Excellent evening meal - cooked on the premises and tasting like home cooking. One of the best pizzas I ever ate in a restaurant. VERY friendly and warm reception staff- especially a young man (living in Preston-don't know his name). He was extremely helpful when my husband had an embarrassing health problem and very reassuringly dealt with extra cleaning tasks. He was also very comforting to me and very mature in spite of his young age. Thank-You! We liked the sun terrace in front of the building- also the fact it had protective sun shades.

We missed an anti-slip mat in the shower.

Breakfast was great. They have good options for hot food. If you don’t eat pork ask for the vegan sausages. Unfortunately I didn’t see the sign so I didn’t have the vegan sausages. The staff were welcoming and friendly. I will definitely stay there again.

The hotel is very nice and it was clean. The light colored carpet takes away from the ambiance because it has lots of stains. It must have looked amazing when it was new but it was not a good choice for a hotel that has so much people going back and forth. It does not stop me from going back there.

Breakfast was fantastic, our little one had a bad nights sleep and one of the reception staff told me i could take my partner up some food on a tray, Room was huge and spacious with good shower space and enough space for our babies travel cot and pushchair

Beds were very firm, i have a bad back so i usually have to have a softer matress Pillows were either too soft or too firm, i take my own pillow everywhere so i luckily still had a decent nights sleep

We always ask for a specific room as its ground floor and not far to walk for my wife who has a spine condition. Also has plenty of room to work. breakfast plenty of choice for an Express and they seve great coffee. Evening meals have certainly got better also. Breakfast staff in particular very friendly and helpful and always have a smile.

Wi-Fi not the best but a minor concern, was better in the bar area. Door didnt automatically lock on exit but this was rectified.

Pleasant people throughout and excellent service skills at the location by all the staff

The bed seems like it was two together as the covers/sheets did only just reach the edges but as I was along it was not an Issue and the vents from the ceilings where covered in strings of dust but again as it’s a vent it shows when blowing. Not a big issue and as the hotel staff were excellent it was not something I wanted to raise.

We booked this as a 'budget' hotel for a 1 night work stay, but it far exceeded our expectations. Amazing value for money as our room was spacious, immaculate and had lovely large windows letting plenty of daylight in. We had space for working on a comfy sofa that is also a bed, and a little table desk. Thoroughly enjoyed our stay and can't fault anything about our experience there. Thank you.

The staff were superb. Everyone was cheery and helpful. The accessible room is one of the few hotel rooms I’ve been to which has actually been designed with thought - perhaps they had help from a wheelchair user?! Other hotels could learn from this.

Shower was very weak and not that warm. Our car was stolen from the car park an hour after we arrived! I found some of the questions in this review a bit ironic considering this!🤣 I didn’t mark the hotel down fir this though - not their fault and the way they responded was so professional. They had full cctv of the theft and offered help and empathy to us with the trauma.

All Staff were excellent. Clean & Comfortable Room. Good Breakfast. Check in was quick & easy, though when I hear 'your room is on the first floor' that usually means upstairs.

There is an EV Charger on site, but charged at a fixed rate. £25, I think. That might be OK for someone charging a long range vehicle with a low charge, but is pointless for low range cars and extremely expensive for Plug In Hybrids. There was no information at the charger so I was trying to get it to connect & find it on the App. It was not until I went back into to ask at reception that I got this information.

This was our first experience with Holiday Inn and we intend to book again. The room was very comfortable. I enjoyed my evening meal. We also enjoyed our breakfast.

Evening meal.... My husband found his fried haddock very dry We had a problem with the plug not working on the basin in our room. Despite the hotel staff being very helpful, they were unable to resolve the problem. We hope they will be able to follow this up after we vacated the toom.

Rooms were modern and clean. Bathroom was large and spacious. Breakfast had something for everyone and the staff were helpful and friendly.

Room was small for 4. Struggled to sleep all guests and when the beds were set up there was no space to move other than in the bathroom. Breakfast could be improved with a choice of eggs available rather than just scrambled.