It is a very nice hotel, new (opened less than a year ago), well designed. I had the premium room with a balcony on the 6th floor. It's a large room, clean, with a view of the valley, with a bathtub in the room and not in the bathroom (it's pretty but not very useful), well soundproofed, with air conditioning. The bed is very large and comfortable. There is a fridge and a kettle. The design is magnificent. On the hotel's roof, there is a pretty swimming pool (25m), clean, warm water, and a bar. the breakfast is wonderful too, with lots of choice and a large assortment of fruits (I love it). The hotel is located 2km from the center of Hoi An. There is a shuttle to get there. Next to the hotel, there is not much other than a few restaurants and a few other hotels. The beach is 2-3 km away, there is a shuttle too. Definitely if I go to Hoi An again I will come back to this hotel.

At breakfast, we only find a coffee maker which has been heating since 6:30 a.m. with coffee and a teapot with 2 Lipton tea bags which has been heating continuously since 6:30 a.m. Please, could you add diff. kinds of tea, diff. coffees, chocolate without additional chargé. It Will be very nice.

The property is only 4 months old. It’s amazing. Feels like something out of White Lotus tv show. The location was brilliant. About 3km outside Old Town so you can avoid the hustle and bustle. The Hotel provides free use of bicycles so it’s a short 10 minute ride into Hoi An. They also have a free shuttle bus to An Bang beach and Old Town. Breakfast was buffet style with a wide range of delicious food. Spa treatments were very good and discounted. The staff were great, especially Jay on the front desk. The room was massive, king size comfortable bed. Everything very clean.

Nothing

Great room, amazing buffet breakfast

Location: the hotel is too far from the center, and it takes a 10-15 min of (rather dangerous) biking. The bikes provided had several problems and I had to switch 2 to get a fully functioning one Details: while good looking, the hotel feels rather cheap, with printed marbles and relatively cheap materials For the same budget, I would now rather choose an hotel closer to the city, and more in line with the atmosphere of the city (yellow buildings, lanterns, wooden doors and shutters, …)

Hotel was beautiful and staff were so friendly and had great English. The breakfast had lots of choice and the rooms were really luxurious. The option of bikes was also ideal. As we stayed 5 nights we were given a free massage each and afternoon tea which was a lovely touch! Would definitely recommend to anyone coming to Hoi an

It is a 25 min walk to old town, this didn’t bother us but may be a disadvantage for some.

The hotel is still brand new but it has a beautifully dining area, breakfast is amazing and the menu for lunch and dinner has a great variety. There are two pools one rooftop and one outside the dining area. The Spa was wonderful and we loved the ginger tea. There is also a shuttle bus to the old town or you can catch a Grab its very easy. Our room was amazing and very big, complimentary fresh fruit and water, tea and coffee was provided. Can only recommend this jewel.

There us nothing not to like

Beautiful room, very clean and modern. Really nice rooftop. Breakfast had many options including typical dishes like banh xeo, and good coffee. Staff was very helpful, especially Lilly who also gave many great advice.

It was nice to have a shuttle to go to the city center, but it left either at 9am or 2pm. Would have been nice to have something inbetween like 11am.

Spacious rooms, 2 pools, really good breakfast, best i had in Vietnam! Staff is very friendly but for a 5 star resort too pushing and familiar (to the point that they invading your privacy).

They used some high quality materials like bathroom but some are cheap and fake material like bathroom flooring, lamp balcony and so on. Bad sound insulation, between rooms and street noise.

Good hotel, not great insulation. Amazing breakfast. Poolside too small to walk.

The staff is pushing you continuously to write a good review and mention their names in your review. That is why you will read all reviews mentioning names of staff members. The keep sending messages to you.

It is a very nice hotel with some fantastic staff members like Jay. A man who goes the extra mile to make travelers happy and help them. The only major disadvantage is that the rooms are extremely noisy. Two nights in a row we we're woken up multiple times by guests who felt it necessary to throw doors, talk loudly in the hallway, or set off the alarm on their door. Furthermore, the hotel is probably a good hotel in Hoi An in terms of price/quality. However, there are still some areas for improvement and attention. Amazing; -Front office (Mr Jay) -Free bikes with child seats -Kids corner -Two pools with life jackets for kids

-Pillows are flat only one pillow per person (strange for a so called 5* -Kids corner is somewhat dirty, full of hairs and sticky floor -The flowerbox in the groundfloor pool is not safe - these flowerboxes are loose and are dangerous for kids -When the restaurant has no guests, they close all the lights, and it seems closed, not inviting at all -A chair on the balcony would be nice -Rooms have no soundproof at all. Stay at the backside and ask for a pool view room. Our parents received a street view room, which is even more noisy. You can literally hear everything in the hallway and from your neighbours.

Great stay at Grand Sunrise. Staff were amazing - super friendly and willing to help. Special thanks to Amy for making us feel so welcome. We stayed for 6 nights and had a very comfortable stay. Room was super clean, facilities were great and really enjoyed getting out on the bikes and riding through the rice paddies nearby. Awesome value for money and the breakfast buffet was superb. Definitely recommend the hotel and stay again if we were in hoi an.

Just a suggestion it would be good to put on a night shuttle to bring people back after dinner/exploring old town at night. Although is cheap and easy to get a grab back to the hotel.