The rooms were very comfortable, the location and the views were great, with the views of the river on one side and the massive San Mamés Stadium at the front which we were looking at from our bedroom window. In the city centre, next to a beautiful green park and the bus station was just down the road! We will definitely be back again some day.

We arrived late, at 10pm, and the restaurant which was next door, was finished serving food at 10.30. It would have been nice to sit in the small bar to have a a beverage but that was closed. There was a fridge with beverages so that was fine.

The room was very comfortable and spacious. There was plenty of space for luggage and clothes. Th bath/shower was good and the towels were very large.

The sink was cracked and one shelf in the bathroom had been fixes but you could clearly see the untidy finish on the repaired area. These details are mainly esthetic but they reflect on the maintenance state of the property. From the beginning of the booking I clearly stated that, since we were 3 adult males, we clearly needed 3 separate bed. We could never get a clear confirmation of this and during our various messages and calls we were just told that we had "booked a room (Triple Deluxe) and not a type of bed". This reply, having booked so many months in advance, left us quite anxious until the very moment of the check-in which was quite stressful.

Overall we had a very good stay, but the highlight of our stay was definitely the breakfast. Incredibly tasty and with lots of choice regardless of time. It was also running until 11am which was quite convenient for us. Asides the breakfast, the staff was very nice and the room was very spacious and clean. They even accepted to hold our luggages for half day, which made a big difference for us.

The only thing we didn't particularly enjoy was that there was a very strong perfume smell in the hallway and the reception, but this did not make it into the rooms, which still allowed us to enjoy our stay.

It was a good two night stay. The hotel was straightforward to get to from the city bus station and close to the Peggy Guggenheim Museum. Bed was good and comfy, the room could've been a bit larger but was ok. Plenty of choice of food and drinks for breakfast.

windows are soundproof but you would not want to open them when there is an event at the stadium as it is quite loud Restaurant with the city view is only reachable if you come out of the hotel, a bit of inconvenience when raining.

The location is excellent- right across from the Athletico Bilbao stadium, short walk to the bus an metro stations and a very nice stroll to the Guggenheim, Puppy and Gran Via! The food was outstanding, wonderful fresh ingredient, lots of flavour and expertly prepared- and that was for a group of 25, which is never easy. Staff are courteous, welcoming and very helpful!

Perfect location for attending a match in San Memes. Close to metro and bus station. Friendly staff. Good breakfast. Nice room.

Food in Mirador restaurant was poor. Only one staff on duty and she was run off her feet. Service was slow and food was poor. Smell of sewerage outside our room which meant we couldn't open the window at night.

Convenient location within easy walking distance of city parks, restaurants, shops and the Guggenheim. We loved the Hotel’s Miradores restaurant with views over the river. Modern stylish bedrooms with a bath and ours had an extra large bed.

There was no mirror over the table in common with a lot of modern hotels. Essential for make up and hair styling. Even a large free standing table top mirror would do! Great long mirror mounted inside wardrobe door when open.

The bed was amazing... Super king size and extremely comfortable. Location was perfect, don't think you could stay closer to a stadium without the hotel being part of it 😁. The staff from the start of the trip to the end were wonderful, all professional and courteous and welcoming.

My slightest issue was the Aircon in the room wasn't fully working, however we could open the window in the night and it never disturbed us

Clean and comfortable.Very comfy beds.Quiet area.

Location a bit remote, view to an industrial port. The room' s floor was sloped and the triple room is actually a double with an extra bed, however comfortable. The parking price was higher than communicated at the booking time for a simple place in an interior courtyard. Find a place on the street, in front of the hotel, it is much more convenient as price.

Room was good, breakfast was great value and brilliant selection.

We had a daily rate and when on the 2nd day I questioned as to why the complimentary tea and coffees in the room were not replenished, we were told this had to be purchased, even though these were not shown on the re-order list. This was disappointing along with the fact that the room service did not include having the cups and glasses cleaned except of a weekend, which I am guessing was due to different staff being on duty.