The location of Royal Victoria is excellent: on one of the main city squares, with rooms in view of one of the old city gates, it is an ideal location to experience the Medina behind it, as well as to stroll through the Ville Nouvelle ahead. Very convenient for taxi pick up/drop off too. The medina is dead at night, so after hours you will still have the Ville Nouvelle/new town to explore. The room was really huge and with two tiny balconies on the square. The bathroom was also huge and really beautifully tiled, with a traditional pattern. Same for the corridors, which look like a museum. The breakfast was a great winner: it is a full buffet peppered with traditional sweets and savouries (breakfast cous cous!), ready-made omelettes, citronnade, fresh fruit and more. Great to get you ready for the day.

Minor details, but I think the room could be decorated a bit more: Tunisia is reach in traditional decor of space and while the bathroom was great, I thought the room could go a step further. Other than that, great!

Location is perfect Decor is traditional Reception team was very friendly and kind Accommodating staff for our needs- gave us extra time to check out and brought fans for the room

Breakfast could be improved- items we’re not being topped up No hair conditioner provided Unable to control air conditioning ourselves and one room got hot Hot water in the bathroom was fluctuating temperature

Great location. Friendly and helpful staff right down to the cleaning staff. Interesting decor and history of the building. Balcony overlooking the old medina gate was a bonus. Food was good by Tunisian standards. A wide selection for breakfast. Dinner options limited by the kitchen having no lamb or octopus when I dined there but dishes nevertheless cooked well. Easy to pick up a taxi from in front of the Hotel (a necessity in Tunis as public transport is not good)

TV did not pick up any channels. Shower did not maintain a consistent temperature. Fridge made gurgle noises when cycling. Hotel doorman (who looked like Hercule Poirot but without the moustache) jumping out and interrogating you every time you entered the Hotel. Note that the TGM train line has been under repair for 25+ years at 'Casino' stop so does not take you directly to Carthage and Sidi Bou Said.

ideal location, but do not go to szuk in the evening, I was robbered

the breakfast would have been a bit larger selectioned

Wow excellent Hotel full of history and in a great location The staff were excellent would stay again i was in Tunis

Coffee at breakfast very poor quality for the price range of this hotel. If u want a proper coffee for an example an espresso or Americano u have to pay a extra 6 Dinar which is very expensive most pricey coffee In the city it should be free for the price of a room. We went outside took a sharp left and walked down the street for about 50m there is a coffee shop called Black Coffee excellent coffee and service and only 2/2.5 Dinar and u can take it out or drink in

Location is 10/10. Just at the main square of Bab Al Bahr. Most hotels are either inside the medina or away from the Medina. But this hotel is just located at the right point, on an open market square. On the right is medina, and on the left is the boulevard. There are so many options to eat, and every attraction is just easy to reach on foot. I would not recommend booking a hotel inside medina as it is super crowded. Even hotel aesthetics are very rich. Highly highly recommend. Views from the room are top notch. Very lively area.

Room sizes are fine. Bathroom is also a little small. But ours was a normal room, you can book a bigger room also. Being a vegetarian, there were limited options in the breakfast.

I like the location, it's always crowded because the souk is right there, it's close to Medina, Zitouina Mosque, and Kasbah, Mausoleum of Toubet El Bay, and the Clock Tower! The Cafe Panorama, overlooking Tunis, is in the Medina, a must go! HASSAN, The Manager, assisted me with a room changed when I explained to him, there's a mistake with my room; he got me the room I originally booked and wanted to upgrade me with a suite, but I felt, the room I booked was huge enough! (I got the twin suite with two small balconies, Room 206!) He gave me complimentary dinner for the inconveniences, thank you to all the staff, front desk, housekeeping, kitchen and Restaurant staff, you made my first visit to Tunis memorable SO, If you like nostalgia and fabulous Tunisian decor, this place is for you !

If you have issues with people around all the time in front of the hotel or prefers comfort like Amenities, modern lifts, taxis to places, then this is not for you. The place is always congested with people and cars, getting taxis from 11 to 5 are scarce, since they're so cheap, and everyone takes them. Elevator/lift, coz there's only one, is from the early 1900, but like I said nostalgia, amenities like shower cap, lotion, sewing kiy, shoe kit, etc aren't provided, except for shower gel and shampoo

Very friendly and polite staff. Welcoming and warm. Professional and fun. I really enjoyed interacting with them. Hotel is asthetically pleasing with the Tunisian vibes throughout. Very atmospheric and I really loved the colours. Also, something to note that it is exactly in the city centre and I recommend going through the Medina, visiting Zeituna mosque and markets around it. There are roof top bars as well which will provide an amazing view of Tunis. A bit expensive according to local people (8 Dinar for a glass of lemonade) which equals to £2 but you pay for a view. Hotel is located around 10 mns drive from the Carthage airport if the road is not busy and cost me almost 7 dinar early in the morning. Overall great hotel, great location and great staff. You will enjoy your stay. Safe and secure too. Security guards in front are top notch.

Fridge in my room was making little noise. Not that it was very loud but the noise was noticable. I stayed fine with it, no issue. Just a small thing.

I had an excellent stay at this beautiful hotel. It’s design and artistic architecture are superb. The staff are friendly, polite and always willing to help and provide whatever the need. Reception staff are very welcoming. Always happy to advise. The location is absolutely spot on at the heart of the capital and the old Medina.. Thoroughly enjoyed my stay. Recommended to friends and family and hoping to return there again. Top marks.

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The staff went above and beyond to make our stay a great one. We were welcomed in the evening by Hassen and Omar, who helped us settle in and gave us recommendations for exploring the city. They also served us an amazing dinner at the hotel restaurant one evening. It was nice to come back to the hotel and be greeted by Hassen and Omar every evening, it made the trip feel personal. Umaymah was also great in the morning and helped us start our day well. She greeted us on our way to breakfast every morning and helped us with transportation and planning for our day. She also changed the menu for our dinner reservations in the evening, which we very much appreciated and enjoyed dinner very much. Hassen, Omar, and Umaymah all spoke multiple languages and were able to help us with any questions we had in any language. The hotel itself is great, beautiful room and located in a great spot that makes it easy to get anywhere in the city, but the standout part of the stay was definitely the staff, who made our stay so much better and made sure we had a memorable experience in Tunis.