- the hotel team is very friendly and nice - the beach is perfect: a mix of sand and and rocks is amazing. It is the perfect place for children. Also you can snorkle and see some cute fishes. The hotel is directly at the beach, what is very comfortable. - Best sunrise in my life! (By cloudy wetter) - Very quite, no parties, no loud music. It is the perfect place to relax

- we stayed in Deluxe room and have seen, that the doors has a mini hole, so the little lizard was in our room =) It was cute, but little unexpected and we have brought him outside. Maybe you can make the doors more safe. -the breakfast menu was a bit limited. There are only 6 dishes. If you have booked a room with a breakfast you can choose one dish for free. If you want to eat more than one dish, f.e. fruit Salad or Joghurt, you need to pay extra. - only black tea ans no fresh pressed juice.

The location was amazing. Had a sea view room and the view couldn’t be faulted. It’s a perfect beach and the hotel was quiet and friendly. The staff were lovely but in particular Mr Min in the restaurant who had a natural warm demeanor and was very attentive. He is a credit to the hotel. The pool was good and the rooms we good quality. The breakfast was good although the children didn’t seem to enjoy that much.

Nothing really. Perhaps the restaurant is a bit quiet at night and over priced compared to other places we have stayed.

Nice hotel, but it’s right on a busy road. We could hear cars and motorbikes in our room. Nice beach, shallow , it’s said to be the the most beautiful beach on Samui. Lamai center is 25 min walking. There are good restaurants 7-10 min walking and an amazing french bakery 25 min walking. Overall we had a good stay, rooms nice, beds comfortable, bathroom ok. The restaurant at the hotel has tasty food but little pricey.

The location is amazing! Right on the most beautiful beach on the island. The staff were supper nice and friendly, the room was clean with the best view. We stayed 10 nights in Kohn Samui, the first 8 nights we spent in two different 5 star hotels and the last two night at Crystal Bay, and our favorite from all three hotels was Crystal Bay. The room, service, food, everything was high quality.

Room was good although pictures made rooms look bigger. Staff fantastic always that Thai Smile. Lovely beach cleanest I've been to. Had to share with 300 other tourists and locals on weekends. The Restaurant was great the food always fresh. Lots of massage spots and other Restaurants on the beach too. Would recommend this resort.

Buy some insect spray, lots of flies and little midgees. Plenty of good sunscreen. About 10 minutes out of Lamai, taxi truck ride about $8 each way. Lots of bars in town.

Brilliant little beach. Some say best on Island. We are not familiar enough with the entire Island to comment but Crystal Bay Beach gets a thumbs up from us! Get up early and snorkel with the many species of brightly coloured fish before humanity arrives en masse and the water becomes murky. Was tossing up between hotels along Crystal Bay Beach. So pleased we chose Crystal Bay Beach Resort. Best for location. So pleased we chose an ocean view room. Room was clean. Good size. Comfortable huge bed. Sofa. Chairs (inside and out). Drying racks (2). Water, coffee, tea etc supplies topped up daily. 2 towels per person supplied. Lovely tree shaded (in part) elevated seating area directly above beach with loungers and umbrellas and water to wash sand off feet. While we were staying we could always get a spot (Resort may want to enforce guests only rule as non guests took advantage). Book swap shelves. Mostly European languages. Very good local restaurants within walking distance. Shout out to Silver Spoon, Maitai and Iamchai. 711 is 10 minutes walk away. Didn't eat at the restaurant at the Resort or use the pool (the beach was too nice, in the case of the pool). The Resort is dated but maintenance seems on-going. This isnt the place for you if you like fancy resorts. It's the basic, honest, clean option with a top location. Staff were friendly and helpful. We would definately return.

Resort has main road at rear and even in an ocean view room road noise was sometimes noticeable. We would not want to be in a road side room for that reason (amongst others). We kept getting tiny white flecks of stuff all over anything we left outside and sometimes on stuff left near the doors to our balcony. At first we thought pollen or the like but ultimately concluded it was ash from ashtrays in adjacent rooms blowing into our room. Yuck. We suggest Resort invest in ashtrays with lids for balconys. Unbelievable the amount of people staging what we can only guess were supposed to be the perfect Insta photos in the water around the rocks infront of the Resort, and not actually swimming. Kind of baffling to oldies like us. Lol.

The location of the hotel was perfect for our family after a busy week of travelling around. It was peaceful and beautiful. Our rooms had the most amazing views and we loved the simple, clean decor. The food was so good, we loved the breakfasts! You can also eat at the Crystal beach restaurant and use the pool there, plus there’s a fire show twice a week. Finally the staff - so warm and friendly. They really made the stay perfect! Thank you! Top tip bring water shoes and your own snorkels as there are plenty of fish to see from the beach.

Nothing!

The location and view of the hotel is amazing, right on the most beautiful beach. The staff were so lovely and accomodating, the breakfast from the cafe was great. We had a really lovely stay and would definitely come back to this hotel.

The water in the shower didn’t get more than warm, we brought it up with the staff but they said it was as hot as the water went which was a bit annoying. The pillows were uncomfortable but the staff gave us different ones when we asked. The hotel itself is a little old and could do with some Reno’s but overall was so wonderful

The location, the great view, drinking water for free, the staff.

The hotel is quite far from everything. The room that we had was facing the morning sun and it was impossible to open the curtains or to sit in the porch. Also the curtains weren't good enough to hide the sun so we woke up early every morning. Also there was no privacy in the room because it was right near the outside dining room, so the curtains had to be shut down all the time.

Nothing wrong with this place. It does the job. It was super clean and the pool was nice as we had spent lots of time on the beach up to this point. The waiters were very attentive and warm. But food wise, go to local places and the Lamai night market. Imchai Thai Food up the road is sooo good. So cheap too. It was missing a little bit of a personal touch. Also, call us hopeful, but when we arrived we found that are room was essentially kerbside in the worst location in the hotel. There were two better rooms available and (at 5pm) they still didn’t want to upgrade us unless we spent £120. Which is fair, just not going above and beyond. Like I say, very much a clean and tidy 3* hotel.