The underground car park is very good and secure . The rooms are fairly clean with good view of Lake Geneva. The mini bar selection is very good . Lots of complementary coffee and juices within reception . The gym is fairly small but has all you need. The sauna and steam room a plus . The indoor dining is sufficient . Improvement to have more selection in the menu . 3-5 options is not enough .

They just need to be a little more thorough on the cleaning in rooms and smell of dust . Therefore I left the windows open for circulation of air . The bathroom chrome finishing on bath tub is rusted and should be replaced . The hotel is under refurbishment so the swimming pool and hot tub and rooms still not finished . I guess the hotel is making the effort to modernise . Therefore I am looking forward to come back again and see the improvement .

I went for a staycation and the hotel exceeded my expectations. It had a hot jacuzzi at the rooftop overlooking the lake, sunbeds, spa and hammam (and gym). The hotel offered complimentary mini bar drinks (which is so rare in Switzerland), free popcorn and some drinks/tea in the lobby round the clock. I went for a staycation and absolutely enjoyed it so much. The lake and mountain views from my room were insane. I even had a speaker in my room which I loved him. There was also a bath tub in the bathroom and the hotel also had an amazing restuarant.

One of the main lamps in my room wasn't working (I mentioned this to the hotel but they probably forgot about it) and the door lock got jammed at one point but the hotel quickly fixed the door lock.

We were very happy with our stay at Mona! Their new branding is friendly and inviting. The hotel itself is at a really central location with lovely facilities and a friendly staff. But the highlight for us was our room which was really comfortable and had the most amazing view (see the picture)! Really enjoyed sipping complimentary beverages at our balcony!

When we checked in the room was ready yet the sofa bed was not yet made. When we raised the issue we were informed that the bed will be made in the afternoon which we found a little bizarre considering we should be able to use the room as soon as we check - what if we wanted to use our beds right away? Not a big issue at all however, and the staff made sure the bed was made in no time :)

Smart hotel in a fantastic location -very close to station and right on the waterfront. We had a large room with a lake view from the sheltered balcony. It was only March but we used the balcony a lot! Wonderful to wake up to such a great view and have a coffee watching it. Huge comfy bed and sofas. Recently refurbished. Shower a little awkward as over the bath - a little old fashioned but otherwise they have done a great job modernising the hotel. We ate in the restaurant - very nice. Would stay again and thoroughly recommend as a great choice of hotel for a weekend in Montreux.

The shower - a bit awkward and poky situated in the bath (but perfectly adequate and very clean, I’m really nit picking!)

I travelled around Lac Leman last autumn. I did not expect a brutalist waterfront tower in Montreux to be the best hotel on my entire trip. And yet it was. Where to even start. It was extremely easy to find, rising above nearly all the buildings in the city. Hotel staff were very kind, spoke multiple languages (even Portuguese and Dutch, call me surprised), and had all the time in the world to explain things about the hotel and city. The moment another guest arrived, a receptionist magically spawned from a backdoor near the entrance, making sure guests never had to wait. The elevators have a retro vibe, with folding inner doors, but at the same time are completely modern and fast. If you aren't too high up it is also recommended to try the spiral staircase. The rooms themselves are gorgeous. We paid more for the privilege room, but it was worth it. The balcony has full lake view, and is shielded from the wind. The bathroom isn't large but has all the amenities you need. The beds are extremely comfortable, neither too soft nor too hard. The carpet is also clean. But what won me over was the breakfast. It wasn't cheap compared to other hotels I stayed at, but it was worth every penny in sheer abundance. The breakfast area is also pretty nice, with windows overlooking the lake. I have no doubt dinner at the hotel is also great, but I am someone who prefers to try the local backstreet cuisine.

They do advertise with a hot-tub outside on the property. However, don't expect anything, because any vision of a luxurious hotel hot-tub will just leave you disappointed. If you like chilling in water, the lac Leman is a much better option. Finally, and this is not really a negative, but it is important to note in light of my positive review: Mona is not cheap. You get more than you pay for, that is completely true. But you will pay a pretty penny.

When I saw the hotel from outside I wasn’t sure I took the best decision, however my opinion changed as soon as I went to the front desk. They did a great job of rebranding and renovation of the building without losing the “riviera” touch and keeping a little bit of the 70’s/80’s ambiance. Everything was very clean, furniture impecable and staff was very kind. Room was small BUT amazing, we booked the panoramic room so you could see the lake and the city and it is worth it. Breakfast was really good, with good alternatives and even a chef. Jacuzzi and sauna is the cherry on the top.

We loved the welcome we received, we arrived prior to check in and the lady on reception was very helpful - we could leave our luggage and bags, had a refresh and drinks before getting our free riviera card. We made the most of a sunny day and hopped on a bus outside and visited château chillon - highly recommend with the discounted Rivera passes. We got off the bus a few stops before and visited the play parks for our little one , enjoying the lovely lake views. The shops and eateries are all within walking distance, bikes are free to use prebooked. A spa is also available, sadly we did not have the spare time to make use of this and had an early checkout missing breakfast. Our room was great, the beds comfy and sofa bed made up for our little one - with a free minibar 😊 Would definitely stay again and highly recommend.

Amazing Stay in Montreux! Our stay at this hotel was absolutely incredible. From the moment we arrived, the staff provided exceptional service and made us feel so welcome. The rooms were spotless, beautifully maintained, and offered every comfort we could ask for. The highlight of our stay was the mesmerizing view from our room – truly breathtaking and worth every penny. To top it all off, we were pleasantly surprised with a complimentary room upgrade, which made our experience even more special. If you're looking for a perfect stay in Montreux, this is the place to be. Highly recommend it and can't wait to return!

Nothing

I am a regular guest at the hotel. Unfortunately, I always notice that the people at reception can't find my information. This time, they only gave me a 24-hour Vaud Card, but I was staying at the hotel for three nights. Then I had to buy tickets and make sure I didn't have to pay the fine. Afterward, I went back to the hotel to get the Vaud Card for the next two days. When I checked out, they couldn't print out an invoice, etc.

The location of this hotel is perfect....close to train station and equally close to nearby attractions. Lobby area was clean and expansive for the area. The view of the Swiss Alps is just spectacular and breathtaking. Our room was very nice and even came with a small balcony, perfect for some sitting down with a drink and admiring the view of the Alps and beautiful Lake Geneva. Nicky at the front desk made the check-in process quite smooth and expedient. Plus he gave us some advice on restaurants and places to go....definitely an asset to his profession. Safran restaurant located at hotel was absolutely great....food choices was superb. Would highly recommend this 4 star hotel !!!

no complaints whatsoever