If within budget, book a room with a view of Napoli and Mt. Vesuvius, absolutely breath-taking!! Lovely staff, helping throughout our stay. There is a shuttle bus leaving about every hour to take you to town - very convenient!

Beautiful location ,stunning views of Sorrento and Vesuvius. Very clean and comfortable rooms , lovely staff in all departments very friendly and welcoming. We had a sea view room and it's worth paying extra for that. Food was lovely with so much choice especially at breakfast. Evening dinner on the terrace is a must as the nighttime views are fabulous. Lovely pool and garden area .I also had a facial in the spa which was fantastic. The hotel has a courtesy bus into Sorrento which is real advantage as taxis are very expensive and because of the location walking into town is tricky because there are no pavements on the winding road down.

Possibly in the height of the season the courtesy bus I should imagine is very busy

What an incredible stay! From the moment we arrived we were given 5 star treatment. We were upgraded to a villa from our original room and it was absolutely beautiful, what a wonderful surprise. The room was spotlessly clean and the design and interior of the whole hotel is second to none. You just cannot beat the view and lounging on a sun lounger whilst drinking in the incredible view of the mountains is and experience you’ll never forget. Every single member of staff is so helpful and friendly and really make the hotel feel welcoming. Breakfast is extensive and delicious and you can eat overlooking the ocean. Plenty of space around the pool and a great poolside bar and restaurant. The shuttle bus into town is great and runs regularly, it can get busy but they do extra runs and we never found much issue, it saved us a lot of hassle knowing we had transport we could rely on. We had the most incredible stay here and want to thank all the staff who made it what it was for us! We hope to one day return

Buffet Breakfast - great choice and very good quality ; all the staff were incredibly helpful and attentive. Evening meals - a bit more pricey compared to restaurants in Sorrento town - however quality and choice was very good. We had booked a sea view room; however, we were given an upgrade to a Garden View Sea View Room, which was a treat and lovely surprise, allowing us to see the Bay of Naples and Vesuvius. The room was comfortable, plenty of space, immaculately clean, plenty of storage space and a fridge. The free shuttle bus worked really well and always on time. We would definitely return.

Bathroom Towels are tired - would have expected a better quality. Small Safe - not big enough for ipad or laptop.

Staff answered emails quickly. Upon check in we were upgraded to a newly renovated part of the hotel which also allowed for increased pool use (private pools). Breakfast was phenomenal and staff were wonderful! Staff helped with set up of excursions and transportation when needed. Dinner options and service was above par. I enjoyed a relaxed atmosphere. Rooms and hotel were clean and comfortable. Views were amazing. The shuttle service offered was very convenient to get into town, once we figured out where we were going.

Information on where to go when leaving the shuttle into town. We walked around for awhile the first time off and had no idea how to get downtown or to the marina when dropped off. We finally did end up asking the driver, he and another couple staying at the hotel assisted. Also, I spilled a drink one evening, accidentally of course. We were charged again for that drink (in previous experiences, I have not had to re-pay for the drink. I would understand if it continued to happen, but once, I would think they would replace it free of charge). These are definitely minimal items and would not be a deciding factor on staying there again. I absolutely would return in future travels.

Had a great time from start to finish. This hotel is a jem in sorrento. With a free shuttle bus that runs every hour to drop you a shirt distance into the town. The view from our room was just class. The cleanliness of room and hotel are second to none. The food is beautiful and the staff are excellent . They cant do enough for you and are so friendly. The inky criticism is breakfast. I would of loved more selection of freshly chopped fruit. But its a small point as breakfast was lovely.

Breakfast needs more options of freshly chopped fruits.

This hotel truly has the best views in Sorrento. Our room was very spacious and clean. The bed was very comfortable. A cot was set up for our daughter in the room which we really appreciated it. The view from our room was absolutely spectacular. We had a gorgeous dinner in the restaurant during our stay. The staff are really fabulous. We would definitely stay again.

You can’t easily walk to town from the hotel but they do run a frequent shuttle bus. The food and drink is pretty expensive but we found the Amalfi Coast in general to be quite expensive. Other than that, we really enjoyed our stay.

Amazing view from the balcony. Exceptionally high standards of housekeeping and maintenance of the room. Beautiful tiled floors in the room. Small fridge. Tea and coffee kettle station. Delicious buffet breakfast with so much choice, flaky croissants and omelette station and fresh fruit!

Everything was great. If I had to find something it would be the walls are thin - were below the restaurant so could hear all the chairs scraping on the floor every morning and could hear the person in the room next to us coughing - but it did not affect our sleep. Also if TV had Netflix option as only English channels were news channels

A group of 6, 2 arrived without passports ... living in Italy, but being Canadians, we forgot we still need to travel w our passports... with very helpful and friendly staff, we were still able to complete our check-in. Staff also upgraded our rooms to make our friends' birthday even more special. Our rooms were amazing and overlooked the sea. The facility was stunning, clean, and beautiful. We had breakfast that was included the next day. It was good. The valet gentleman helped my friend park her car in a better location in the lot so she would feel better about it not being damaged. It was very appreciated. There was a shuttle with organized timing, which we were very grateful for when going to centro Sorrento. The driver was very friendly and even played a Canadian song for us when he found out we were from Canada. Overall, we had an amazing time/experience at ur beautiful hotel. You had amazing staff all around. We will visit again. Thank you.

The hotel is lovely. Breakfast was amazing, the staff was equally amazing. Our room was a nice size and the view was spectacular! We also had a free shuttle into town which was great.

The room was nice but a little dated, the decor needs an upgrade as well as the bathroom. Also, it would be nice if the pool had longer hours, with kids it would be nice to go for an evening swim after going on a tour or walking all day, hours should be extended to 9 pm.