The woman who worked at Convo Lake Como (the manager maybe?) absolutely made this hotel! Her and her dog Jack Sparrow were so kind and welcoming and helped us with restaurant suggestions, told us what a reasonable price was for the many boat tour quotes we got (and more importantly, what was unreasonable), and when she saw we were headed out with a bottle of Champaign leant us Champaign glasses so we could sit on the wall in the nearby harbour for a sunset drink. She was lovely for a chat as we came and went. The location is perfect - you won’t have a view of the lake but it’s one house behind the waterfront so it’s only a 30-second alleyway away. It’s right by the harbour boardwalk, the ferry station (definitely take the express, not the long boat), bars and restaurants. Great price and great location! Highly recommend!

There is a communal outdoor courtyard with tables and chairs but I think because of all the rain right before we arrived it was a bit scummy and musty and could do with a bit of a power wash, but that may just have been unfortunate timing on our part with the weather!

Seamless check-in and check-out. The hotel receptionists were super helpful and tried their best to accommodate. We connected well with the hotel manager, Isabella, who is an absolute gem and charm, and made us feel like we were home. Isabella really made an impression on the kiddo who has been asking about her since we left....bless her.. The rooms were clean, beds were good and clean. Sadly, we only stayed a night.

The only slight issue was that the TV wasn't working and the rooms were a little cold as we couldn't control the heater. We were not in Como to watch TV so we didn't mind so much.

We; a family of two adults and one child, enjoyed a fabulous stay at The Convo. The room exceeded our expectations, the location is perfect being just a stones throw from the lake, main dining areas and ferry port, and the communication was outstanding. Incredible value for money. The real star of the show is the fabulous host, Isabella (supported by Jack Sparrow!), who made everything just perfect for us from start to finish. From a warm and personal welcome, bags of local knowledge and tips, going above and beyond, and always being on hand with a smile, Isabella made our stay one to remember. Thank you!

The property is small, quaint; 12-13 rooms I believe. It felt like coming home, and Isabella felt like family. My room was clean and available to be clean daily. I chose every other day cleaning service. She provided bottle water, snacks, and fresh fruit. She was knowledgeable, friendly, and extremely helpful. I had a minor issue with my AC and shower door that was addressed immediately. Oh, the elevator is snail pace slow and tiny. Hitting the steps is definitely the way to go. Just put your luggage on the elevator and meet it upstairs. The location is priceless. I walked everywhere: restaurants, shopping, hiking trails, and local attractions are all nearby. I averaged 17000-20000 steps per day so I indulged in the local delectable baked desserts and gelato. Public transportation including taxi service starts around 7-7:30am. I had a 6:30am flight. I told Isabella I would be leaving a day early to stay in Milan so I could catch my flight. Isabella was like “no, let me find you transportation. I don’t won’t you miss your last day here and incur an unnecessary expense.” And she did. My driver arrived on time like clock work. The ferry and local train station is a 5-10 minute walk.

Really good location, just simply PERFECT host, who helped us with the bags, showed the room, helped with choosing the places to eat, solved all the issues we had immediately. Really great communication and really amazing host made our stay really pleasant. The room was clean and quiet, right next to the lake and all the possible attractions, so we really loved staying at this hotel and I would recommend it to everyone visiting Como.

The only issue we faced was coldness in the room in the beginning, especially when we moved in. Because of no central heating and quite an old building, it took quite some time for the AC to heat up the room, but the host helped us with figuring it out. Everything else was really great!

Isabella was so helpful and really went out of her way to make me feel at home. She made herself available out of hours to come and make sure I had checked in ok and recommended a delicious restaurant for dinner. I was travelling on my own so I was very reassured by her presence. She also booked me a taxi for the next morning. The location is amazing, two minutes from the lake. My only downside was that the room was a little cold but it was a rainy night in January! And once the heating was on it was fine. The bed was really comfy and the room was nice and clean and a good size. I would definitely stay here again. Thanks so much Isabella!

This was our first time visiting Italy and what a fantastic experience it was. Isabella welcomed us with open arms and went above and beyond to ensure we were comfortable throughout our stay. From offering restaurant recommendations on our first night, to checking in with us mid-week, she was available to answer any questions or queries we had throughout our stay. The hotel is conveniently located near the waterfront, a 5-minute walk to the Ferry piers & Como Nord Lago Train Station, and within a minute’s walk of several coffee shops & restaurants that we visited daily. The busier shopping areas are a 15-minute walk from the property, which meant the street was mostly quiet after a busy day exploring the lake. We occasionally popped back whilst exploring Como City to use the toilets which was a definite positive. The room itself was clean, functional, and had everything you could need for a comfortable base to explore from. The room was spacious, with a large bed, sofa, chair, table, air conditioning and decent sized bathroom and shower. The room was “refreshed” several times during our week long stay, with fresh towels, toiletries and bed making. We felt that the hotel was really good value for money, and with Isabella’s hosting was above and beyond what we had initially expected. We would have no hesitation in recommending The Convo to anyone looking to explore Lake Como and the surrounding areas and will definitely be recommending The Convo to friends who plan to Visit the Italian Lakes in the near future. Thanks again Isabelle, her Team and Jack Sparrow (the dog) for such a wonderful stay!

There wasn’t anything we didn’t like about the property. The only thing we would perhaps recommend is maybe a few additional coat hangers to be able to hang more clothes.

The hotel is in a great location - walking distance from train stations, ferry terminal, funicular railway and very close to lakeside shops and restaurants too. The hotel owner is extremely friendly and offers a very personal service with WhatsApp messages giving fabulous restaurant recommendations etc. Breakfast is not provided in the hotel itself but in a cafe close by which was not an issue and food was good.

The hotel is very clean but our room was fairly small and the bathroom could have done with an update. Not a huge issue as we hadn’t gone to come to sit in the room but it may bother some people.

fantastic location, few minutes walk from the train station and the lake. The host Isabella was fantastic, so helpful, friendly and very knowledgeable. She recommended a gorgeous authentic Italian restaurant off the beaten track for dinner and it didn't disappoint. She went above and beyond trying to find a way for my partner to watch the arsenal match as well. Nothing was too much trouble she is a real credit to the business!

The rooms were quite dark, lighting could have been a brighter but that's it.

We liked everything! Amazing location right near the ferry port and centre of Como. Peaceful hotel. Staff were so friendly. A big thank you to Saron for her kindness and hospitality, she made our stay extra special and made us feel at home. She recommended some excellent places for us to visit. We also loved Jack Sparrow! Hotel was clean and well equipped. Breakfast is definitely worth purchasing. It is at a family run cafe 2 minutes away and it is also worth visiting their cafe for lunch as their pasta is the best we have tasted! Thank you so much staff of the Convo, we had a brilliant time.