I had an exceptional stay at this hotel. The front desk staff were extremely kind and polite during check-in, making me feel welcome right away. The room was spacious, and the bedding was of excellent quality-both the sheets and pillows were incredibly soft and silky, leaving a lasting impression. The dining team was warm and attentive, and the breakfast offered a wide variety of delicious, fresh options. I also had a great experience at the spa; both the receptionist and the therapist were professional, and the treatment was excellent. Having stayed at many five-star hotels, I can say this one offers great value for money with both its facilities and service. The hotel's central location is also a big plus, making it easier to explore the city. 酒店软硬件俱佳，早餐丰盛，服务人员亲切礼貌，性价比高

However, there are a couple of small areas for improvement. The concierge desk is located on the left side of the entrance, while the luggage station is on the right. Guests often only notice the luggage station and miss the concierge desk, and it would be helpful if the signage or direction to the concierge were clearer. Additionally, the room phone cannot directly connect to the concierge, which can be a bit inconvenient. Lastly, it would be a nice touch if black coffee were served with a glass of iced water on the side.

Cleanliness: My room was immaculately clean and well-maintained, with attention to every detail. Service: The staff at The Peninsula Beijing were consistently polite, friendly, and went above and beyond to ensure my stay was comfortable and enjoyable. Breakfast: The semi-buffet breakfast offered a wide range of delicious options, and the food quality was outstanding. Location: The hotel's location is incredibly convenient, with the famous Wangfujing Street just a short stroll away. Perfect for shopping, dining, and exploring the city! Overall, I highly recommend The Peninsula Beijing to anyone seeking a luxurious and memorable stay in the heart of Beijing. The combination of exceptional service, comfortable accommodations, and prime location makes

We stayed in The Peninsula Beijing for more than a week and it was excellent! Everything from the first minute was fantastic. The best and very central location, the breakfast, room facilities and staff. Especially I would like to mention a wonderful concierge team, who helped us not only with exploring Beijing, but with different and sometimes unusual questions related to our health conditions. Anytime when we needed help: sightseeing, restaurant recommendations, traveling to other cities in China and even medical facilities, the best and very knowledgeable concierge team, especially Lambert, Kurt and Jason were incredible! We will 100% come back to this hotel when we travel to Beijing again. It was one of the best experiences and I really enjoyed the service.

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We loved everything! From the second we alighted from our vehicle at the hotel, our experience at the Peninsula has been nothing short of FANTASTIC. As soon as we stepped into the lobby, we were greeted by a bevy of staff who were already waiting to receive us. They handled our luggage efficiently and ushered us warmly up to our room to complete the check-in procedures. I booked two rooms for me and my family. The rooms were spacious, beautifully appointed and exceptionally clean. Staff was always eager and happy to assist with any questions we had. I had to purchase a few essential items for my 6 month old baby while we were staying in Beijing and the concierge team went above and beyond by purchasing the items for me on their mobile phone via an app (similar to Ubereats or Instacart) and personally delivering the purchased items to my room when they arrived. I am blown away by the Peninsula and the exceptional service and stay we received. Well done to the entire team!

Nothing!

In a hectic city like Beijing this hotel is great to have as base camp. The location is great, walking distance to a pedestrian shopping street and forbidden city and also a few minutes to the metro (taxis are cheap, but with traffic metro can be more convenient). The suite was great, with all needed amenities (including masks included case of fire emergency, something we never saw before). Breakfast is great, with buffet and some dishes from a menu (included in the price). There’s a large indoor swimming pool. Best however is the staff, always helpful. At arrival we were welcomed outside, we got a room upgrade, and macarons and fruit in the room.

Everything was great. Perfect and very friendly service. Nice, quiet and spacious rooms with everything you need for a comfortable stay. Ticketservice available. Breakfast with a lot of choices for every taste. Perfect location for sightseeing and shopping. Subway very close. Transferservice if needed. Rooftop bar with interesting cocktails. Large indoor pool for relaxing. It was for us the perfect place for some intense sightseeing days. Beijing had far more to offer than we thought before.Thank you for a very nice time! PS one recommandation. Book your tickets some days, weeks before you arrive if you have special interests.

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I stayed at the Peninsula first about 30 years ago & loved the facilities. The Peninsula provided all necessary supplies in the room, from jogging map, full stationary, tea pot with warmer basket, etc. The renovation was extremely well done, attention to details in all aspects was not spared. Clear labels on all the equipments inside drawers. Full stationaries included high lighter, even nail setter was provided. Two types of bathrobes, functional sitting room, lots of panels for lightings for people with different living habits, user friendly smart boards for easy communication. The staffs are attentive and easy to communicate. We were able to swab for a full in room dining breakfast (before regular available time) for the breakfast buffet since we had an early morning flight. The staffs at breakfast and check in counter were both very friendly and clear with instructions. I was most pleasantly surprised how they preserved the old world charm & thoughtfulness.

The staff are very nice and helpful and the room is spacious. The most good thing I would like mention is that the room can be very comfortable and quite as we can adjust the temperature and fan grade - seems like a standard for five-star hotel? To be honest, quite a lot high-end hotels we booked could not meet this requirement.

I like the hotel. I didn't see any obvious shortcomings during my stay.

Great and spacious rooms and bathrooms. Spotless clean. Great room service. Professional staff and very attentive. I booked a couple of tours and my concerns were addressed accordingly and immediately by the concierge. Rushing to work everyday I was served a coffee on the go which was great to have with me on the ride.

I wanted to use the rooftop lounge but it was closed for events the entire week which was disappointing

Quality and genuine willingness to help of staff at all levels and very central location close to most attractions. Starting with Fergus at concierge who arranged all of our train tickets for the duration of our stay not only in Beijing but for all of our stay in China and rushed to get them ready for our trip the next day. Viski and Sunny at breakfast also need mentioning in addition to all the rest whom we did not catch their names during breakfast. And last but not least, Mr. Alan who is the night manager smoothing out any possibilities of things that might go wrong on the morning we left Beijing, sending one of his colleagues with us to the trainstation just to make sure all went well (colleague’s name also Alan who was also most helpful). All in all best service received ever and we travel quite a lot. Thank you Beijing staff, for top class service and making our China trip most memorable.

Nothing at all. Top level service.