Great location, spacious room on top floor, free bottles of mineral water every day, fridge, very clean and very comfortable bed.

Someone would have gained access to room if we hadn't been in and manually locked door - new guests had been given both our room number and code to our door. This woke us up aftet midnight and I had to open door to explain this wasn't their room. Messaged hotel via WhatsApp and they immediately replied and were very apologetic but the fact remains that if we had been out the new guests would have got into our room.

Hotel got the soul , situated in a fantastic historical location. Breakfast and the chef lady was best since few years of my travels. Real home made food. Bed was very comfortable and cleaning services are provided daily. Thank you for amazing stay and new memories. For more details of our stay and review check our instagram travel.by.fork

Our 3rd floor apartment without a lift might be a bit struggle for some, but we took it well ;) I would suggest to ask staff for lower floor room prior booking if you think this might be an issue. However great view from the window compensate it all.

The place the location.

There is no person at the front desk most of the time even when they know there is a new guest is coming.

Great location, close to everything and quite easy to come and go from different points of the city, is close to multiple tram lines and well connected. Multiple restaurants and bars quite close so easy to get into the night life while maintiaining closeness where you're staying.

The pillows. The bed was comfy however the pillows were not comfortable at all which had some negative impact in my quality of sleep. On a less negative note (and this is probably for a few rooms only, the toilet is quite close to the lavatory, for me (an average size person) was not an issue but I can see someone bigger than me struggling with that.

It was really spacious and clean. The breakfart was amazing and we were in a really nice part of town. Historical buildings, many small shops, restaurants, etc bur far enough from the city centre as to not be woken by the trumpet that plays every hour. Shalom Kazimierz itself was very beautiful and classy! Lovely staff as well.

It can get a little loud on the streets sometimes. Even though we went in late September / early October, during the week people still went out to party and you could hear them/the music with the windows closed. The toilet was leaky and the showerhead holder was broken, but everything still worked. .

Great location the staff was absolutely brilliant,and helpful the rooms are to a very high standard to be honest we have been to alot of places around the world 🌎 this definitely is one off the best hotels we have ever stayed in also the breakfast are unbelievable you get everything all cooked fresh and presented to a very high standard

Nothing at all

Staff where excellent in particular Pavlov who's main focus was to sort the problem I had presented to him. Beautiful building with lots of character and history. Clean, comfortable rooms. The location is perfect right in the centre of the Jewish district.

I booked an apartment with separate living area , safe and fridge. When I arrived it was not an apartment but a room. Upon visiting reception to inform them this was not the room booking I had made, I was advised they do not have any apartments. I provided them with my booking detail's , description of room etc, as booking was made through booking.com They where very apologetic and telephoned presumably the manager /owner for guidance. We did come to an amicable agreement . Please be aware when booking they only have rooms …. we did have a wonderful stay!

Very clean hotel and rooms with minimal external noise. Very comfy beds. Good shower. Breakfast was lovely. Staff friendly. Excellent location. Lots of restaurants, shops and bars on your doorstep. Tram within a 5 minute walk.

Have to prebook what you would like for breakfast and the time you want it the night before. Tv didnt work although we were told this was due to a recent storm. Staff on reception only available 10:00-18:00 friday to sunday but available by text 24 hours. Bedroom was small but we were told this is because we had booked a 'budget' room but booking.com didn't give any other alternatives. Bathroom was also small and my husband had to sit down to use it.

Location was great - area had a really nice vibe! Rooms were very good size, clean, nicely decorated & definitely exceeded our expectations. Reception isn't always manned but you can always get hold of staff by phone if needed and they were very friendly & helpful! We didn't eat breakfast at the hotel so can't comment on that but did find a little gem nearby (Kolanko no.6) that serves breakfast until 12. We will definitely be returning to this gem of a hotel!

The property was very well located and the isolation from the outside cold temperature was great. It was nice and very much appreciated to find bottle of waters and sweet snacks!

The two separated duvets were very uncomfortable for a double bed; the shower drain that was quite slow to run the water out; the hairdryer overheated too often stopping working and making impossible to use it for more that 2 mins in a raw.