The staff are always very friendly and helpful, the hotel feels very safe, secure and welcoming

Nothing negative to say about the property or the staff at all, the staff are lovely and the property is immaculate, I just wouldn’t recommend walking into the centre of Pisa by yourself, there are men walking around trying to sell you trinkets that they are carrying on them and they are very aggressive in their approach. I’ve learnt to ignore them but on my last visit one of them went as far as to jab me in the side because I told him to leave us alone when we were walking back to the hotel. There are police patrolling that do move them along occasionally but they seem to linger on the road leading up to the hotel and around the market at the end of the road.

The location was great, only a few minutes walking away from the Leaning Tower and a thirty minute walk from the train station. The rooms were clean and new. The bathrooms were very nice and we got a good garden view out our window. The reception was friendly. The building has a locked gate and fence around it, very safe.

The reception was closed the evening we got there. They sent us access codes instead, which was very helpful and we were still able to get in easily.

The hotel itself it absolutely beautiful. Architecturally a lovely building and inside very tastefully dressed hotel from room to room. We had a surprise upgrade to the most amazing suite with a massive jacuzzi in a room of its own. A huge bed, smells like a spa (in a subtle way). I noticed there were lots of deals online for the suite so try and grab one if you can. However the deluxe room we had booked also looked fantastic. The staff on reception were super helpful with suggestions of restaurants and helping us with parking. (Which is payable but worth it). Breakfast was a good spread although I didn't see hot food, but plenty to choose from anyway. I highly recommend this hotel which is also great value for money!!

Absolutely nothing to fault unless they were able to change the weather we happened to have on our visit! 😁 (Oh but they loaned us an umbrella when we set out to eat!)

The hotel is absolutely stunning from the moment you walk in. We stayed in the suite which is exceptional and quite possibly one of the best hotel rooms we have ever stayed in. The jacuzzi bath is so relaxing as is the complimentary bottle of bubbly! The staff are all incredibly friendly and couldn’t do enough for us, nothing was too much trouble. Everywhere was as clean as could be and the hotel had a wonderful atmosphere. Thank you The Rif for helping to make our holiday so enjoyable!

There isn’t one bad thing I could say about this hotel.

Our stay at The Rif was a really nice experience, with its secure location, tasteful decor, and welcoming atmosphere. The place looks exactly as in the photos; even better in real life because the interior smells lovely.

Just a couple of things: 1.) One bathrobe has reddish/brownish stains around the cuff; 2.) Only one available power plug, unless you unplug the lamp or air freshener to charge multiple gadgets at the same time. There's no lift in the hotel. We didn't mind though since we were just staying for a night with very few stuff to carry up the stairs.

Small boutique hotel short walking distance from Pisa Tower. I booked the spacious family room, which is conveniently located in a separate building from the main hotel. Due the rainy weather, I was pleased to find a heated towel rail in the bathroom, which added a cozy touch. Having traveled in Italy before, I appreciated how well-equipped the room was for comfort and convenience. There were power outlets right by the bed and workstation, multiple lighting options, and instant hot water and strong flush in the bathroom—details that made the stay easy and enjoyable. The front desk and bar staff were exceptionally friendly and welcoming, enhancing the overall experience.

Small friendly boutique hotel a short walk from the main sites. Ideal location for visiting Pisa and the surrounding Tuscal towns without a car (right by San Rossore Station). Highly recommend

Mosquitos (but they are everywhere in Italy in the summer. Difficult to get a taxi at the hotel - not the hotel fault - the traffic restrictions and the traffic but it is well situated for public transport - bus and rail and pisa is a small city - everything is within a mile or so/

Great location, friendly and accommodating staff, nice quiet rooms, great that it has parking (you pay extra for this) and lovely garden to chill out in. Leaning Tower of Pisa is so close and walking distance to great restaurants too but yet the hotel was peaceful. They were very accepting of the kids too.

Nothing really - the only thing the kids said they missed was bacon and scrambled eggs in the breakfast buffet, but they were pleased with the other selection and really enjoyed the sweet treats!

Location is an old villa but modern inside with a lot of attention to details. My room size was ok for a single, I got all comforts and services I expected. Very silent, right temperature, big shower with modern style, clean, fridge with water, nespresso machine and consume to pay drinks. Breakfast was amazing with more than typical 4stars food quality and variety. All ladies from reception to restaurant were very kind and nice with me. Parking inside the garden is a plus as well as the garden itself

Nothing to declare

The location of the hotel was excellent. It is 1 block from the entrance to the grounds of the Leaning Tower of Pisa. The breakfast was excellent with your typical Italian foods (prosciutto and cheeses) as well as baked goods, yogurt, fresh fruit, cereal, juices and sparkling water. You can ask for scrambled eggs as well to your breakfast.

We arrived quite late to the property due to flight delays so we had a quick dinner the first night - the caprese salad was excellent but the pizza was cold and the mushrooms were from a can. Also, the bathroom is quite tight.