Easy to get a taxi or walk

- The breakfast is not great - We booked honeymoon suite and our hot tub water simply wasn’t hot enough. They technician came 3 times but it was Luke warm as best - too many papers for information. Consider making a hotel booklet with all information

Loved the location close to Féria with plenty of great eateries a short walk away! Views were amazing and the staff was absolutely awesome from check in until check out! Maria the hostess was so helpful accommodating and knowledgeable about everything. Effie was an absolute sweet heart that was helpful in every way possible always with an outstanding and friendly attitude. John in food service was also amazing , the entire customer team were a 10 out of 10 what an amazing stay we had! Recommend this hotel to everyone

Beautiful setting with amazing views of caldera, staff were so friendly and extremely helpful. The jacuzzi outside the room was great to cool off in the hot days. All round great hotel.

Views are stunning,Customer service was perfect. Staff always available.Repair person always on call.

Jacuzzi tub was never warm. Paid extra for the jacuzzi sweet. While glad the staff was attentive. Phone calls to the room were a bit much. Woke me up from 1 or two mid day naps.

The location was excellent, the staff were all very friendly and accommodating especially the front desk and breakfast staff

Everything was great, I have absolutely no complaints.