The hotel was very comfortable and has beautifully appointed rooms, with lovely grounds. The location was wonderful, with most major attractions within easy walking distance. We enjoyed how relaxing and calm the whole hotel felt- definitely was a fantastic place to stay!

Smoking was permitted in some outdoor areas, including balconies. Our neighbours seemed to be constantly outside smoking weed and cigarettes, which meant we were unable to use our balcony for a few days, due to astha-related health issues. People smoking on their villas around the pool area also meant that the pool was often uncomfortable to be in. Seems a shame in this day and age that smoking is permitted at all in hotel grounds.

The bar/pool tender, front of house staff and grounds men were exceptional in their friendliness and helpfulness. The housekeeping staff were lovely but we had a few minor communication problems. The reception area, pool and gardens were excellent. We appreciated the laundry facilities. The location was superb. The hotel is right on the water and easily accessible to bus terminus, Parliament House, the waterfront, Darwin Hotel, tourist agency etc.

No gym. The pool is excellent but there’s not much else by way of public mingling space. The room was essentially a motel room rather than what we expect of a resort. No views of the ocean which is just across the street. Some mis-communication problems and inconsistency of service by housekeeping staff.

The rooms were clean, and well maintained. Breakfast was a buffet style, with good choice of foods. If you book your breakfast with reception you save $5.

The sink in the bathroom was small. The two glasses supplied were plastic. You cannot get cutlery, knives, forks etc. I saw someone ask at the reception desk and was told they didn't supply any. I do understand as there are not cooking facility's in the room. So if you want to have some of your own food, you'll have to buy plastic / wooden cutlery when you buy your food. No Tissues in the room. Please be aware there is a Sports bar which stays open late behind the resort. This can get noisy.

We had a great stay at Palms City. The staff were all really helpful and nothing too much trouble. We stayed in one of the rooms in the main buildings, which was quite sizeable with all you need, good air con and nice clean bathroom and a handy outdoor seating area. .The swimming pool and surrounds is a welcome refresher after a day's sightseeing and has a bar too. The location is excellent, close to bars and restaurants and the attractions on Mitchell st, but also quite walkable to the harbour area. Breakfast has loads of choice and if you pre-book very good value at 20 dollars. Overall we were very impressed and pleased with our choice.

This is a little oasis located perfectly in Darwin. The room was modern, very clean and had a comfy bed. The pool was great including the pool bar. All the staff were so helpful and friendly. We had the buffet breakfast one of our morning which was nice, had everything you needed. It’s walking distance from so many things which was very handy. We wished we could have stayed longer!

Only thing I can think of was to add more labels at breakfast as to what different things are and potential allergens. Eg what flavour yogurt, type of cereal etc. Everything else was perfect thank you !

This resort reminded me of tropical destinations like Bali and felt like a little haven to come home to. The breakfast was great with plenty of options, free mentos in the lobby area, a filtered water cooler, clean pool.... and Pickles the bird was a friendly addition to the staff. We enjoyed the communal area which had lots of sitting areas and board games. It's also right across the road from a beautiful park where people gather to watch the sunset each night.

If you're a light sleeper, note that it can get quite loud at the resort during the night when other guests are leaving for the airport or coming back from being out. I was woken up multiple times on both nights from the noise of either people talking or doors being closed. While the pool is refreshing, it's not big enough for the number of guests and I imagine it would get quite crowded during peak times.

The rooms were well appointed, unfortunately there were a few times we needed new towels and were not supplied by house keeping. We were able to get these from the front office. Pickles the bird is cute! The front desk were lovely, really friendly and able to accommodate our needs. Washing and dryers were $6 each. Nice and close to the cbd. Not the palms fault but the street sweeper does come along about 5am and hangs around. There is a park over the road that the locals tend to party/sleep in. But the location is amazing

The pool felt slimy, it’s almost like they haven’t cleaned it for a while, the tiles were slippery within the pool

The buffet style breakfast is delicious and good value for money. I wouldve liked some eggs but there was plenty of other food to eat (Also I realise there is an egg shortage at the moment so maybe that was why). Coffee machine was great and easy to use. We stayed in a bungalow and I loved that it seemed new and clean. It had everything you could possibly need and I thought the greenery and foliage around the bungalow made it seem more private. I could hear the birds and it felt like staying in a rainforest. The bbq on the balcony is a nice touch even though we didnt use it. The bodywash products smelled beautiful. I like there was always someone at reception, especially when you're not familiar with the area, and seeing the little budgie everytime we came and went was cute. Having snacks and drinks at reception was handy. The staff were lovely and very accommodating and the location is perfect for walking around the main cbd area, to the waterfront and some of the better restaurants and bars.

It wouldve been great if there was more off street parking but there is plenty of ticket parking right out the front.

We loved the green lush accommodation of the garden bungalow. Also the staff is very nice and helpfull

It was all good, but the breakfast was pretty unorganized. Good quality of good and drinks. But: too little plates, too luttle cups, empty fruits, empty cheese, empty this empty that and it took ages to refill. It does not downgrade our whole top-experience and I think the had not enough staff but still: we paid 20 dollars each morning and then would like to have some fruits etc etc without too much of a hassle.

The location was amazing. Went for an early morning walk along the esplanade every morning and there are so many options nearby for food and coffee. Room was compact with everything I needed.

I had a car and was required to park in the guest car park which is a short distance from my garden bungalow. Thought it was odd I couldn’t park in the spaces outside of my bungalow. One night I returned from dinner to find the car park completely full. Didn’t end up being a big deal, but as a solo female traveller the idea of non secure parking at night outside of the facility made me a little nervous. I ended up getting it sorted with the receptionist, so all was good.