The room was very comfortable & had a lot of space. It was nice having a full kitchen to use also. The breakfast was hot & delicious. And the staff were great

The bathroom could use updating, several of the cabinet doors were broken/ falling off

Breakfast was good and staff service great.

Didn't offer laundry service, only coin laundry.

Delicious breakfast included, safe zone to stay in with your family.

Safe and clean.

Nice, clean, updated, and friendly staff.

Noisy guest, but that is an uncontrollable variable.

Very clean

Breakfast was just ok

Comfort quality and amenities.

Location. Facilities are excellent, staff friendly and helpful.

I liked the location of the property. Nice pool. It's location is close to shopping and restaurant's. Nice and close to Kings Island which is why I chose to stay here. The guy at the front desk on Friday evening was very helpful with finding a close by bar to grab a drink at before the event I was attending at Kings Island.

There was trash (empty little potato chip bags) still in garbage can under the desk, cleaning staff didn't take care of that or vacuum the floor. When using the shower the whole floor in the bathroom gets flooded because of poor design. Be prepared to ask for more towels while staying here. There was a bar tender on Thursday evening when I got there and was told there would be one on Friday but the bar was NOT open on Friday. No bartender on a Friday evening is not acceptable. I was hoping to have a drink before I went to the event at the Amusement Park instead I had to ask the nice guy at the desk where the nearest bar was to get a drink before I went to the event.

Staff friendly ac worked well bathroom nice king bed nice kitchen nice

Sofa bed not a bed very uncomfortable housekeeping did not come to change garbage cans or take dirty towels booking.com said check out was 12 hotel said it was 11

Nothing

How you guys let people in your building but couldn’t let us stay one night bc you weren’t “open”