Great location for a short visit to Basel. Conveniently located by the river, and an easy tram ride from the train station. We were traveling with another family and had 3 young children among the group. The hotel staff was quite accomodating when we ordered pizza into the hotel and they set us up at the back of the breakfast room with dinner settings. They even took our trash after. It wasn't necessary at all, but reflects a high level of customer service.

This did not impact us, but it's worth noting that there is construction going on right next to the hotel. If you're there for an extended stay it might be smart to ask for a room that is on the opposite of the building.

We have stayed at Hotel D several times, and several times with our pets. There are so many thoughtful touches, especially regarding our dogs. They provide bowls and special treats for your pet, which is just so nice. We appreciate it so much.

We can't really complain. I would mention that in our last room there is a large, frosted window between the sleeping area and the bathroom, a frosted window in the bathroom that can't be covered, and a streetlight just outside the bathroom window, so it wasn't possible to get the room to be 100% dark. But even though that was not necessarily optimal, it did not diminish our enjoyment of our stay.

There wasn’t anything to not like. The staff were brilliant and the room was spacious The location was close to everything in the old town.

We arrived during a very warm period for May. Temperatures in the high 20’s Celsius. Our room was on the top floor. We needed the air conditioning to be comfortable . Unfortunately something was broken in the a/c and couldn’t be fixed until the following week. This is the only reason that I haven’t given this hotel a higher rating

The location of the hotel is excellent, the bus and tram stops are across the road, it takes 10 minutes to get to the main train station.

We had to get to the airport early on Sunday morning and asked the receptionist what are the possibilities of getting there are by public transport. The receptionist wasn’t interested in answering our question, she very quickly replied that the only way getting there was by taking a taxi. She also said there was no bus available because it was Sunday morning. We asked the same questions from the tourist information and learned that there is a bus 50 running every 30 minutes starting at 4am from the main station and a tram just across the road which takes us directly to the bus stop. Basically the receptionist was not bothered to explain it to us. It was so convenient to get to the airport by bus and there was no problem. No need to pay for the taxi.

The hotel is in an excellent location, less than a 5-minute walk from the river Rhine and the riverside paths and cafes. It's easy to get there from the airport using the efficient and very regular public transport. The number 50 bus from the airport takes you into Basel SBB train station and there is a regular tram service directly opposite the station. Very convenient. Despite the breakfast comment, we wouldn't rule out another stay. It's worth mentioning that you can show your hotel booking details to enjoy free public transport from the airport. The hotel will issue guests with a Basel Card on arrival. This offers free transport throughout your stay as well as discounts to several attractions such as the zoo and some museums.

The breakfasts, to my mind, didn't live up to billing. Not as impressive as we had expected from what we'd read on the website. We've had worse but we've also had much better. The other thing was that breakfast was served in a fairly compact area, which at times became a bit frenetic when a lot of guests arrived at the same time. Staff struggled to clear tables and ensure that products were topped up.

The hotel has an excellent location. Just across the street is the River Rhine. We walked to visit all major attractions in the old town. The tram 11 stop is outside the hotel, and thus it's convenient to get to the train station to visit other places in Switzerland. It's also close to the river cruise docking location. The staff is kind and helpful. Our room was clean, the bed comfortable. Shower was great. Breakfast was good too and had variety of cold and hot food.

The location was excellent, staff were all very professional and helpful. The breakfast was very good as well, a wide selection and great coffee which is very important for me in the morning. The room size was good and it was very comfy. I would definitely choose this hotel again if I come back to Basel.

There isn't anything that I didn't like about the hotel, all was good.

Stylish, beautifully finished in design and materials. Breakfast was excellent, good selection and quality items. Shower room was exceptional with everything working and in good condition. Quality beds and bedding, good lighting in rooms.

To our surprise, some noise from the plumbing system - everybody else’s flushes ended up making audible sounds from our shower drain outlet! Perhaps consider supplying a few tea bags to use with the capsule coffee machine hot water heater.

The hotel was great. Clean, spacious, a great breakfast of hot and cold items, lots to chose from. The location was perfect - everything was within walking distance. I felt very safe walking around. The reception staff were so nice and helpful and made me feel they wanted to help me - which they did. I would definitly stay there again.

There was nothing I did not like.

Breakfast was great. I did get offered a free beer and chocolate, but they didn't arrive and counter staff didn't seem to know about this - so the good point is the offer, the bad point is I didn't get them. That's my only negative aspect of this nice hotel, I hope it doesn't get too popular as I want to stay there again.

I was asked to pay a security deposit of 150 euros. Fair enough. I am still not sure if I have got this back. I am not saying I haven't but I can't see anything specifically stating this even in my credit card statement. That and the lack of my 'offers' being readily available are the only negative aspects of this nice hotel, I hope it doesn't get too popular as I want to stay there again.