Working WiFi in reception area. Location is very close to the old town and on a quiet road, somewhat uphill, with good cafes on the way to the old town. Rooms are a good size. Everything is clean. The hosts are very friendly and will always try to assist with requests or advice on things like transportation. The WiFi does work well in the reception area, but the signal can be improved on the upper levels. This is a bit of a nitpick since I primarily used the hotel room to sleep in and travelled in the city most of the time, of which loads of bars, cafes and restaurants have working WiFi, you just need to ask for the password and they'll always give it to you. This hotel is very good for the location and price you are paying.

The hotel is simple, but warm and pleasant – just right for a 3-star stay at a fair price. The location in the center of Sarajevo is great. The staff was incredibly friendly, always ready to chat or help. We Slovenians like order, but we came here exactly for this kind of charm.

Yes, the streets are narrow and parking can be a bit of a challenge, but this is Bosnia – full of soul, a slower pace, and warm-hearted people.

Perfect location, a few minutes walking distance from Bascarsija and the City Hall Vijećnica! Very kind, welcoming and helpful personnel! There is always someone at the reception desk. Calm surroundings and very beautiful view from the rooms. The access to parking spots in front of the hotel was of a great use!

It will be nice and more comfortable if a few hangers for the towels are placed in the bathroom. Barriers can be placed around the shower in the bathroom because the water comes out and the whole bathroom gets wet.

Superb location near the old town on a quiet street. Staff was really friendly and helpful.

All sounds travel easily throughout the hotel. I could hear my neighbours snore and the people chatting on the terrace or even in the reception downstairs (I was on the second floor).

Good location, basically in the old town but down a side street so it is a quieter area. Shops and many tourist locations in walking distance. Staff were always friendly and welcoming, they were helpful to answer questions and to print off some tickets I needed printing.

Since the room was on the top floor the ceiling was slated and low in parts which meant standing in the shower was difficult (similarly you don't stand up to get off the toilet, you do an awkward low walk).

Great hotel for a short-term stay. The location is excellent, the staff is friendly and ready to help anytime. The room was super clean, the bathroom on a smaller side but clean and functional. Do not forget to reserve a hotel parking spot in advance, it's almost impossible to find parking in the city center.

The beds can be a little more comfortable, the mattresses are soft and the pillows are way too large.

The price was of good value, and the staff where very helpful, this was only a three night stay for us, and the hotel was just a base to rest our weary heads of an evening, so wasn't expecting much. With regards to sightseeing the hotel was in a good position to the old town, just down the hill and your in the heart of all the small market shops, note, I say down the hill, so bear in mind what goes down has to come up, and if you've tasted the local Raki, getting up the hill can be a little problematic, in saying that it was easy to find. All in all, basic, comfortable accommodation, good price, and excellent staff.

The hotel catered for breakfast for larger parties, but this is not extended to smaller groups of travellers, which is a shame because if your sightseeing, having a nice early breakfast kind of sets you up for the day. and the facilities are there to do so, but as you are quite well placed location wise, there are plenty of small cafes that serve a really nice breakfast.

Hotel Hayat fully lived up to our expectations as guests in Sarajevo. My mother and I stayed in a spacious room on the second floor with a nice view of the higher parts of the city and the green scenery sorrounding it. The room, bathroom as well as the bed and bed sheets were clean. The bed was also large and comfortable- perfect for two people. The staff were incredibly service minded and accomodating. They always made sure that we had clean towels, toilet paper and even a praying mat. Especially Kenan and Malik, were so welcoming and helpful. From needing help with activating a BiH-sim card to general inquiries about the city, they would offer their help with a smile. The hotel's location is just perfect with only 300 m from the Old Town. The rest of the important Sarajevo attractions are also in close proximity to the hotel. My mother and I walked to almost all of the attractions, and still had residual energy to walk up to the Yellow Fortress (stunning view over Sarajevo), which is only 500 m away from the hotel. We will for sure stay at Hotel Hayat on our next Sarajevo-adventure. Kindest regards Zaïnab and Samira

Breakfast was amazing. It was a proper Balkan breakfast like you see on tiktok.

Replacement of cloths more regularly would be great

Brilliant location, very short walk into old town and about 5-10 mins for Latin bridge and Eternal flame.

WiFi signal was weak in the bedroom