The room was really comfortable and large. As my partner had recently had surgery we booked a ground floor disabled access room which had a wet room. This was really helpful and enabled her to have a shower. We ate in the restaurant for dinner and for breakfast and both meals were lovely. The staff were great, the parking was very handy indeed and the location, which we'd worried might be too far from the centre of town, was actually a 15 or 20 min walk. We really enjoyed the decor in the hotel, it felt very comfortable and cosy. The choice of vegan food was excellent for a pub hotel.

Nothing.

Loved County Arms, we stayed for our son's wedding and the reception was held here. It was a very comfortable room, plenty of space and really quiet. The staff were exceptional, friendly, helpful they couldn't do enough for us all through out our stay. The food was so good, good potion sizes, well cooked and tasty, really good breakfast. Service was great, we didn't have to wait long for anything even though there was a football match in Truro and many supports stayed at The County Arms. It was convenient for Truro and most of the southern end of Cornwall if you are touring, public transport is on the doorstep.

Can't say I didn't like a thing! We would stay again.

We’ve stayed before and this is our favourite hotel in Truro. The rooms are lovely and big and the ground floor rooms with wet room are really handy, especially as we travelled with one person post knee surgery and one elderly mum. The breakfast was included, which is great.

It was a pity that the vegan breakfast as advertised wasn’t available due to the absence of tofu. There wasn’t an alternative item so we doubled up on the three items that were available. The menu for non-vegans is extensive and it would be great to guarantee tofu as well as perhaps to offer something else on the menu, so we have a choice. For example, it’s perfectly possible to offer pancakes, vegan bacon sandwiches, or additional items to choose from e.g. falafel, burger, avocado.

The room was very comfortable, with a lovely bathroom, walk in shower and it has a Nespresso machine with pods. The view over the valley was spectacular, you would have never guessed there was a main road on the otherside of the hotel. I will definitely request a room facing the valley next time. Great location, was only £6 to get a cab into city centre. Great value for money

We didn't find fault with anything. We did not eat here, so could not comment on that. I would say, when we looked at the allergen menu online for breakfast, there was little to no gluten free options.

The room on the hotel side was very modern and very comfortable and very spacious. It had some good in room facilities like a coffee machine and the usual kettle. The bed was comfortable and the room was very quiet .

Although everything was modern, there was some mould and grime in the corners and edges of the shower cubicle, it didn’t put me off using it, but I just noticed it when I was in there. The adjoining pub, the county arms seem to be all restaurant tables, there was no general pub area with comfortable seats etc. as a solo traveller sitting in a restaurant style setting is a bit more uncomfortable than sitting in a pub. That said the food was very nice and the staff were very attentive.

It was very convenient to downtown Truro. The room was nicely appointed and the mattress was to die for! Like sleeping at a 5* hotel! We had dinner one of the evenings we stayed and the fish and chips were the best I’ve had! Breakfast was excellent and my special request for a boiled egg was done without any issues and boiled soft to perfection.

We stayed in Room 1, the window overlooked the car park with bright lights all night and noise from the cars parking, people coming and going to/from the car park and the road noise. Plus because it is just at the entrance to the hotel reception, people seem to congregate outside that entrance to smoke and carry on loud conversations, etc which is inches away from the window of Room 1. Hopefully the next time I can book in Room 2 which is right across the hallway and at the opposite end of the building and not near the car park or entrance.

reason for staying was for a family funeral, father in law had lived in Cornwall for over 20 years, so it seemed appropriate to have the funeral locally, even though we live over 200 miles away. they were happy to arrange a buffet and corden off an area for the wake, we were more than happy with the service provided for this.. we catered for more people than attended - but rather over cater than under cater! due to a problem on the M5 we had a car load turn up late to the wake - missing the funeral, we did take up space longer than booked but not a problem with the hotel. buffet planning was easy and food provided exceeded expectations in quality and quantity. thankyou county arms for your care in a difficult situation! breakfast was also exceptional, rooms immaculately clean and facilities good. also we were not disturbed for room servicing until we left. clearly the staff knew the time of the funeral and waited until we had left to service the room.

only got 1 card key as a couple staying, you need to insert the card into the slot for lights and TV. if one person needs to leave the room they need to take the card key with them to gain access to the entrerence to the corridor to gain access to the accommodation corridors , this means other half remaining in the room is plunged into darkness with no electricity- maybe consider 2 card keys for couples.

The hotel was in a fantastic central location, town was close by, lots of supermarkets, lots of takeaways. The hotel was beautiful, free car park, spacious clean room, comfy bed, beautiful view of the countryside from the bedroom. The food was delicious, especially breakfast which was a reasonable price, it was a St Austell Brewery, evening menu didn’t have any burgers or pizzas which would’ve been perfect if you didn’t want something quiet as heavy as pie ect… Every part of Cornwall was within an hour of the hotel so that was a real selling point, the only downside that I found was the customer service from the front desk varied, the young ladies was very welcoming saying good morning and having a chat with my 2 year old but there was a few that wasn’t so welcoming, on check in it would’ve been nice to have had more info about the hotel, surroundings and the restaurant however I did find the info out myself but the customer service should be exactly the same whoever is front of house. Great stay and will be returning again, thank you.

Nothing

I loved that the staff were so helpful and friendly. As a woman travelling solo for business, I often hate eating on my own and feel unsafe, but I was very comfortable in the restaurant, it was a really relaxed atmosphere and my room was close to reception. The room was very big with a lot of extra touches, water, biscuits etc. The bed was so comfortable. They were very accommodating at breakfast too, as I had little time, they made me a nice breakfast roll to take away. I would highly recommend staying here and will stay here again.

The only thing was that the shower wasn't very powerful; It was more of a dribble.

Excellent position for buses and trains. Outlook from our room was so pretty. The room was spacious and we booked this for the air conditioning facture, also the choice of twin beds which were very comfortable. The staff were friendly and professional. Plenty of coffee and water provided. Shower easy to use. Lovely soft towels.

The tile grout in the on suite shower had black mould in places. outside of the hand basin area had toothpaste marks on from the morning. Items were not moved a wiped underneath. The duvet covers were unusual, blocks of filling made the beds look lumpy.