Staff made you feel very welcome and nothing was too much trouble. We were late going down to breakfast and they could have easily turned us away as it was our fault but they just kept everything open for us. Thank goodness as there was plenty of choice and it was a hot breakfast. The room was spacious and clean and even had an ironing board On an industrial park but they provide a restaurant and the food was very good

Breakfast closed at 9.30 which is, in my opinion, quite early compared with other hotels Really couldn’t fault anything and would definitely recommend and will be staying there again

Found out on YouTube the this hotel offers free ev charging to blue badge holders and changed our booking from an other location to this hotel. Throughput our two night stay, the staff were very friendly and helpful.

from arrival at just before midnight until mid afternoon the next day the EV charging was not working. Think it was an issue with their WiFi as that also wasn't working. We had to charge elsewhere as had arrived with only 11% battery and needed to drive to Blackpool. This Cost £15.01 The hotel staff told me this was the first time the chargers had failed and offered us both a free meal and drink, to make it up to us. We both had a starter, followed by fish and chips for my wife and I went for the serloin steak. The food was delicious and more than made up for the cost and time having to charge elsewhere. We did get a full free charge on our second night.

Large open car park, outdoor drinking area. Restaurant based at the front of the property and lots of space. The bar is opened until midnight. However. We took a bottle of fizz to our room, upon frequent cigarette breaks in the easy access smoking area out the front my partner was able to collect fresh ice on their way back to ensure every drink I had was chilled. Bar staff did this absolutely free. Also, our child wanted a sweet from the £1 machine, cash back couldn’t be provided and we did not have cash, a male bar man handed us a £1 coin which we did not expect. This was our first visit to the area and we will definitely be using this hotel each time we travel to the area.

Our room was very far back as it was a family room and a long way to get to. However, this is a minor issue given the service we were provided.

Excellent evening meal - cooked on the premises and tasting like home cooking. One of the best pizzas I ever ate in a restaurant. VERY friendly and warm reception staff- especially a young man (living in Preston-don't know his name). He was extremely helpful when my husband had an embarrassing health problem and very reassuringly dealt with extra cleaning tasks. He was also very comforting to me and very mature in spite of his young age. Thank-You! We liked the sun terrace in front of the building- also the fact it had protective sun shades.

We missed an anti-slip mat in the shower.

Staff are always brilliant, friendly and accommodating. Room was fabulous - spacious and spotless. First time trying the restaurant (other than breakfast which is always good) and have to say the pizza was excellent! Good parking, easy to find, great location for the purpose of our visit.

Pillows were a bit too hard for me, the card said they were soft one side and firmer the other but I didn't find any difference personally

Breakfast was great. They have good options for hot food. If you don’t eat pork ask for the vegan sausages. Unfortunately I didn’t see the sign so I didn’t have the vegan sausages. The staff were welcoming and friendly. I will definitely stay there again.

The hotel is very nice and it was clean. The light colored carpet takes away from the ambiance because it has lots of stains. It must have looked amazing when it was new but it was not a good choice for a hotel that has so much people going back and forth. It does not stop me from going back there.

Staff and cleanroom.

High price of EV charging, guests who don't appear to be on business or vacation, and breakfast. I realise that there are cost considerations, but cooking bacon properly instead of serving it limp and lukewarm would be nice, and spreads are low-quality economy products. I don't believe these comments are ever read or acted upon, so am I wasting my time? BTW, I use this location regularly

One of the best budget hotels we have ever stayed in. The room was huge, plenty big enough for the 3 adults staying. Both beds were massive, much bigger than a king size and a single. The staff were helpful. It was clean. Everything needed was provided including breakfast. Free parking. We didn't eat dinner but the food looked good.

We could not connect to the free WiFi either in the room or the bar.

Breakfast was fantastic, our little one had a bad nights sleep and one of the reception staff told me i could take my partner up some food on a tray, Room was huge and spacious with good shower space and enough space for our babies travel cot and pushchair

Beds were very firm, i have a bad back so i usually have to have a softer matress Pillows were either too soft or too firm, i take my own pillow everywhere so i luckily still had a decent nights sleep

We always ask for a specific room as its ground floor and not far to walk for my wife who has a spine condition. Also has plenty of room to work. breakfast plenty of choice for an Express and they seve great coffee. Evening meals have certainly got better also. Breakfast staff in particular very friendly and helpful and always have a smile.

Wi-Fi not the best but a minor concern, was better in the bar area. Door didnt automatically lock on exit but this was rectified.