The bed was very comfortable and wide enough for two persons. The room was very quiet. The shower is nice and wide. The breakfast is adequately assorted and the kitchen team keeps up with the demand. Wifi works very well and is fast and available all over the place. Parking slots are sizable, althoug entrance is a bit complicated for SUVs, specially when exiting.

There is no real desk (althoug this is not supposed to be a business hotel) but this applies to any surface in the room, all of them are a bit too small for the expected task. My wife hates rooms with small hangers instead of a wardrobe, but it works for a one night stay. The shower takes a bit of time to reach a comfortable temperature, unless you like cold showers :-)

Lift was a good size for wheelchair access. Bedroom and bathroom, including doorways, were good for wheelchair access. Bed was quite low for somebody in a wheelchair. However, it was comfortable. Accessible bathroom was very good indeed. Parking is an issue for a wheelchair accessible van. Roof height of hotel parking facility is 2.1 m. My van is 2.4 m!

Would have preferred a higher bed. However, there was room underneath the bed for a hoist to slide underneath. The bed itself is on 4 legs with ample space beneath it. Hotel parking facility can only accommodate a vehicle roof height of 2.1 m. Details of local parking facilities for vehicles with a roof height larger than 2.4 m would be helpful. If the hotel held information about the local disabled parking bays, that would be helpful. Many of the disabled parking bays need advanced parking applications. However, the receptionist at the hotel did do their best.

Staff were very friendly, helpful, and had a great knowledge of other languages. Our room and the whole hotel were very clean and in good condition. Continental breakfast was good with lots of choice. Didn't feel like we were settling for second best due to it being a "budget hotel".

The only slight negative was location- out of the main centre - but this didn't really matter as there were great transport links and a metro station at the bottom of the street. Definitely purchase a Barak Card for travel on trains, buses, trams and the Transporter Bridge.

Great location in Bilbao Centre, handy to everything Trains, Tams and Buses. Short ride on Tram to No 1 Bilbao attraction Guggenheim Museum. The Staff is also the key ingredient for your stay and the Ibis Bilbao Staff are exceptional. My Wife and I have been World travellers for decades and stayed in a huge variety of accommodation, this gives us we believe a certain edge when handing out comments. A big thank you all of the Ibis lovely people - Julem, Adriel, Nerea,Xavier, Andrea, Javier, Hailin, Ibon, Laura and their Manager Cecilia. Apologies for name spelling and any of the Marvellous Staff that we have left out.

You can’t fault the Ibis Bilbao. It’s not Five Star, however it has all the attributes of a 5 Star Hotel and all for the Right Budget friendly price.

The undoubted advantage is that the hotel is basically new. The interiors are clean and not damaged. The room is quite pleasant as for the budget version. The original solution is that there is no separate bathroom - shower cubicle and small sink are exactly in the living room. It's good that the toilet is quite isolated and closed ;) Breakfast is quite ok. We only missed some, at least one vegetable. There is not that close to the old town and the main city center, but the tram and trains are just around the corner and really at a good price. Buy a Barik Card and you will be nicely surprised. On the other hand it is just 5min walk from the Bus station, so it depends what are your needs.

The hotel is within walking distance from the bus station what was very important for me. The tram stop is very close to the hotel - this is the nice way to get to the old town if one does not want to walk. Breakfast was ok - several types of ham, sausages, pastries. Remember to get a hair dryer at the reception during check-in.

It would be nice to have more soundproof walls. Would be nice to have vegetables included into breakfast choises.

The hotel location is excellent - close to the intermodal node of the city and a bus to Bilbao airport. The hotel was cosy. Breakfast is OK for its price.

Rooms are small, even for Ibis standards. Its only significant issue is a window orientation to small inner yard, which completely ruins privacy if blind is up. Breakfast is OK, as I said, but, considering several meat and cheese options, it would be great to add some vegetable.

Everything really. Great location close to San Mamés (was visiting for the Derbi) and nearby Pozas Street. I'm a shocking at speaking different languages and reception staff were always helpful when spoken to even at 5am when my room wouldn't let me in. Little things but they go a long way. On a budget but it was clean and tidy, just about everything you need at a great price and of course the bed was comfortable. I was actually out in the 2nd room on the ground floor which I was initially worried about but I barely heard a peep for 3 nights (and late mornings straight).

Very little, having fairly late nights out on the town left me a little bit worse for wear the following mornings. Having a kettle and coffee / tea would've been helpful but all that said there is literally a coffee house over the road and hot drinks available next to reception so unless you do a mad one like myself it's not an issue.

Very clean, bright airy spaces, vending machines with decent coffee and not crazy prices, room had everything we needed, borrowed a hairdryer from reception after getting caught in the rain. Friendly staff at reception, welcome pastries a nice touch, decent location, about 20-25 mins walk to the Casco Viejo

Room was a bit small, no view from the window, shower was not adapted with grab rails, which didn't effect us but could be useful info for others

Was out during the day, used room for sleep and sanitary functions only, met my expectations that way. Overall quiet. Staff, when accessed, were extremely helpful and kind, actually going out of their way to assist me! Very much appreciated!

I stayed for 8 nights which provided ample time to evaluate the bed: really not very comfortable with the topper moving independently and skewed off from the main mattress. I actually fell out of bed once🫣😯 Two nights very noisy teens yelling and running up and down the floor until midnight.