Good communication at all times with owner/manager.Room was clean and very comfortable,fridge in room a bonus.A communal kitchen was spotless and well equipped.This was my second stay and I would definitely book again.

I was travelling alone and the outside appearance of the high fencing was a bit daunting,perhaps more lighting would be good as quite dark at entrance to property,however I did feel safe and secure once inside the property,keysafe system is very good.

Location was ok . didn't realize that the town which so close to Gateshead.got on the bus,but missed stop because bus driver didn't know the area.no props getting there and back in the evening and going home.good pub next door and good chip shop.great room,comfy bed,good shower and a had a great night's kip.once I read my emails,thanks to a couple telling me,I liked the fact you needed a code to go through the gate and to collect my key . great idea.

No staff were around when I got there and left,but that was not a problem.

Good location for an event we were attending at the Rugby Club. Very secure with coded entrance and key safe box. Spacious room, clean and comfy with towels and linen provided. Good sized en suite shower room. Great to have the option of a shared lounge/kitchen area as well. Plenty of places to eat/drink right on the doorstep.

Some noise from the room above when people were walking about.

Overall the accommodation is very good. Initially I was disappointed that the kitchenette wasn't in the room but was a shared facility, as there was a picture of it in the room photos on booking.com. However the kitchen was well equipped except for the lack of a decent knife. My bedroom was spacious, comfortable and fairly newly decorated, and because it was at the back of the house it was very quiet with no road noise. Everything fairly clean apart from towels which looked as though they had been used for cleaning and were stained. The best part of this accommodation is the host, who is a lovely lady and went out of her way to ensure that I was comfortable, warm and had everything I needed. So you can forgive the little imperfections, and if you're looking for clean, decent and safe lodging then I recommend it.

Location good but not near a Metro station, really easy car parking (free), good directions and for the price I paid the room was super clean and comfy. Fridge in room and access to kitchen a bonus. I stop in Newcastle regularly and I am definitely intending to stop here again.

Nothing.

Very convenient for Metro Centre, Derwent Walk. A good base for visiting different places.

Entrance is in an alleyway - a gate in a tall fence. No street lighting so a little intimidating if returning after dark, as you have to punch in a code to open the gate, without lighting.

The property was a great last minute booking for the Great North Run - a 15 minute bus ride into the city was ideal for us! Lidl across the road was super useful and the fridge in the room was a great addition we were not expecting! We were able to leave our car in the car park close by all weekend free of charge which was perfect!

Nothing that we didn’t like!

Initial impression was that it was difficult to find and the immediate area was not particularly salubrious. However the warmth of the reception was good and the comfort level of the room was great. It was ideal for a short stopover but might disappoint if someone was using it as a holiday base. Externally it was not very appealing but the room was good and very clean. The proximity to local takeaways was really useful too. Kitchen facilities were basic but it was good to have access to these and a fridge in the room is a nice, helpful touch.

The location, as explained above and the fact that parking was not on site and could not be seen from venue.

Good room and facilities. Clean and comfortable.

The cleaner came in unexpectedly at 9.30 in the morning. I was the only one there and they did not call out or anything so that could perhaps be better managed. Also the plug sockets by the wardrobe didn't work.

It was a nice room in a cottage tucked out the way so as to not be disturbed. This being said it was easy to find and the first time the staff met me at a landmark to guide me around. They were ready with suggestions for what to do and where to go as well as knowing about the transport. There was everything I could’ve needed there and all for a really good price.