From the moment I walked through the hotel doors, it felt like I was being transported back in time. The hotel has a quiet, refined charm, being the oldest hotel in Montreux it has kept it's character throughout. Heading upstairs to check in, I was met by the loveliest lady who walked me to my bedroom to show me around and made sure I had everything I needed. I booked to dine in the restaurant that evening but it was very relaxed so I could turn up anytime between 1900-2000. When I arrived, there was a single table already set up for me. The food was outstanding, they put on a set menu which changes daily and the food really is of such a high standard. I sat out on the terrace towards the end of the evening to catch the sunset and the staff remained very attentive. When I checked out in the morning I was able to leave my bag so I didn't have to carry it around until I left.

Nothing, I thoroughly enjoyed my entire stay and would definitely recommended this hotel to anyone coming to Montreux. I will be back as want to bring my partner next time.

We had a wonderful stay at the Masson Hotel and thoroughly enjoyed our time there. The place is truly charming, with a delightful vintage ambiance that makes it a perfect spot for a family getaway. The staff was incredibly helpful and supportive throughout our visit. Our room, number 21, was spacious and offered a stunning view of the lake. The beds were comfortable, ensuring a restful night's sleep. The breakfast was really good and tasty, featuring a small but delightful buffet with both sweet and savory options. We particularly loved the porridge with raspberries. You will get there a good coffee as well :) Reaching Montreux was quite convenient, with a bus stop just a 10-minute walk away. The hotel also provided us with a complimentary discount card, which included free public transport and additional discounts on entry tickets, trains, boat cruises, and more. We’re already looking forward to returning one day!

Hotel is as advertised, historic and outside of Montreux proper. It is easily accessed from train stop they specify, but also an uphill climb and challenging when dragging luggage. Despite this, the location is beautiful; we had an amazing view of the lake from our very comfortable balcony. Room was very clean and spacious. We regretted that we were there for only one night. Beds very comfortable and bedding crisp! Staff very friendly and helpful. Breakfast generous and dinner was excellent. Highly recommend.

No complaints. If the expectation is for new furniture and furnishings, this is not the place for you. It is a historic hotel and lovely.

We got there early and the owner lady was so nice and welcoming. She gave us a good tour of the hotel and our room. They gave us a pass which gives us free access to the castle nearby and a few other things. I think it also gives free transportation. The breakfast provided was great. I will go back to this hotel again. We have to pay for the dinner and it's like 60 CHF something for a 4-course meal for one person. We ordered the dish of the day which cost like 29 CHF. The view from the room was also great. There was no fan or AC in the room which I got but we opened the window and kept it open for the whole night and the cold breeze from outside was the only thing we needed.

The wifi service was very poor.

Excellent location, surrounded by quiet and cute neighbourhood, and has fantastic view of the snowy mountains and lake, every morning the first thing I did was to go to the balcony and took pictures. It was extremely easy and quick to reach by bus 201 from Montreux centre; Staff were extremely helpful and welcoming, learnt me tips and we had funny conversations, I felt at home. It’s a family business and you could tell staff work like a lovely big family; Breakfast was very cute and many choices, loved the bakery, hams, eggs, yogurt, melons, milk etc. I believed the owner of the hotel was serving guests during breakfast every morning, by asking my room number he knew how many people were coming with me for breakfast (so that he could suggest a table), such an impressive detail which makes you feel this is a super nice place to stay; Interior design and decoration was fabulous, it felt like a mini Downton Abbey. Although it is now almost two hundred years old, it is just so elegant and cozy. They have menus from 1900s displaying on the wall, many old but beautiful drawings of the hotel in 1800s & 1900s. You would feel you are witnessing and becoming part of a history. One hundred years ago, there was a woman who travelled to Montreux by ship from the other side of the continent by herself, she wrote a diary which inspired me one hundred years later, it is very mind-blowing to think the hotel might have seen us both now:) I chose the hotel for this reason, and very pleasantly I enjoyed very much the stay!

The only thing I would like to mention here is the thin wall, probably because the hotel is such a historical site so this is understandable. On the second and third night I could hear very clearly the man snoring in the room next to mine, which was a bit weird. Luckily he became quiet after some time. Also the sound of guests walking around was obvious, but everything went quiet during the evening (I would say at least from 10pm to 7am next day) so not a problem for me. As the overall experience was too nice, especially from the nice staff and view of snowy mountain, and considering its rich history, I still gave it a 10/10.

Old style hotel with a soul. I enjoyed the interior decoration and will definitely stay here again if I ever return to Montreux. The breakfast was served in a beautiful room.

I have nothing to complain about this hotel. Although not on the city center, it was easy to get to with the tram. One climbs a steep hill, however it was refreshing and the view over the mountains and the lake was spectacular.

Room: clean, cute, nicely decorated. Breakfast - pastries, fruits, yogurts, cold cuts. Not a great variety but enough. Hotel provides parking (15CHF/night) which is very convenient. Walking distance to the lake and restaurants.

Walls are thick (so almost no mobile internet) and wifi is too weak unfortunately. Beds are "old style" - cute but uncomfortable.

The room was spacious and the breakfast was nice. The staff were very friendly and helpful, and the front lawn has a beautiful view overlooking Lake Geneva. We didn't eat dinner there, but we had wine in the bar one night, and it was a relaxing and lovely environment.

The towels and washcloths were threadbare and even unraveling. Our room had no place to hang things - there was a locked wardrobe and I asked for the key, but did not receive one. We paid extra for a lake view, which technically we had, but our room was on the first floor and it was a bit difficult to see the lake.

We had a wonderful stay at the hotel, enjoying the pleasant accommodations and the breathtaking view of Lake Geneva from Room 32, even though it didn't have a balcony. The staff was exceptional, demonstrating a high level of professionalism and attentiveness. Additionally, they provided a public transport ticket during our stay, making it even more convenient to explore the area. Highly recommended!

If you happen to have an oversized bag, it might be more convenient to consider taking a taxi, as the hotel is located uphill. The breakfast provided was satisfactory, and I haven't tried any other meals, as they appeared to be a bit on the higher-priced side.

We loved the hotel, its position and charm. The garden was beautiful and the interior was classy with relaxing music, fresh flowers and a quiet elegance. The room was well equipped with a wonderful view. Check in/ check out was smooth and we had a warm welcome. We thought the continental breakfast was good quality with reasonable choice and a good ambience. The small town and lakeside setting is stunning. There are easy access routes to Montreux, including regular buses and the promenade walk is wonderful.

It's an old hotel, there was no air conditioning, however the sheets were light and we slept well with the balcony door ajar to let some air in. The evening (set) meal was served attentively and again in a lovely setting however we thought it was over priced and without options as far as we were aware.