I booked at the last minute because my original accommodation got cancelled and this room fully met my expectations. There is nobody at the reception in the evening but the phone check-in with a key code worked at the end well. It would be just nice to adjust the SMS/message saying to call the hotel in advance (or at least it can be understood like this) plus it would be nice to get a normal card/key even for a late check-in. But still better than no late check-in at all. It looks like the hotel is being renovated and there is still much to do but my room was clean and fully ok for one night.

Very cool building in a very interesting town. The reception guy was very friendly. I think originally Indian, but spoke German and English well. Room was very clean, with a very nice bed. Also nice to have a table and chairs, we had breakfast there. The view is really cool with the town and the mountain + trains going up and down. Price was very right, especially for the quality of the place. There is also parking for 8 cars or so. We always were able to get a spot. Very much recommended!

Nothing really, it was just really nice, very practical, beautiful building and very affordable. The pool was closed, but we didn't have swimming gear with us, and the outside pool was a bit dirty... but it was December and not in use. So that makes sense.

The location was good and the elevators worked.

The internet on the side where my room was did not work. The breakfast did not look appetizing. I had breakfast at Emser Therme when they opened at 9:00 am.

The building itself and its location: on a hill, and at walking distance from the train station. The room was really comfortable, its interior decoration outstandingly tasteful, beautiful. The bathroom is and has all one could wish for.

Nobody was there at the reception on arrival, but I probably arrived at an unusual time. After a call everything was settled.

Perfect stay,we enjoyed our 2 days,clean,and great room,beds very comfortable,breakfast plenty to choose from,and a buffet! Thank you for the pleasant stay,would definitely go back! Kind regards

Everything was fine,thank you!

Very good room. Responsive staff. Answered all questions and gave recommendations. The hotel is located away from the main traffic, but not far from the transport interchange. In general, the hotel left a positive impression. Breakfast was good.

Nice location, easy to get there. Good size and clean and tidy room. The staff is really friendly and helpful. I recommend it . I will definitely book again if I'm going in the area. Thank you. 😃

Easy smooth check in and friendly staff The room was great spacious and clean The bed was comfy. The shower was great. Definitely will come again!

Nice hotel with very big apartments, all the necessary stuff included in the kitchen, huge bathrooms

Price on the high side

Very nice personnnel, all very friendly. Nice large room with a very comfy bed. Unfortunately we had no view at all and were looking at a wall. The shower is surprisingly small. Breakfast was standard OK. Good walking distance to the city, 3 minutes to central train station.