The area was more than we expected. It's surrounded by restaurants,coffee shops, ice cream shops,antique shops, and history. Bed was comfy, air-conditioner, towels changed 3 times throughout the week( we stayed 7 nights). Really big selection of breakfast, but served in a different hotel(2-3min walk). We had a couple of tours booked that started early in the morning, so 2 days we got packed breakfast(great selection too). We loved every minute spent in the hotel and around it.

Nothing

Simply everything. Welcoming, helpful and quick communication. Easy assess at any time of day or night if flights get delayed. Beautiful room and loved the choice of LPs for the record player! Great location for trams/Auschwitz tour pick up/train to mines/walk to Old Town or Schindler’s Factory. Amazing buffet breakfast over the road (green door). Instant response to my pulling one of the curtain hooks off (sorry and thank you). Second time back…even more lovely than the first! Thank you Marzena for your generous welcome and it was a pleasure to meet you.

Absolutely nothing!

Super service. Easy check in instructions. Amazing location in the heart of the Jewish Quarter. Great support from the hotel staff who took care of some minor issues with the TV (came in person at 930 at night from another location). Got a great recommendation for a brunch place just around the corner.

The first night there was some noise from the restaurant in front of the hotel. When I noted this they moved me to a room at the back on the second night which worked perfectly. I slept better in this hotel than I have for months.

I really love the staff (Marzena and Iryna). They are very kind and resolutives. Also Marzena, the manager, explains me some things concerning Kazimiers, the city, and other places in Kraków. The location is also really nice, in the heart of jewish cartier, Kazimiers. There are a lot of bars, restaurants, cozy shops, 2n hand shops, nice streets, sinagogas, museums, etc. It's a chill but also vibrant neigbourhood. I recomend Kolanko n°6, just in the street in front of the Hotel, for Breskfast. They serves a buffet Breskfast from 8 am to 12, for 42 zlotys. They a nice and cozy interiors, also a very nice interior garden (see photo of the Breskfast in the photos attached).

All the things was really nice. In my case, I make a reservation for single person and the bedroom has individual beds. I usually prefer bigger beds, but despite this, matress and bed was really comfortable.

I stayed at this property over ten times in the last twenty years or so (previously it operated as a full service hotel) Fantastic location in the middle of Kazimierz district. On top of the best Argentinian steak house in Poland. Next to all the best bars of Plac Nowy. It is now run „automatically” with coded access to the keys etc, which is efficient. Rooms are furnished in the „old Krakow apartment style” which is a very nice touch.

My room this time was on the third floor. It was perfectly manageable for me (65), but if you prefer a lower floor accommodation you should ask for it when reserving the room.

The place has a perfect location to reach all tourists attractions. There are many good options around the accommodation to test the delicious local Polish cuisine. The room size is ideal for a solo traveler and spotless. Good water pressure. No elevator but I had no trouble with that. No noise despite being close to many restaurants. Comfortable bed. I was allowed to check in earlier by contacting via telephone with the person in charge. The breakfast is not served in the hotel but in some restaurants around.

We really enjoyed the size of the room. There was plenty of space to relax after a day of touring. It was exceptionally clean and the record player was a bonus. I enjoyed talking to the manager Marzena. She gave us lots of good advice for restaurants in the area. Kazimierz was packed with restaurants and bars and about 15-20 minutes from Old Town. We were very happy we stayed here and would come again.

Very nice small room with a bathroom, very clean. I stayed for two nights and was offered room service by a very nice lady but I didn't need it as it was a short stay. WiFi works well which was useful as I had to work from there. Great location of the hotel as there are many restaurants and coffee places around. Before check in I received clear instructions how I can get into the building and the room.

Great location in the Jewish quarter. Plenty of bars, restaurants, and supermarkets around the local area. Around 15 minute walk from the old town (I walk fast). Good communication from the manager, who updated me with instructions on checking in. And also good response when I requested the use of other facilities such as an iron. The hotel is very nicely furnished, and is kept very clean by the cleaner, whom I must mention because she does a fantastic job and always greets you with a smile. The room was great! I booked for 5 nights, and I travelled solo, so booked the smallest room with a single bed, and the room was perfect. Comfy bed, TV, hot drink facilities, mini fridge, en-suite shower and toilet. Couldn't ask for more. Overall, I would recommend booking into the Karmel. I will definitely be staying here again when I return to Krakow.

I seriously can't think of anything that I didn't like.

The property was in a great location in the Jewish Quarter. Lovely cafe opposite the property. Great breakfast. Plenty of lovely restaurants nearby. The ladies in reception were lovely and friendly. Room was very clean and spacious. Highly recommend 😊

Everything was good